Junto con nuestra misión de Moving People Forward® (hacer que las personas avancen) hacia las nuevas etapas que se les presentan en la vida, nos sentimos orgullos de tener un porcentaje de recomendación del 96%. Lo que significa que la mayoría de nuestros clientes nos recomienda a amigos y familiares para sus futuras mudanzas. Conoce lo que nuestros clientes opinan sobre su experiencia al utilizar TWO MEN AND A TRUCK® para sus mudanzas.
Lamentablemente, dado que nuestros clientes han enviado sus opiniones en Inglés y se muestran en su forma original, no es posible visualizarlas en Español.
William
Moving team was great until they decided to take my laundry room doors off and couldn’t figure out how to get them back on which wasted about 40 mins for two of the guys at 185/hr isn’t a good look. They said I should get it discounted but didn’t. Also never got a final bill which is odd. We were closer to the 4-4.5 hour mark but the final total was closer to the 6.5 hour mark so I don’t know how.
Response
We are sorry to hear that you was unhappy with your move experience. The final bill is generated after the move payment has been ran from the mover's tablet. We charge from the time we leave our office until the time we return back to our office, which is in the signed pre move letter and gone over by the CSR. You was billed for 5.75 hours not 6.5 hours. The tablet was left at your property and you stated it would be returned but has not been. That is why you hadn't gotten a generated bill. We had to turn off the service for the tablet and a replacement had to be ordered. Per the conversation with the General manager you felt that you were over charged by 15 minutes and wanted the break down of the final bill which was sent to you after the conversation. Also in the signed pre move letter it states that we do not unhook washers and dryers, but your move crew went outside of protocol and did it for you so the items could be moved the day of the move. Thank you for your reply card, it gives us the business an opportunity to address the complaint.
Michelle
The two young men that helped us were amazing! We appreciated them so much. They were very professional and very considerate. Thank you boys from the bottom of our heart's.
Jay
The team that showed up was great. Very professional and hard working. The office team checked in a few days ahead of the move and the moving team contacted me the day of and gave a time when they would be there. Everything was seamless just as you hope things are during a move.
Mitzi
Christian, Jackson and Seth were amazing. Just good guys working hard and providing great service !
Louisette
Two men and a truck were on time, professional. The two young men were very kind and helpful. Thank you for working so hard and quick.
Response
Hi Louisette,
Thanks so much for taking the time to leave us a review - we're thrilled to hear the team was so great! We pride ourselves in making sure the entire process is simple and efficient, and are happy this time was no different. See you on the next one!
Thanks so much for taking the time to leave us a review - we're thrilled to hear the team was so great! We pride ourselves in making sure the entire process is simple and efficient, and are happy this time was no different. See you on the next one!
kevin
Your guys were all very polite and professional. They took care of our things and both houses as they moved things in and out. Highly recommend!
Cynthia
Exceptional help in moving very heavy sectionals to my daughter’s home. Tavian, Quincy, and Everold were very thorough and efficient. We appreciated that they wrapped the furniture in blankets and shrink wrap. They were very careful with the items. The motto is true, “movers who care” we have recommended Two Men and a Truck to others and will continue to do so. Thank you again, Cindy and Tom
Response
Cindy and Tom, thank you for your review and for choosing TWO MEN AND A TRUCK QUAD CITIES. We're so glad to hear that Tavian, Quincy, and Everold provided excellent service. We appreciate your recommendation of our services! It was our pleasure to help you both move! We're here to help anytime!
Brian
The moving crew did a great job. Worked well together and with us. They were safe and efficient.
Highly recommended!
Highly recommended!
Response
Thank you for the kind feedback and recognizing our movers!
Pamela
I was moving from Ashland to Ridgeway and the moment Jeremy and Iyomi arrived, I knew I was in good hands. They instantly made me feel at ease with their skill, organization and expertise. Their energy and positivity were contagious! They were patient, kind, witty, fun, and had smiles on their faces the whole time! I could not have asked for a better team and will be asking for them the next time!
Response
Thank you so much for sharing this! We’re thrilled to hear that Jeremy and Iyomi brought such positive energy to your move and made the experience a memorable one. It’s fantastic to know that their skill, organization, and kindness put you at ease. We’ll definitely pass along your kind words to them, and we’d be more than happy to have them on your team for your next move.
Alex
The team I had today was great! They were efficient, super friendly, really nice guys. Would highly recommend the team.
Response
Hi Alex,
Thanks so much for taking the time to leave us a review - we're thrilled to hear the team was so great! We pride ourselves in making sure the entire process is simple and efficient, and are happy this time was no different. See you on the next one!
Thanks so much for taking the time to leave us a review - we're thrilled to hear the team was so great! We pride ourselves in making sure the entire process is simple and efficient, and are happy this time was no different. See you on the next one!
