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Reseñas
Kellyn
I am absolutely disgusted with the service I received. The men did not listen at all. I walked them through the whole house to show them what needed to be packed. They packed 2 bedrooms and came and said were done. I just looked at them and asked what about the master bedroom, kitchen, living room, backyard and the stuff from the front porch? They said they were done again and I walked out and said no, you need to pack this bench from the porch and my vacuum that’s sitting outside. I walked inside for one second came back out and they had left. Without packing my things. Even worse was their unpacking. They threw everything in the living room and left. I asked them to put the crib in the downstairs room it could of easily slid into. Instead they took it completely apart and brought it up.
Laura
The move team was on time and ready to start working as soon as they arrived. They were careful with all of our items and very efficient in all of their activity. The hustle of the team was remarkable to watch. If we ever dare move again we would definitely use Two Men and a Truck!
Response
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<div>Hi Laura, thank you for using Two Men And A Truck! We are glad to hear that your move went well and that we met your expectations. We always try to exceed our customers, as well as our own, by making sure we have quality movers who care about moving people forward. Thank you again for choosing us, Two Men And A Truck, and potentially using us again if you ever do move!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Laura, thank you for using Two Men And A Truck! We are glad to hear that your move went well and that we met your expectations. We always try to exceed our customers, as well as our own, by making sure we have quality movers who care about moving people forward. Thank you again for choosing us, Two Men And A Truck, and potentially using us again if you ever do move!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Julie
I had a very good experience and would hire Tow men and a Truck again.
Ryan
Everything went great! We were moved in a very short period of time and the movers were very helpful!
Paula
I was given an acceptable estimate, which I understand is an estimate; however, when the job costs more than double the estimate because the movers listed to their music, moved very slowly and complained the the walk from the door to truck slowed them down is ridiculous!!!! There were no stairs, no couch, no dining table, no refrigerator, no washer or dryer, etc. Even after complaining to management after 4 HOURS and everything was still NOT LOADED, management did nothing and refused to adjust the absurd charges. I wii NEVER EVER use them again or refer them.
Eve
Poorly packaged items. Careless when moving items. Did not feel safe when items were being moved. The movers were going very slow to the point that I had to call the office to inform them. A supervisor was sent on site and while the supervisor was there everything went great. After the supervisor left it was back to the same thing. At one point near the end of the move, the movers disappeared. We went and found them just hanginging out in the back of the truck. Would have been n8ce to inform us if they were going on break. A 3 hour move took 6 hours. Overall, poor experience. My time and money is important to me. I felt as if these boys had no consideration for either. Very disappointing. I will not be using this service again and I certainly will not be recommending it.
Response
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<div>Hello Eve, <br/><br/>We are sorry to read about your move issues. We do strive to exceed our customers’expectations, as well as our own. As you know, we did hear out your concerns on the day and gave you a price reduction, and hoped this would alleviate some of your concerns.We have discussed it with our training team to make sure this does not happen again. Thank you again for using our services and we apologize for any inconveniences that we caused you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello Eve, <br/><br/>We are sorry to read about your move issues. We do strive to exceed our customers’expectations, as well as our own. As you know, we did hear out your concerns on the day and gave you a price reduction, and hoped this would alleviate some of your concerns.We have discussed it with our training team to make sure this does not happen again. Thank you again for using our services and we apologize for any inconveniences that we caused you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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June
The moving guys were great. Thy were very helpful and friendly.
Response
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<div>Thank June! We are pleased to hear that your move meet your expectations! We try exceed our customers expectations so we are happy to hear that we are doing so!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank June! We are pleased to hear that your move meet your expectations! We try exceed our customers expectations so we are happy to hear that we are doing so!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Tina
Tommy and his team worked very hard with a great attitude and friendliness. They took great care of our belongings and provided excellent service. I would highly recommend "Two Men and a Truck."
Response
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<div>Tina thank you so much for using Two Men And A Truck®! We are glad to hear that your move went so smoothly! We also like to thank you for your consideration to recommend us to the people you know and use us again if you ever need help moving! Thank you again and enjoy the rest of your week!!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Tina thank you so much for using Two Men And A Truck®! We are glad to hear that your move went so smoothly! We also like to thank you for your consideration to recommend us to the people you know and use us again if you ever need help moving! Thank you again and enjoy the rest of your week!!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Trisha
My furniture was heavy and the two men had to go up and down stairs at each location. They did not complain and did a great job.
Response
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<div>Trisha, we are glad to hear that our movers exceeded your expectations. This is one of the reasons why we train all our movers. We are also happy to hear that your move was to your liking! Thank you again for using Two Men And A Truck® enjoy the rest of your week and your weekend!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Trisha, we are glad to hear that our movers exceeded your expectations. This is one of the reasons why we train all our movers. We are also happy to hear that your move was to your liking! Thank you again for using Two Men And A Truck® enjoy the rest of your week and your weekend!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Paul
Very happy with the move, only problem is I had my belonging put into a storage and I thought I made it clear I wanted to have access to the shelf’s I had put in place before they started but when they were done the storage locker was packed tightly with the heaviest items right up to the door, I’m not able to get to the shelf’s so I will have to hire two men to rearrange it so I can get to the shelf’s. Otherwise great service will hire again to complete the move after my house is finished being built.
Response
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<div>We are happy to hear that your move overall went well Paul. We do apologize for any trouble and/or any inconvenience that we might have caused you when we placed your items in your storage locker. We will make sure if you do use our service again we will be much more attentive to all your request. Thank you again for choosing Two Men And A Truck®.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We are happy to hear that your move overall went well Paul. We do apologize for any trouble and/or any inconvenience that we might have caused you when we placed your items in your storage locker. We will make sure if you do use our service again we will be much more attentive to all your request. Thank you again for choosing Two Men And A Truck®.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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