Junto con nuestra misión de Moving People Forward® (hacer que las personas avancen) hacia las nuevas etapas que se les presentan en la vida, nos sentimos orgullos de tener un porcentaje de recomendación del 96%. Lo que significa que la mayoría de nuestros clientes nos recomienda a amigos y familiares para sus futuras mudanzas. Conoce lo que nuestros clientes opinan sobre su experiencia al utilizar TWO MEN AND A TRUCK® para sus mudanzas.
Lamentablemente, dado que nuestros clientes han enviado sus opiniones en Inglés y se muestran en su forma original, no es posible visualizarlas en Español.
Patrick
The team as a whole were polite, professional and helpful, I would recommend you for moving.
Katherine
We were told our move would take one day and we would only need one truck. The team we got was efficient but very slow. About half way through, they tried to talk us into getting a second truck and team for an extra fee but we said no. Our move took two days and they didn’t even get all of our stuff. We had to pay for more hours and a fee for the team to stay in a hotel.
Response
Katherine, we’re very sorry to hear that your move didn’t go as smoothly as expected. Our team always aims to provide accurate estimates and efficient service and it’s disappointing to hear you left feeling frustrated.
Upon reviewing your move, it appears that the actual volume of items exceeded what was originally provided during the estimate process. Because of this, the move required additional time and resources. Our team communicated this on-site, and a manager visited during the move to help assess options. We understand you preferred not to add a second truck or revise the plan and we did our best to complete the move efficiently with the resources available.
Upon reviewing your move, it appears that the actual volume of items exceeded what was originally provided during the estimate process. Because of this, the move required additional time and resources. Our team communicated this on-site, and a manager visited during the move to help assess options. We understand you preferred not to add a second truck or revise the plan and we did our best to complete the move efficiently with the resources available.
Traci
I hired Two Men and a Truck to move two large conference tables. The team of Noah, Brent and Dominick were amazing! Polite, professional and willing to answer all of questions. I'd hire them again if needed!
Response
Traci, thank you for your generous review. We are glad Noah, Brent, and Dominick were polite, professional, and able to answer all of your questions! We will ensure they receive your praise. Thanks again for choosing your Movers Who Care®!
Pamela
James, Jeremiah, and Victor were excellent at their job and treated our furnishings with great care. They were both professional and courteous and completed the job in less time than was estimated.
Response
Pamela, thank you for your kind words! We hope to have the privilege to serve you again in the future!
Abby
The moving team and office team were great. Minor cracks on two glassware and a TV screen but the team was very responsive and helpful with resolving issues. I would recommend them again and again!
Response
Thank you so much for your kind words and honest feedback! We’re glad to hear that both our moving and office teams made a great impression. While we’re sorry to hear about the minor damages, we truly appreciate your understanding and are happy our team could quickly step in to help. Your recommendation means the world to us — thank you for choosing Two Men and a Truck!
Susan
Moving staff was prompt, conscientious, and courteous. They completed move of my very heavy vanity and marble top with care. Appreciate them
Jose
An excellent service, they took care of all Furnitures, did it quickly and efficiently.
Response
Thank you for leaving us such a positive review, Jose! It always our goal to make our customers happy!
Shweeta
We had a terrible experience with customer support/operations team. Our appointment on June 30th in Cary was cancelled/rescheduled by the agent with out any future date and we received no communication about it. I was told that our booking was removed based on a voice mail left by me asking what is the process if I need to reschedule. On top of that Billy in operation was point blank rude.
Amanda
Office and moving staff were super helpful!
Response
Amanda, we're grateful that you had a great experience with us and look forward to providing the same level of service in the future if you need us.
Fran
Guys did a great job. They were careful but efficient.
