Junto con nuestra misión de Moving People Forward® (hacer que las personas avancen) hacia las nuevas etapas que se les presentan en la vida, nos sentimos orgullos de tener un porcentaje de recomendación del 96%. Lo que significa que la mayoría de nuestros clientes nos recomienda a amigos y familiares para sus futuras mudanzas. Conoce lo que nuestros clientes opinan sobre su experiencia al utilizar TWO MEN AND A TRUCK® para sus mudanzas.
Lamentablemente, dado que nuestros clientes han enviado sus opiniones en Inglés y se muestran en su forma original, no es posible visualizarlas en Español.
Steven
We did our move in 2 hours and 15 mins and they charged for 3.5 hours. We were told it was charged in 15 min increments and so we should have only paid 3 hours because I looked at my gps to the shop when they left and it should have only taken 48 mins to get to the shop. They only took extra time because they took a wrong turn when going to storage so I had to pay for their mistake
Response
Steven, thank you for taking the time to share your feedback. We apologize for any confusion regarding the charges for your move. As mentioned to you by our customer care team, a charge equivalent to one hour of work was added to your total because the move was rescheduled within 48 hours before dispatch. This policy helps us manage our schedule and resources effectively. Regarding the travel time, we acknowledge that a wrong turn was made, which resulted in a slight delay. However, this detour only added a few minutes to the overall travel time. We strive to provide efficient and reliable service, and we regret any inconvenience this may have caused. We value your business and appreciate your understanding. If you have any further questions or concerns, please feel free to reach out to us directly.
tracy
We loved the team! They were all so nice and friendly. Harding working group of guys who did everything to keep our furnishings safe. We really appreciated working with you all!
Robert
Phone contact sometimes goes to no message connect. What happens is endless music. I have mentioned this once to your staff.
Wife and I just love moving and junk staff. I'm 82 and really appreciate your company and will be calling on Two Men for upcoming move to Apple Valley
Wife and I just love moving and junk staff. I'm 82 and really appreciate your company and will be calling on Two Men for upcoming move to Apple Valley
Brenda
The guys were prompt, friendly but professional. They took great care of my belongings and never stopped working for three hours.
Response
Thank you for your kind words! We're thrilled to hear our team was prompt, professional, and hardworking while taking great care of your belongings. Providing a seamless and efficient moving experience is our top priority. We appreciate your trust in us and hope to assist you again in the future!
Shannon
I know I can always rely on Two Men and a Truck to move with both speed and care. I have used them all over the country for the past 30+ years!
Response
Wow! Thank you for your loyalty over the years and the great review. That is our main goal is to have our customers keep coming back because they are satisfied with our services.
Jeff
The 3 guys that helped me were professional, personable, and I would use again.
Anna
We were thoroughly impressed with Isaiah and his team. We recently had hardwood floors installed and they went above and beyond to ensure the move went smoothly and keeping the floors damage free. We would highly recommend.
silvia
I was very satisfied with the services provided, they were all very professional and quick so I would definitely use the services again for a future move.
Response
Hi Silvia, thank you so much for your kind words! We're thrilled to hear you were satisfied with our professional and efficient service. We look forward to assisting you with any future moves!
Marlin
Very professional. Communicated well. Worked fast.
Response
Thank you for such a kind comment, Marlin! We are so happy to have helped you. Have a great day!
Andy
The 2 guys that moved us were both great. They were professional and very efficient making care to not not damage anything they moved. If we move again I would love to have the same 2 people again.
