Reseñas

04/24/2023

William

3 out of 5 stars
Moving team moved all large items but didn’t take everything. When I asked them to take a table I missed, the guy complained that he had to rearrange the truck for the table.
I also thought it was a bit strange that they abruptly left without doing a final check. They also left a bunch of packing paper I didn’t ask for.
That’s why I gave it 3 stars, I felt the service was mediocre given the price
Response
We apologize for this, William! We always strive to deliver a 5-star experience, but we definitely fell short on your move. We will be sure to speak with the gentleman on your move and ensure the proper actions will be taken to ensure this level of service does not continue. If there are any more details you would like to share, please give us a call at the office. Once again, we apologize!
04/22/2023

Magali

5 out of 5 stars
Mother was sent home on hospice from hospital. In less than 24 hours the staff was here emptied her room so we could add medical equipment and took it to storage. From beginning to end I had a stress free experience during such a difficult time in my life. I will forever be thankful. I will definitely be a repeat customer.
Response
Thanks for the feedback, Magail! Glad we were able to take care of you!
04/20/2023

David

5 out of 5 stars
I’ve used two men and a truck before: they have always gave me good service.
Response
Glad to hear it, David! Thanks for choosing TWO MEN AND A TRUCK!
04/19/2023

Michelle

5 out of 5 stars
The moving team were very respectful of me and my property and very very efficient and knowledgeable about their work. I was very happy with their work and will definitely call again next time I need something moved.
Response
Hello Michelle, Thank you so much for rating TWO MEN AND A TRUCK 5 stars! It was our pleasure to help!
04/18/2023

Stewart

5 out of 5 stars
Very professional, courtesy and careful.
Will be using them in the near future for 2 more moves!
Response
We appreciate the feedback, Stewart! Thanks for the review!
04/15/2023

Hartley

5 out of 5 stars
I was very happy with Katie in booking our move. She was kind and answered our questions...and we had a lot of them. On moving day, Eric W, Robert C, and Joseph M arrived right on schedule. They worked hard, were professional in caring for our furniture as well as with the boxes...and there were quite a few. They were awesome and I would highly recommend them!
Response
Amazing review, Hartley! We are very happy to hear you had a 5-star experience with the "Movers Who Care."
04/11/2023

Sara

1 out of 5 stars
The movers were over an hour late. Took forever to move just a few pieces of furniture. The movers pulled into the WRONG address despite having the correct physical address to the new location, and did not call to ask if they were in the right place. At one point I thought I got scammed and they had taken off with my furniture it took so long.
Response
Hello Sara, We sincerely apologize to learn of this and can assure you this is not the norm at TWO MEN AND A TRUCK. We would be happy to speak with you further and encourage you to reach us at the office. Have a great day!
04/11/2023

MIchael

4 out of 5 stars
Service was good and friendly. They just started charging me per hour on the ride over. Not a fun bill
Response
Hi Michael, thanks for taking the time to write us a review. During your move estimate, we explained how we charge a port-to-port billing for the drive time for each move. We also sent over a pre-move letter as well that explains this. Also, appreciate to hear the moving service went well. Have a good day!
04/07/2023

Elizabeth

5 out of 5 stars
The young men that came to move my furniture were both pleasant, friendly and professional! They quickly set about doing what they came to do without hesitation! They didn’t waste any time!
Response
Thank you, Elizabeth! We appreciate the kind words.
04/07/2023

Roger

5 out of 5 stars
The 3 guys that helped us move our stuff from storage were just awesome, great attitudes, hard working and genuinely just felt like good people to be around, I was really loved some of the conversations I had with a few of them while we were moving things but they never stopped working through the whole process, I hope they are rewarded for a job well done!
Response
Roger, we will let your team know how happy you were with their work. Thank you!