Reseñas

04/29/2020

Cheryl

5 out of 5 stars
Nolan and the two men who worked with him on 4/27/20 (I forgot their names) did an amazing job moving everything in a quick, efficient manner. They even wore their masks most of the time. Thanks so much!!
Response
We are so happy to hear that Nolan and the team took such good care of you and your belongings! Best wishes in your new home!
04/28/2020

Andreas

5 out of 5 stars
Our movers Brent and Drew were excellent in their service. They remained professional and personal to us and we really appreciate the help and experience with this company.
Response
We are so happy to hear that Brent and Drew took such good care of you and your belongings! Best wishes in your new home!
04/15/2020

Donald

5 out of 5 stars
Your guys showed up on time, took excellent care of our furniture and were very efficient. Great job thanks
Response
We are so happy that our team took such good care of you and your belongings, Donald! Thank you for choosing TWO MEN AND A TRUCK!
04/14/2020

Rebecca

1 out of 5 stars
After taking time from my own schedule to report my concerns and disappointment with your company, it is extremely disappointing to have received no response from management. I have moved 29-30 times in my lifetime and this move was one of the top three worst experiences.
I contacted the company due to your sterling reputation, giving me more concern for the extremely poor performance of movers
Response
Hi Rebecca,
I am so sorry that this occurred on your recent move with us. Please contact our corporate customer care team at 800-345-1070 or email customercare@twomen.com. We take any complaints and negative reviews seriously and want your voice to be heard. Thank you for your feedback and have a wonderful day.

Thanks,
TWO MEN AND A TRUCK
04/14/2020

Eleni

5 out of 5 stars
The two young men were very good at moving big pieces of furniture in tight spaces. They were clean, careful and very considerate. I had a great experience with the move and with the employees. Thank you for the terrific service. I will use your company again.
Response
Thank you for your kind words, Eleni! Best wishes in your new home!
04/07/2020

Katherine

5 out of 5 stars
THESE MEN DESERVE A RAISE! Seriously, they were awesome. They were efficient, friendly, humored my toddlers nonsense when she got in the way, they were honestly the best team I’ve had with this company, this is the 8th move with you guys and I’m hoping I’ll get these two again if I ever have to move in the area again. Thank you!!!
Response
WOW - 8 times with us! THANK YOU for being such an awesome and loyal customer! We appreciate you!
04/02/2020

Mike

5 out of 5 stars
Lance and Anthony were on time, courteous and professional. They carefully padded and wrapped each item. They warned me that the wardrobe we wanted to move might not survive the trip intact, but still did their absolute best to get it there in one piece. When they were done moving everything in they cleaned up all packing materials before leaving. Would definitely use them again!
Response
That is so wonderful to hear! We are so happy that you enjoyed your moving service with us!
04/01/2020

veronika

3 out of 5 stars
Movers were on time, thorough & efficient w/my office move. Have used them before & felt inclined to use this company again.
Due to the current COVID-19 issue, they arrived without masks as promised. Company did apologize w/reason of running out of masks.
Filing cabinet & stand up desk sustained damage. They are not responding to my damage claim in a timely manner! Now have concerns for damages!
Response
Yes, it has been very difficult for everyone to get masks and we are sorry for the miscommunication that they would be wearing them. Please give us a call at 626-765-3847 to discuss your damages further. Thank you for choosing us for your moving needs.
03/25/2020

Rose

3 out of 5 stars
The moving team was polite and caring for both moves on Monday and Thursday but they need more training in being careful to protect furniture and not scuff walls. 2 refrigerator handles were scuffed and now have marks/ wheel broken off of dryer/ dresser with white mark/ other dresser with scratches . Glass already packed was dropped and broken. Some things were handled very carefully though.
Response
I am very sorry to hear about this situation that occurred on your recent move, Rose. Please give our office a call to discuss your move further. We can be reached at 626-465-3847. Thank you for choosing us for your moving needs.
02/26/2020

Edward

5 out of 5 stars
Really enjoyed my experience and can’t thank you enough for the fabulous service with my recent move. From my initial estimates on the website, to scheduling, to actually moving on Saturday it all went smoothly and professionally. Highly recommended!
Response
It is always our goal to exceed our customers' expectations and it sounds like we accomplished that with your move, Edward! Best wishes in your new home!