Reseñas

04/09/2019

Beth

5 stars
Bryce and Travon were FANTASTIC!!! I'd recommend them both in a HEARTBEAT. PLEASE reach out to Bryce and ask him to contact me. He had asked for my card and I forgot, then thought I'd send a snapshot of it, now his number is too far back for me to retrieve. One thing about the move: I think I'm missing a small piece that attached to a standing lamp so the shade sits crooked. It's been about 11 days since the move so finding it would probably be impossible, but I should have asked earlier. But if you found it, I'd have to up my rating from a 10 to a 15.
04/09/2019

Kari

1 stars
Furniture and my home I was moving out of was damaged, now I have to arran to have my old home repaired. I was told I would get a call from 2 Men and a Truck on Monday to discuss repairs and I did not. Of course the people who bought my old home are lawyers, so thank you for this headache. Yes accidents happen but this was just flat our carelessness. The movers didn't seem to care or even acknowledge the damage. We found the damage and then they said well maybe we did bump the wall. Then during the course of the move we were reminded several times that their "tip" should be cash or check. I need my old home fixed ASAP.
04/04/2019

Tammy

2 stars
I scheduled 2 trucks/4 men. My estimated time frame was 8-9 am. Due to overbooking and poor planning - my trucks/men didn't show until 10. I had 18 pieces of furniture in the house, the remaining items were in our barn. The two men that were loading the house took over 3 hours. In that time period they did damage to my refrigerator and the door frame of the old house. They also took over 2 hours for lunch. Once they arrived at the new house, I noticed damage on a rocking chair, antique cabinet. The mover's also gouge my hardwood floor. I'm in the process of working with the claims department on getting these damages corrected. Overall, I was extremely disappointed with the quality of service from Two Men and a Truck. I will not be recommending Two Men and a Truck in the future.
04/01/2019

Trenton

5 stars
Great job overall. Two men and a truck certainly is more expensive than others, but make the price worth it because of the comfort that comes with the move.
03/24/2019

Andrew

5 stars
the two gentlemen that moved me were outstanding. They were clean, polite, and meticulous. The move was executed with precision, and I hope that you pay these guys what they deserve or more. Couldn't be happier.
Response
<div class="bv-review-response-container">
<div>Andrew, <br/>Thank you so much for the feedback regarding your move and your move team! We are so happy to hear that the crew took such great care of your belongings! Please let us know if you need anything moved in the near future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
03/24/2019

Bill

4 stars
Very disappointed of the denial of the claim for the television
03/23/2019

Jennifer

5 stars
My choice to hire professional movers was last minute due to some life situations out of my control. Two Men and a Truck were available, had reasonable rates and front office staff returned my call promptly. I was very happy with the service provided and will highly recommend to my friends and family.
Response
<div class="bv-review-response-container">
<div>Jennifer, <br/>We are so happy to hear that your move went smooth! Moving can be one of the most stressful times in your life, especially if you have other pressing matters as well. Thank you again for moving with us and for choosing TWO MEN AND A TRUCK Denver.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
03/23/2019

Amy

3 stars
I did not appreciate the fact that the movers stopped for a break in between the two locations. It took them 30 minutes longer to get to the destination location than us. When I brought it up with the aftermove staff they didn’t seem to be concerned that I was overcharged since I got 15 minutes of it back. That speaks to the integrity of your company and while I appreciated the rest of my experience I will not be recommending you or using you for an upcoming move.
Response
<div class="bv-review-response-container">
<div>Amy, <br/>I appreciate you providing feedback on your move with us. I do understand your frustration with the lack of communication on our behalf. If the crew did in fact take a 30 minute break and only took off 15 minutes of that time, then we 100% owe you another refund. Please call me at 720-644-2733 to discuss possible resolution. Again, I am terribly sorry about the lack of communication on our behalf.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
03/22/2019

Joanna

5 stars
The two movers worked hard and steadily. I had packed my boxes myself. Would have had the movers pack a few more, but that would have taken too much time. It would be helpful if the administrators could cut back on the number of calls made on moving day to "see how it was going." Follow up emails were overly plentiful as well. Frankly it seems like Two Men and a Truck have an established policy of fishing for compliments or complaints. The move itself went well. Although I don't plan to move again, I would definitely contact Two Men and a Truck. I will also refer them to friends or family in the future.
Response
<div class="bv-review-response-container">
<div>Joanna, <br/>Thank you so much for your feedback regarding your move with us! I am sorry if the move in progress calls along with the post move call seemed as if it were repetitive. We definitely don&#39;t want to bother our customers, but we do want to make sure we are doing everything we can to satisfy them. We appreciate you moving with us and sending in your feedback!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
03/21/2019

Rhanda

4 stars
The guys were so good natured and made a stressful day actually enjoyable at times