Reseñas

06/18/2018

Tyler

stars
Need to provide power drill for workers......that increases time by about and hour and much harder on crew.....
Response
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<div>Tyler, thank you for taking the time to express your concerns with your recent move. We take customer concerns very seriously. Our goal is to strive to exceed all customers&rsquo; expectations, and we regret that we were unable to do that for you. We can assure you that by only having basic tools for assembly and disassembly is not a way to drive up the time and cost for the customer. Disassembly and reassembly of furniture is always an optional service available to our customers. We are happy to speak with you about any concerns regarding your move experience. Please call the office at 205-970-2272 to discuss further.</div>
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06/18/2018

Linda

stars
My move went forward exactly as I had hoped. The men were prompt, careful, and worked hard throughout the move. I have used Two Men and a Truck for years and will continue to do so.
06/18/2018

Debbie

stars
The crew was extremely hard working and efficient.
06/18/2018

John

stars
This experience was really professional. The office person, Nick, explained the explained the rates and options very clearly. Due to the distance, the cost for delivery was going to be prohibitive for the little we were moving so we elected to just use the unloading service. Both members of the unloading team were above excellent in attitude, performance and care.
06/18/2018

Michael

stars
The Movers, Steven and Shawn, in Truck 17, were excellent! They were friendly, hard working, and knowledgeable. We had some items that offered challenges like my cast iron smoker. Nothing was damaged. And they treated everything as if it was their own. This team performed great and Steven managed the move in a professional manner. Thank you.
06/16/2018

Bedford

stars
I was pleased with the entire experience. The two movers were friendly, professional, fast, polite, and capable.
06/16/2018

William

stars
Give our movers a raise! Fast and super efficient! Surprised they didn’t carry a couch on one hand and the love seat in the other!
06/15/2018

Paula

stars
The two movers arrived around 8:45 a.m. After showing them what was being moved and what was staying, they said they had been scheduled there until 10:00 a.m. but they would be done way before that. They left around 11:00 a.m. to go to my new residence. They explained they would stop for lunch and I would not be charged for that time. They arrived at the new residence and began unloading. They were slow in getting everything in and there were long periods of time spent in the back of the truck between loads brought in. At one point another team showed up to help "speed them up". That team only stayed a few minutes. I, frankly, was shocked when I was told my total cost for the move from one part of Vestavia to another. Perhaps if they were faster It would not have cost me so much.
Response
<div class="bv-review-response-container">
<div>Paula, thank you for taking the time to express your concerns with your recent move. We take customer concerns very seriously. Our goal is to strive to exceed all customers&rsquo; expectations, and we regret that we were unable to do that for you. We can assure you what you described is not the norm here at Two Men and a Truck. We are happy to speak with you about any concerns regarding your move experience. Please call the office at 205-970-2272 to discuss further.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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06/14/2018

Yumi

stars
We are very satisfied with the excellent service of the 'two men and a truck'. The movers were not only friendly and energetic, but also efficient for their work. This is the best moving experience we've ever had. I am confident to recommend the 'two men and a truck' for everyone!
06/14/2018

Amy

stars
I was happy with every phase of the process. The front office people were courteous, they were able to accommodate my timing, and the movers were quick, polite, and helpful. I was very pleased.