Reseñas

12/03/2019

Kim

4 out of 5 stars
Loved our moving team! Loved our sales rep, Austin! NOT happy with office staff..specifically how issues are handled after move. We had a desk drawer damaged, as well as a wood stair scratched badly. Have turned in documentation and there has been no follow up at all! Haven’t heard from anyone! No follow up or customer service after the move
11/27/2019

Scott

4 out of 5 stars
My crew did a good job. They were considerate and performed well.
Response
Thank you for the kind review, Scott! Please let us know if there is anything we could have done to earn that 5th star and exceed your expectations.
11/12/2019

Leeanna

5 out of 5 stars
This is the third time I have used Two Men and a Truck to move heavy furniture in my home to the second floor. As usual, they were courteous, efficient, careful, and did the job quickly with no problems, and a fair price. They were very nice gentlemen, I would highly recommend them.
Response
Thank you, Leeanna! We take pride in how well our movers execute our core values with being courteous and efficient.
10/24/2019

Kyle

4 out of 5 stars
Overall move was very good; however, there was a major mistake on the handling of a granite table top which resulted in itbbeing broken. The top was not not prepared as paid for and was placed flat on the floor of the truck and not on its side as planned. We are waiting on a damage claim. Hopefully this will handled well by Two Men and a Truck and my rating will go higher.
10/08/2019

Juanita

4 out of 5 stars
We had a late start in the day but all our items were moved. I had some damage but it was minimal and the crew made an effort to keep us satisfied. Since it was a big move, we went late into the night and everyone was tired but pleasant. Thanks for all your efforts to get us moved by our deadline!
09/22/2019

Brenda

5 out of 5 stars
We called at the last minute, due to a flooded storage unit. The office got right in it, had 2 trucks there and we emptied out3 large units, and moved it to another facility in about 5 hours. Even with all the fast moving, we only had one minor mishap, “ things happen”. We were just grateful that because TMAAT got there quick, and helped us move all our belongings to another unit., we only lost about $15k in belonging... it could have been 100k+. There attitude were great, all there professionalism was just what we needed during this stressful moment in our lives. We will see you again in 30 days, when we move into our new home in Montgomery, Tx.
09/03/2019

Jamie

3 out of 5 stars
Promptly on time nice personality got the job done ....did scratch up my furniture which I'm not too pleased about
07/23/2019

Stefanie

5 out of 5 stars
My 3 guys excellent. My parents three guys where just the opposite. They had smoke pot, my mom and dad smelled it on them. They broke a glass out of my china cabinet. Let before finishing the job. All three guys of my 2nd. Truck didn't follow directions. They continued to drop boxes every where. When they packed my parents home, Nothing was labeled. It took my mother 2 days looking for her clothes. When I instructed those guys, ”being my husband and I own the brand new home” when I was directing them, they would walk away and ignore my instructions RUDE!!! They scratched my walls. I will not have anybody take advantage of my 74 yr old mother and my 75 yr old father, who is handicapped. The tall dark-colored man on the 2nd truck is the one that had pot smell, on Thursday.
07/16/2019

Brian

3 out of 5 stars
Overall it was good except for the damage to my door. The move wrote a damage report but now I don't know what to do with the report or how this is going to be paid.
07/09/2019

Joy

3 out of 5 stars
Eric was not friendly and displayed a sour attitude. He displayed anger and impatience upon arriving at every elevator, by pounding angrily and loudly on the door, leaving a sweaty fist print. I felt very uncomfortable with his disrespectful attitude and called to report. The assistant was not disrespectful, however he was not friendly. Eric's attitude did not change. The assistant did finally smile and show some friendliness for the last 5 minutes. I do not know if they had wrapped my glass dining table or not. They arrived at the new place with it unwrapped, glass was completely smeared with hand prints and sweat. This was quite a contrast to how cheerful and professional your movers have been in the past. Also, the front door/frame, brand new, was carelessly dinged.