Reseñas

06/03/2024

Jamie

5 out of 5 stars
The office was difficult to get ahold of at times. Overall staff was helpful and pleasant. The Team on moving day was AMAZING, however the time for moving was underestimated by alot and therefore most of the belongings were not placed in their proper rooms nor did we have time for any of the furniture to be assembled. Overall the movers did great and would recommend again
Response
We are committed to exceeding our customer's expectations. Thank you for the praise, Jamie.
05/29/2024

Kotona

5 out of 5 stars
Our movers were FANTASTIC! They did exactly as we asked and were SO FRIENDLY! Highly recommend!!!!
Response
We appreciate the recommendation, Kotona! They don't call us the "Movers Who Care" for nothing :)
05/29/2024

Beth

3 out of 5 stars
I’ve used this company many times before and have never been so shocked at the total I was charged at the end. The moving guys were great as always, but it might be nice to know how much travel time you’re really paying for. It’s a LOT, and I didn’t realize you have to pay them to drive to and from their office as well. Moving a 1 bedroom apartment cost $1400, twice what I was quoted. Never again.
Response
Hi Beth, we love our repeat customers and are saddened to hear that you weren't happy with the latest move. We can assure you, we have always charged a port to port billing, that you were fine with at the time and agreed to in the pre-move letter. We can assure you, that we pride ourselves on 5-star service and would love to keep your business.
05/28/2024

Tim

2 out of 5 stars
Many calls to just make the appointnment, suppose to get discount. Moving team was an hour late at least.
Mover left his tools in my apartment forcing me to burn time and gas to drive an hour round trip to pick up.
Somehow when I got back everyone was laying around the truck while still work to be done. Didn't use my tools to finesh. Later found tools unneeded anyway. Came in WAY over estimates.
Response
We sincerely apologize for this, Tim! We will be sure to speak with the team that completed your move and take the appropriate action to ensure service like this does not continue. Once again, we sincerely apologize!
05/28/2024

Kristen

5 out of 5 stars
We had two amazing gentlemen assist us with our final move into our forever home. We had used this service three times in the past, and this team was the best. They took care of our furniture and worked safely and swiftly. The scheduling staff and manager were also very kind and helpful. Thank you so much for making our move stress free.
Response
Couldn't ask for a better review, Kristen! Thanks for choosing TWO MEN AND A TRUCK.
05/27/2024

Rachel

5 out of 5 stars
Keathley and his partner were on time as scheduled. They were quick and efficient. They worked as a team and moved everything swiftly without causing and damage to my items. I was very happy and satisfied with them. I highly recommend Two Men And A Truck.
Response
We appreciate the recommendation, Rachel! They don't call us the "Movers Who Care" for nothing :)
05/23/2024

Jessica

4 out of 5 stars
I got a phone call about 15 minutes before my scheduled appointment saying my crew was on their way but they didn't actually show up until 2 hours later. I was extremely frustrated and inconvenienced. Deejay and Lindell themselves were great and hustled to make up lost time. The third guy, however was not cut out for this work. He was weak and lazy and the job took much longer than it should have.
Response
Hello Jessica, We sincerely apologize to learn of this and can assure you this is not the norm at TWO MEN AND A TRUCK. We would be happy to speak with you further and encourage you to reach us at the office. Have a great day!
05/23/2024

Debbie

5 out of 5 stars
Moving crew was awesome! Respectful and professional all around.
Response
Hello Debbie, Thank you so much for rating TWO MEN AND A TRUCK 5 stars! It was our pleasure to help!
05/17/2024

Tomas

4 out of 5 stars
Very good moving service from Eli AG and Landell. They worked quickly and didn’t damage anything which I appreciated a lot; however they were 3 hours late. Start time was 11:30-1:30 and they got to my apartment at around 4:20-30. I understand there were issues at the move before me but I was very disappointed waiting 3 extra hours. Good moving service bad response to issues arising on y’all’s end.
Response
Thanks for the great review, Tomas! We apologize for the delayed start time! We can assure you that this will be taken note of for improvement for the future. We apologize for that but are overall glad to hear your move went well! Have a great day!
05/14/2024

Daniel

2 out of 5 stars
Two screws were stripped from my movers. They tried blaming rooms to go. They just didn’t have the proper Allen wrench. I would have preferred to be told to go buy some as opposed to them stripping the screws.because of the stripped screws they weren’t able to get the dining table out. My father and I had to get it the next day after buying the proper Allen wrench for the set.
Response
Hello Daniel, We sincerely apologize to learn of this and can assure you this is not the norm at TWO MEN AND A TRUCK. We would be happy to speak with you further and encourage you to reach us at the office. Have a great day!