Reseñas

05/22/2018

Kristen

2 stars
The men showed up 2 hours late. They were already extremely tired from an earlier job, one of the men was a very small guy. They started loading the truck and after an hour realized they were running way behind and needed to pick up the pace. I started helping load whatever I could carry for them. after 2.5 hrs they said they needed to get going or they wouldn't finish this job in time. They left so many items that still needed to be loaded and they didn't care. Then when we arrived at my condo they said no one told them about any stairs? I specifically told Bernadette about the stairs. I took them 5 hours to unload because they were so exhausted to begin with. I had a couch that needed to be moved and they refused to carry it They were too tired and handed me an outrageous bill. Horrible!
Response
<div class="bv-review-response-container">
<div>Hi Kristen, we&#39;re so sorry to hear about your recent moving experience and that our movers did not show up at the expected time. It is noted that you have been in contact with our management team discussing your concerns. Please feel free to contact our office if you would like to discuss this further. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
05/19/2018

Trenton

5 stars
Moving team was awesome! They got my move done in half the time I expected! Will be using Two Men and a Truck again in the future!
05/16/2018

Rainie

5 stars
The movers went above and beyond our expectations. It was raining and due to mud, the moving truck couldn’t make it all the way up the drive. The guys didn’t complain and carried our things to the house. They were also very thoughtful about not tracking mud in our new home.
05/14/2018

Kevin

5 stars
They were AMAZING!!! Being a military family, we have moved many many times. I honestly wish we had 2 Men and a Truck for every move! I highly recommend them!
05/13/2018

Susan

4 stars
Good experience but did scratch up our door frames a little. But very nice workers.
05/11/2018

Mike

5 stars
Moving team was on time and called ahead to keep me posted. Both men were very courteous and accommodating. Pricing was a little higher than expected due to the elevator situation in the apartment building. Office staff was friendly, but explanation of services could have been more complete. Focus should have been on me (the customer) and not sidetracked by other activity in the office. All in all, a good experience. I was satisfied.
05/09/2018

Ray

5 stars
Very satisfied with the moving team and they made an assessment of all items to be moved so that everything would be properly loaded and secured. Additional employees were used for training purposes when unloading and were very careful with all furniture items and navigating through all rooms of the home.
Office staff made calls early in week to confirm and movers called when leaving the shop. Have used this company before and would recommend them.
05/07/2018

Cori

4 stars
A couple of broken dishes, but other than that, just fine!
05/02/2018

Sidney

5 stars
I was very pleased with my experience with Two Men and a Truck. They were very professional and did a great job and worked hard the entire time.
04/27/2018

Carolyn

3 stars
Office staff follow up poor.
Hard to get a hold of.
Scheduling error.
Crew left with 1/3 of our furniture still in the house. Had to scramble to get someone else to move the balance of our furniture.
Response
<div class="bv-review-response-container">
<div>Hi Carolyn, thank you for providing your feedback. We&#39;re so sorry to hear about the miscommunication. We, unfortunately, didn&#39;t receive your email confirming your move. However, we were able to quickly send a crew to help. Our goal is to provide excellent customer service throughout the moving process, however, we missed the mark on your move. Please contact our management team to discuss this further, if you haven&#39;t already. Thank you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->