Junto con nuestra misión de Moving People Forward® (hacer que las personas avancen) hacia las nuevas etapas que se les presentan en la vida, nos sentimos orgullos de tener un porcentaje de recomendación del 96%. Lo que significa que la mayoría de nuestros clientes nos recomienda a amigos y familiares para sus futuras mudanzas. Conoce lo que nuestros clientes opinan sobre su experiencia al utilizar TWO MEN AND A TRUCK® para sus mudanzas.
Lamentablemente, dado que nuestros clientes han enviado sus opiniones en Inglés y se muestran en su forma original, no es posible visualizarlas en Español.
SANDY
We were very happy with our moving team, as they had many obstacles to go around with the office people. No one answering phones which took time THAT WE ENDED UP PAYING DEARLY FOR IN THE END!!! We were charged almost $500 for 1hr of work! They chgd for 2 1/2hr because ran into many problems with us NOT getting proper paperwork. NONE of this was our fault but still had to pay $$$$ for YOUR mistakes
Response
Sandy, Thank you for sharing your feedback with us. We are glad to hear that you were happy with your moving team despite the challenges they faced. However, we are very concerned to learn about the issues you experienced regarding communication and the charges incurred. We sincerely apologize for any inconvenience this situation has caused. To ensure we make it right, please contact our office at your earliest convenience. We are committed to addressing your concerns and finding a satisfactory resolution. Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this matter.
June
The office staff was very helpful and knowledgeable. The moving crew was top notch. They were experienced and used great care with our items. We would highly recommend. Great experience!
Denise
The whole Two Men experience was top notch from beginning to end. Scheduling was a breeze, I was fully informed of the process and price estimates, and everything went off without a hitch. Moving team was great. Friendly, polite, diligent, and took every precaution to make sure my things were protected. Team lead was professional, personable, and kept his team on task. Highly recommend.
Response
Thank you for your feedback, Denise! We are happy to hear your team did a great job! Do not forget we now offer junk removal if you need anything removed.
Angela
The two gentlemen were amazing and worked very hard to complete the job. They were a big help to me and handled everything very professionally and were very great to work with. I will definitely use them again and hopefully I can request the same team to work with me. Curtis and unable to remember the other gentleman's name are excellent at what they do!!
Response
Angela, we are happy to hear about how well your move went. For your next move with us, we will absolutely do our best to make sure you have the same moving team! Very happy to have another loyal customer of Two Men and a Truck.
Pennie
They did a fantastic job for me. Highly recommend using them for any move. They really went above and beyond!
Response
Thank you so much for the kind words Pennie, we are so glad we could provide you a fantastic moving experience!
Amanda
The office staff collecting information and giving estimate was rude and short on the phone. It is not my fault if she does not like her job or is having a bad day, she should not take it out on customers. Her estimate was off by a few car loads which I took myself. Thankfully I had already taken 4 carloads of items The three guys who moved the items were amazing! They were efficient and careful!
Ed
The Mercado brothers were wonderful. Made a very stressful situation better. Thank you.
Response
Hi Ed! Your kind words are greatly appreciated. We are so glad we could help, and we hope to help you with any future moving needs!
Julie
The team was great, Austin, Spencer and the 3rd young man (who's name I can't recall) were super nice, respectful of me and all my belongings, and very efficient. It was a challenging move due to the configuration of the homes and they took it in stride and figured it out. Very impressed with their professionalism and service!
Response
Hi Julie! Thanks for leaving us a 5-star review from your recent move with us! Your feedback is much appreciated. Please give us a call if you need us again in the future!
Debbie
These guys did an awesome job! My only issue, which I think needs to be said, I had a large desk that had to be disassembled prior to getting it out of my house, which I had told the office when I placed the order. The guys did not have tools or a clue how to take it apart. The next day a neighbor got it done with an Allen wrench in about 10 min. I don’t think I should have had to pay a 2nd fee
Mark
Excellent service. Both of our movers worked from the time they arrived until they were finished.
Response
Hey Mark, Thanks so much for taking the time to share your positive experience! We're thrilled that the movers left such a great impression! If you ever need anything, please don't hesitate to reach out to our team. See you next time!
