Reseñas

It was a great move. My furniture was wrapped grea. It was worth it.

We hired your company for two days. One day to pack and another to move. The packers were decent -though they missed a lot of stuff (including an entire closet that then was missed by movers). The real issues came on day of move. We did not get a heads up call about arrival. No belongings (including all furniture and artwork) was wrapped in plastic or movers blankets. No padding was placed to protect either home. The movers did not wrap the mattress and folded it in half with a tension belt. We had several pieces of furniture broken. They also couldn’t re-assemble the furniture they took apart. We have pictures of all of this. Please respond

I didn't get a call back, on my first inquiry. However, the service I received from first contact on was very good. Also, the movers did not wrap one of the items from the entertainment well, and it was broken. Also, they damaged a lamp shade that had never even been used. Otherwise, they were great!

0ne of the men was very careless with boxes at times. Somehow the remote to our sleep number bed is missing, so could not fill it up until we order a new one, so could not use the bed. We had a 2 bedroom house with 1 appliance and the truck got full they said there were some items they could not fit, so we had to leave an expensive ladder, cabinet in the garage, and laundry basket like the laundromat uses. There was a lot of little things left too that I had to go back and get which filled my car up that they could not get in there truck. All in all, we filled up 3 of our cars with things from the house, and still had to go back, which is over an hour drive. The men were curtious and very friendly and the one that was in charge was great. Just way too much money for the size of house.

The movers were not fully aware of all the expectations and therefore not fully prepared. Also one of my furniture pieces was falling apart when it arrived. However they courtious and careful with other items.

Yeah so I paid this company $420, I was only
moving from Citrus Heights to west Sacramento which is a 30 minute trip. I didn’t have a lot of stuff, my queen bed was the only furniture item. They only worked an hour and a half which is half the time I paid them for and at the end when I hand him $420 the guy complains because I didn’t tip them and “the company keeps all the money”
I get done unpacking, turn on my tv, and I see that on the inside of the tv is filled with colorful lines. These men managed to break my tv on the way to my New place and since there wasn’t “external” damage they say they couldn’t replace it. I tried talking
To someone higher up but I was told the same thing. Sad thing is the tv isn’t even a month old but I am 20 years old and on my own so what can I do.

I liked the first two men a lot, the third was late and I probably didn’t need him. In addition, he was the one who broke two lamp shades and messed up my table

The service provided was overall terrible. They failed to send the three men requested and only informed us 5 minutes before the truck arrived. The men they sent were not strong enough to move the furniture themselves. Almost all of our furniture was damaged and a solid wood desk broken. When communicating with the regional manager, he did not apologize rather stated an insufficient repair rate that would relinquish our furniture and only after we paid the balance of the move. The move took 3 times as long, the half day estimated for a 2 office and small reception area suite took almost 12 hours. When we informed our board, one member stated she also had a terrible experience with them. DO NOT USE THEM.

This was a fantastic experience. The two fellows truly took care of my mom‘s things, wrapping each item before moving it to the truck. They did a great job and I would definitely use them again. Never again will I ask my kids friends to help us move !

The supervisor of the movers was not good. I couldn’t afford the entire bill and wanted to know what collateral I had and they took back my flatscreen TV. I wasn’t applying for a loan. Just wanted to pay half the bill and payed the rest when I get my SS money in 2 weeks.