Reseñas

11/14/2019

Dave

out of 5 stars
Jacob and A. J. we’re both friendly and efficient. They made sure everything was well padded once it went into the truck and were very careful when handling furniture items to be sure nothing got damaged. Two thumbs up for a job well done!!
Response
Dave, I'm so happy the crew did a great job for you on your move. Please let us know if there is anything we can help you with in the future
11/05/2019

Anne Marie

out of 5 stars
Filled out online questionnaire, answered all the questions yet none of those answers were sent to the actual moving men therefore they called several times to find out what I was moving. They should have already known that. Scheduled to arrive on Saturday afternoon. Called me about 430 to let me know they could not make it. Dealt with them the rest of the week trying to get them here. It took six days to finally have them scheduled again. The dispatch manager told me it was no reflection on the company that I did not have a place to sleep that night or the next five nights. It was a complete disaster. I had to live in my new apartment with no furniture whatsoever For six days.

The moving men themselves were awesome. They moved me out and into my new place in two hours. The company did provide a credit for the truck and sent two trucks and four men on the actual move day.

The only good experience I had was with the actual moving men. The company administration gets a complete FAIL. I would not recommend them to anyone.
Response
Anne Marie, I'm terribly sorry that this happened. I can tell you that this is not the norm for us at TWO MEN AND A TRUCK
11/01/2019

Lynn

out of 5 stars
I found the experience very unprofessional, lacked a sense of awareness. Once they arrived their focused was more on paperwork and getting tipped by cash. There is a hole in the bottom of my mattress , It was a very small move blocks away showed up in a huge moving van verses a smaller on on a very bad snow day seems quite dangerous to me . I would not recommend your services to another . Overall tough day however grateful it got done , thank you
Response
thanks for choosing us to be your Aurora moving company
10/22/2019

Krista

out of 5 stars
We have used your company three times. We have never had a problem, the movers were very professional and friendly. They were more than willing to move anything anywhere for us. Our only issue this time we ended up with a major indented scratch in our pine sofa table.
Response
Thanks for choosing us to be your Littleton movers.
10/18/2019

Charlene

out of 5 stars
They broke a 300 light and have received zero feedback....pathetic
Response
We're sorry to hear this. We love being the Denver movers.
10/15/2019

Lauren

out of 5 stars
I have used two men and a truck two time before this most recent move. Both times the movers and staff were courteous, professional and took great care of my belongings. This time was completely different. They did not wrap my furniture prior to removing it from my house. Damaged almost every piece of furniture I own. They kept saying it was properly padded and the ride over was "bumpy." A bumpy ride should not matter. My stuff should have been properly tied down. My stuff should have been padded and saran wrapped prior to it leaving the room it was in. Not after being placed on the truck. Nothing was saran wrapped. They broke a cement stand for crying out loud. That means nothing was done as it should have been. I am incredibly disappointed and will most likely NEVER use Two Men again.
Response
moving company, local movers, moving, movers, local moving company
09/17/2019

Alan

out of 5 stars
They complained, banged up my furniture and my house, tried to pick up my daughter, forgot some of my things at the old house, worked slowly and were not able to pick up simple furniture.
Response
moving company, local movers, moving, movers, local moving company
09/11/2019

Melissa

out of 5 stars
I did not have the outstanding experience with Two Men in a Truck as I have in the past. The actual move went okay, none of my stuff got damaged and the movers worked hard/efficiently (however I don't like that they asked for a tip multiple times, past experiences the movers don't mention it at all and it was much more comfortable approach as I of course still tipped at the end but didn't feel pressured). Unfortunetly my real issue was getting a piece of my bed misplaces during the move (left in the truck) and the lack of communication/assistance following trying to find the missing piece. I had to reach out multiple times to multiple staff and was only followed up with by one employee, even that person wasn't very helpful. My item is still missing with little communication 1 week later.
Response
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09/03/2019

Sally

out of 5 stars
Every piece of my furniture was scratched and or gouged. The movers were poorly trained and didn’t handle my property with the care and forethought I expected. When I called them out for placing the finished surface of my I headboard of my sleigh bed directly on the concrete without placing a blanket underneath, the response was they were trying to hurry and save me money. Way wrong answer. They apologized for the damages and told me that most of their customers didn’t have nice things and only cared about getting their stuff moved as fast as possible. Is that the company motto? I feel that the dispatcher should have sent at least one person who knew what he was doing instead of pairing these two together. I would not use or recommend your service again.
Response
Thanks for choosing us to be Aurora moving company.
08/08/2019

Susan

out of 5 stars
They broke my tv screen, scratched nearly all my best wood furniture, left early to go to their next job. Didn’t put my bed together so I had nowhere to sleep. They left my packed boxes unmoved in the loft. Refused to move my large plant pot. They tried to Say my furniture was already scratched before they moved it. A lie. I had to move the rest myself and assemble my bed. They said they couldn’t get my box spring out of basement but other movers moved it in last year. I lost my box spring and must replace. I am glad I purchased extra insurance because I’m going to make a claim
Response
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