Reseñas

08/06/2018

Lisa

5 stars
Had a few Hick ups with getting paperwork to me. The on-site move team was excellent well mannered and very courteous. Nothing got broke or lost in the move. They were very efficient.
08/06/2018

Vickie

4 stars
The move experience was good. The drivers were VERY caring and that meant a lot considering the emotional impact the move had on our family. Their concern was genuine and highly appreciated. My only comment for improvement is that the drivers could have moved a bit more fluidly. Their approach was a little too laid-back. I believe they could have moved with a bit more gusto.
08/06/2018

Cindy

5 stars
I was very happy with the care they took wrapping my belongings so they would not be damaged. The last moving company that I used didn't do this. Thank you. :)
08/01/2018

Carol

5 stars
The moving team was very polite and efficient and quick to listen to my suggestions. What could have been a bad experience was
made good by your company and movers. Carol
08/01/2018

Jean

5 stars
Moving to a third floor is very difficult but these men were so strong, professional, courteous, informative as to agreement, and would definitely use them again.
08/01/2018

Russell

4 stars
Monroe and Christian are great guys, you are lucky to have these guys work for you. Monroe is very personable, friendly, and professional
07/30/2018

Karen

1 stars
I think the movers must be trained to take as much time as possible (since they charge for extra hours beyond quote). The guys took 30 minutes doing very minimal prep before starting my move; only had to move 7 pieces of large furniture (2 dressers without drawers, 1 smaller dresser w/out drawers, 1 night stand, 1 media center, 1 bed (already broken down), and a pool table. Original quote was 2 hours, and it took them over 4 hours to move 7 pieces just 6 miles down the road. I was also told on my quote that eta was 8am-9am, but when I called the day of move, they told me the guys were scheduled to arrive at 11am. Since I had scheduled other services based on the 8am start, I missed the gas utility tech, and had to wait 3 more days to get gas service at my new place. Call someone else.
Response
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<div>Karen, you were booked during our busy season as a second move of the day, which we do not offer start times for. The verbiage as a second move of the day was sent to you, alongside your estimate which was reflective of a move between 3.75-5.75 hours. Our hourly minimum is for 3 hours for a Monday move and we seldom drop that minimum unless the situation is applicable. Your final bill came in at 4.5 hours, falling within in middle of the estimate. The move was completed without damage or incident likely due to the padding a wrapping they did on the furniture before hand.</div>
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07/23/2018

Bekki

3 stars
The first crew was not good, they were slow, didn't seem to want to load up the truck. They damaged some furniture then had us sign a damage waiver saying it was previously damaged. Later a more experienced crew showed up, they worked hard to get us back on schedule and made things right, but I wish it was done right from the beginning..
07/17/2018

Joe

5 stars
Ryan, Fred and Dee were awesome movers. Their attitudes were great, as was their care of our belongings. They are a terrific team. Couldn’t be happier!
07/16/2018

Melissa

1 stars
I had numerous errors on part of CST booking & coordinating my move. Then the two movers were not prepared & tired & not doing there job well.
Response
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<div>While we did arrive earlier than expected when there was a schedule error, we came back later during the estimated time at no charge to you and completed your move. The movers continued to do the move for you, without damages until you asked them to leave to avoid additional charges. We have since resolved these issues with you and hope that we receive your referrals in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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