Reseñas
Faith
Our three movers were outstanding individuals. They were efficient, courteous, and extremely helpful. We could not of been more pleased with our entire moving process using your team. A close friend of mine recommended Two Men and A Truck due to their superior service. We are telling people to use this great service for all their moving needs. Truly the team made our difficult move so much better than we could have ever expected. Thank you for your superior service and amazing team of professional movers!
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<div>Hi Faith, WOW! Thanks for the amazing review! We will be sure to share your kind comments with the movers and staff. We are so happy that you had such a wonderful experience, and appreciate you choosing Two Men and a Truck. We wish you the best in your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Faith, WOW! Thanks for the amazing review! We will be sure to share your kind comments with the movers and staff. We are so happy that you had such a wonderful experience, and appreciate you choosing Two Men and a Truck. We wish you the best in your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Beth
Excellent service. The moving team went above and beyond.
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<div>Thanks for the 5 stars!!</div>
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<div>Thanks for the 5 stars!!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jan
Will be hiring same crew to come back and help me move furniture down into my basement. They were very hardworking and polite!
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<div>Thank you Jan for the 5 stars! We look forward to seeing you again soon!</div>
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<div>Thank you Jan for the 5 stars! We look forward to seeing you again soon!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Marji
We were very pleased with the service. However, the actual move took about 1 hour and 30 minutes and we were charged for three hours of time. I realize the difference is for travel time, but that seemed a little excessive.
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<div>Thank you for the valuable feedback. If you feel there was an error, please call us and we can walk through the process together.</div>
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<div>Thank you for the valuable feedback. If you feel there was an error, please call us and we can walk through the process together.</div>
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Timothy
Timely, efficient, and dedicated, the two young men who moved my elderly mother's things were also quite kindly and caring. Such things don't happen everyday, and we were blessed to be in their good company.
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<div>Thank you Timothy for the great review! We appreciate you choosing Two Men and a Truck!</div>
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<div>Thank you Timothy for the great review! We appreciate you choosing Two Men and a Truck!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Dan
The 3 man crew showed up on-time for our move, ready to work. On one of the hottest days of the summer, they moved out full truck of furniture and boxes without complaint. Excellent service and value - would use TWO MEN AND A TRUCK again and again.
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<div>Thank you Dan for the fantastic review!! We appreciate you choosing Two Men and a Truck!</div>
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<div>Thank you Dan for the fantastic review!! We appreciate you choosing Two Men and a Truck!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jennifer
Everything was going well until the end. The movers asked where I would like the furniture put and they just piled it in various other rooms and left. I had to hire different movers the next day at a cost of $200. to put my things where they belonged. Additionally, I had wheels on the feet of my bed frame so that I could move it easily, which are now gone.
Roger
I was impressed buy the men on the team, they were very hard workers and wasted no time. They had to move a heavy safe and other furniture and maneuver it through the entire house. they left a scratch in the floor from the safe, but where it was was an area where it was hard to turn.
Peter
The movers we're good and did a good job.
The problem was with the billing.
When the movers arrived I asked him what time they started they said 8:30 they finished moving everything into my house at 9:20 a.m. and said he would take him 20 minutes to get back to their facility.
That would make it 9:45 a.m. for a finish time which would be an hour and 15 minutes total time for moving,I was charged one hour and thirty minutes
I tried to explain this to customer service but they would not credit me the extra quarter of an hour they charged me for an hour and a half.
I am not satisfied at all with this. becaus of that Two Men and a Truck now have lost a potential move in the future and I would not recommend to anyone else because of a 15 minutes mistake that was made.
Thank you,
Peter vojvodich
The problem was with the billing.
When the movers arrived I asked him what time they started they said 8:30 they finished moving everything into my house at 9:20 a.m. and said he would take him 20 minutes to get back to their facility.
That would make it 9:45 a.m. for a finish time which would be an hour and 15 minutes total time for moving,I was charged one hour and thirty minutes
I tried to explain this to customer service but they would not credit me the extra quarter of an hour they charged me for an hour and a half.
I am not satisfied at all with this. becaus of that Two Men and a Truck now have lost a potential move in the future and I would not recommend to anyone else because of a 15 minutes mistake that was made.
Thank you,
Peter vojvodich
Response
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<div>Peter, thank you for your feedback. As mentioned during the booking process, and written in your pre-move documents, we bill the final hour in 15 min increments. On the way back to our office, there could have been a number of unknowns that caused the truck to return a few minutes beyond what they estimated to you at your house. We have no control over traffic or weather conditions. We only charge our customers for the time that is actually used - and would never cheat anyone out of time or money. They returned to our office after 9:45, and therefore the time was rounded up to the nearest 15 min increment.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Peter, thank you for your feedback. As mentioned during the booking process, and written in your pre-move documents, we bill the final hour in 15 min increments. On the way back to our office, there could have been a number of unknowns that caused the truck to return a few minutes beyond what they estimated to you at your house. We have no control over traffic or weather conditions. We only charge our customers for the time that is actually used - and would never cheat anyone out of time or money. They returned to our office after 9:45, and therefore the time was rounded up to the nearest 15 min increment.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Tom
Movers were prompt, polite, and fast. I was scheduled 2 movers, and 3 showed up, made it even that much better, all 3 of them were professional, and showed commitment to getting the job done. They took care of my stuff, and I could tellthey take pride in what they do. Thank you guys for making a stressful time care free and easy. Much appreciated. I would highly recommend.
Response
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<div>Tom, thank you for the great review! We will be sure to share your comments with the staff. Thanks for choosing Two Men and a Truck, and we wish you the best in your new home!</div>
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<div>Tom, thank you for the great review! We will be sure to share your comments with the staff. Thanks for choosing Two Men and a Truck, and we wish you the best in your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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