Reseñas
Shawn
loading was ok, but after the drop off at the new address was a nightmare, the crew banged and threw our stuff around broke things like it was no big deal. Aftwr they left my wife and i found scratched walls that will now need patched, dinged up furniture, and broken lamps. All because theu were in a hurry and didnt treat our things with respect. They should be ashamed!
Response
Shawn,
We are so sorry to hear that your experience was less than satisfactory on the day of move. We would like to address these damages immediately and find resolution. Please call our Customer Care department at 720-644-2731 and we would be happy to help. Again, we are sorry for the inconveniences that occurred.
We are so sorry to hear that your experience was less than satisfactory on the day of move. We would like to address these damages immediately and find resolution. Please call our Customer Care department at 720-644-2731 and we would be happy to help. Again, we are sorry for the inconveniences that occurred.
Debbie
This team was nothing short of awesome!! Chris, Drew and Jeremy worked in perfect synchronization as they prepared and moved very, very heavy furniture. Nearly all of our furniture was heavy 100% wood, including hutches and bookshelves, armoires and dressers which required a LOT of wrapping before moving. Our home had a lot of corners, curves, stairs: Maneuvering all without damage was remarkable!
Response
Debbie,
It sounds as though Chris, Drew, and Jeremy took great care of your belongings on the day of move. This quality of service is what we strive for on every move, and we couldn't do it without them! Thank you for taking the time to provide us with your AMAZING feedback regarding your move team, we will be sure to relay the message to them immediately. Please let us know if you need any moving services in the future, we would be happy to help!
It sounds as though Chris, Drew, and Jeremy took great care of your belongings on the day of move. This quality of service is what we strive for on every move, and we couldn't do it without them! Thank you for taking the time to provide us with your AMAZING feedback regarding your move team, we will be sure to relay the message to them immediately. Please let us know if you need any moving services in the future, we would be happy to help!
NIC
Great group of people. The guys showed up right on time. The truck was loaded and down the street within 3 hours. Thanks for the help. We couldn't have done it without you!
Response
Nic,
We really appreciate your kind words regarding your most recent move with us! It sounds like the crew was able to knockout the job within the estimate and get everything taken care of for you. We wouldn't be the company we are today without customers like you, so thank YOU for being one of our valued customers here at TWO MEN AND A TRUCK. Please let us know if you need any assistance in the future!
We really appreciate your kind words regarding your most recent move with us! It sounds like the crew was able to knockout the job within the estimate and get everything taken care of for you. We wouldn't be the company we are today without customers like you, so thank YOU for being one of our valued customers here at TWO MEN AND A TRUCK. Please let us know if you need any assistance in the future!
Benjamin
My experience with the office team was great. They were very flexible and accommodating of my scheduling needs. The moving team could use improvement. They boxed items up appropriately. The movement of my sofa, mattress, and table was less than desirable. These items weren’t wrapped for their protection which caused rips in fabric, drag marks, and significant chipping damage.
Response
Benjamin,
We are sorry to hear that there were some damages that occurred on your move. We appreciate your feedback regarding your move team and the issues that came up, and will be sure to speak with the crew immediately. If you have not reported your damages to our claims representative, please do so by calling in at 720-644-2731. Again, thank you for your feedback and for bringing this issue to our attention.
We are sorry to hear that there were some damages that occurred on your move. We appreciate your feedback regarding your move team and the issues that came up, and will be sure to speak with the crew immediately. If you have not reported your damages to our claims representative, please do so by calling in at 720-644-2731. Again, thank you for your feedback and for bringing this issue to our attention.
Kathleen
Thanks so much to our moving team, who dealt with a broken elevator is stride, and were efficient, friendly, and all around a pleasure to work with. Thanks also to the office folks, who walked me through my first pro move and helped me with allllllllll my questions! We'll be using Two Men and a Truck for future moves.
Response
Kathleen,
Thank you so much for choosing TWO MEN AND A TRUCK to perform your move! We are so thankful for your business and appreciate your positive feedback regarding your experience. Please give us a call whenever you need a hand with any moving needs in the future, we would be happy to help! Thanks again.
Thank you so much for choosing TWO MEN AND A TRUCK to perform your move! We are so thankful for your business and appreciate your positive feedback regarding your experience. Please give us a call whenever you need a hand with any moving needs in the future, we would be happy to help! Thanks again.
Holly
The 3 men who helped were very nice. There was a new person and he did a great job. We needed to wait for payment to go through and the guys were pleasant at conversation. All the boxes and equipment were intact. Overall very good.
Response
Holly,
Thank you so much for your positive feedback regarding your move with us! We really appreciate your business and for choosing TWO MEN AND A TRUCK Denver. We will be sure to pass this message along to your move team and give them a SHOUT OUT!
Thank you so much for your positive feedback regarding your move with us! We really appreciate your business and for choosing TWO MEN AND A TRUCK Denver. We will be sure to pass this message along to your move team and give them a SHOUT OUT!
Lee
James, Kyle, and Steve were great . They worked efficiently and safely. Thank you!
Response
Lee,
We will be sure to relay your feedback to your move team! James, Kyle, and Steve are a phenomenal crew and always put the customer first. We are so happy to hear that they were efficient and safe at the same time as well. Thank you for your positive words and for choosing TWO MEN AND A TRUCK Denver.
We will be sure to relay your feedback to your move team! James, Kyle, and Steve are a phenomenal crew and always put the customer first. We are so happy to hear that they were efficient and safe at the same time as well. Thank you for your positive words and for choosing TWO MEN AND A TRUCK Denver.
Andrea
Our moving team was efficient, hard working, professional, and respectful of the time when helping us move. We felt they were incredibly nice and did a great job taking care of our stuff as if it was their own. This is the second time I’ve used 2 men and a truck, and I will definitely use again in the future!
Response
Andrea,
Thank you so much for being a repeat customer here at TWO MEN AND A TRUCK! We cannot thank you enough for being one of our valued customers, and for choosing to move with us. We are so happy to hear that your move team worked efficiently and were conscious of the time spent moving. We look forward to hearing from in the future for any moving needs, thanks again!
Thank you so much for being a repeat customer here at TWO MEN AND A TRUCK! We cannot thank you enough for being one of our valued customers, and for choosing to move with us. We are so happy to hear that your move team worked efficiently and were conscious of the time spent moving. We look forward to hearing from in the future for any moving needs, thanks again!
Jamie
The experience as a whole was smooth, and most importantly amidst the chaos of moving, easy. Prior to moving day, the office answered all my questions and was responsive, helpful and friendly. On moving day, the movers were punctual and professional. They explained the process to me upon arrival and got right to business shortly thereafter. They finished the job quickly and without any issue.
Response
Jamie,
Thank you so much for your positive feedback regarding your move with us! We will be sure to relay your message to our team here at TWO MEN AND A TRUCK, and give a HUGE shout out to your mover/driver! Please let us know if you need any moving services in the future, we would be happy to assist!
Thank you so much for your positive feedback regarding your move with us! We will be sure to relay your message to our team here at TWO MEN AND A TRUCK, and give a HUGE shout out to your mover/driver! Please let us know if you need any moving services in the future, we would be happy to assist!
Mark
Guys were great. Showed up on time. Explained everything, then got to work. No wasted time, just did what they came to do.
Response
Mark,
We are so happy to hear that your crew didn't waste any time on the day of move! It is very important for our movers/drivers to understand the meaning of an "efficient" move to ensure the highest quality of service. Thank you again for choosing TWO MEN AND A TRUCK Denver and for moving with us!
We are so happy to hear that your crew didn't waste any time on the day of move! It is very important for our movers/drivers to understand the meaning of an "efficient" move to ensure the highest quality of service. Thank you again for choosing TWO MEN AND A TRUCK Denver and for moving with us!
