Reseñas
Forrest-Cordelia
The office and moving team was profoundly professional and kind. I am transgender and felt very at home with my moving team, who went out of the way to ensure they addressed me correctly. 10/10, 5/5, would use again.
Response
Thank you for choosing TWO MEN AND A TRUCK Houston NW for your recent move. We are happy to hear that you had a good experience. We have a zero tolerance toward issues of protected classes within our company and focus on making the move experience as smooth as possible. If you have any additional questions or concerns, please contact our office and they will be glad to assist.
Patti
John, Rashad, Chris and Elijah were great - pleasant, hard working and careful. I will definitely be calling Two Men and a Truck again.
Response
Ms. Patti,
Thank you for choosing TWO MEN AND A THRUCK Houston NW for your recent move. We appreciate you kind words and theme that you took to let use know how your recent move went. Your comments show that the hard work we put into training and customer service skills do not go unnoticed. We also use replies to help us reward the employees with bonuses and evaluations. If you need anything in the future, please do not hesitate to contact us.
Thank you for choosing TWO MEN AND A THRUCK Houston NW for your recent move. We appreciate you kind words and theme that you took to let use know how your recent move went. Your comments show that the hard work we put into training and customer service skills do not go unnoticed. We also use replies to help us reward the employees with bonuses and evaluations. If you need anything in the future, please do not hesitate to contact us.
Herbert
I have used this service before. If I have movement needs, this is my “ go to” service. Mike was professional, competent and made our move a stress free event. I will continue to use this service for all my future moves and highly recommend.
Response
Herbert, TWO MEN AND A TRUCK Houston NW thanks you for taking time out of your busy schedule to make this comment about our team. Mike has been with for quite a while and understands the stress level that moving brings. He, along with our moving teams try to take the burden of stress off your shoulders and make it as simplistic as possible. We look forward to future move with you and if you have any questions, please do not hesitate to contact our office.
Jerry
The quote was accurate. The office people were nice and courteous. The moving team was great. They took a great deal effort to ensure my furniture was well protected, both removing and delivery to my new home. They set everything up perfectly. I couldn't be happier. I would use them again.
Response
Jerry.
TWO MEN AND A TRUCK Houston NW appreciates you taking a few minutes to let us and the public how your move went. We constantly train our teams to protect customers' goods during the moving process. Our customers are number one and we want them to have the safest and best experience during their move. Moving is one of the top 5 stressful things in a lifetime and we make every attempt to minimize the effect on our customers. Thank you for your review and if you have any additional questions or needs, please feel free to contact our office to assist.
TWO MEN AND A TRUCK Houston NW appreciates you taking a few minutes to let us and the public how your move went. We constantly train our teams to protect customers' goods during the moving process. Our customers are number one and we want them to have the safest and best experience during their move. Moving is one of the top 5 stressful things in a lifetime and we make every attempt to minimize the effect on our customers. Thank you for your review and if you have any additional questions or needs, please feel free to contact our office to assist.
RONDA
We hired a team to rearrange furniture in our home. They were very professional, courteous, and took great care with our newly remodeled walls and services. Great experience.
Response
MS. Ronda. Whether it be a complete relocation or just moving items around your residence, TWO MEN AND A TRUCK Houston NW focuses on making it as stress free as possible. We take every move personal and do what we need to do to insure customer satisfaction. We understand that you have a choice of selecting movers, however, our teams are trained and retrained on a regular basis to pick up on the small details that others may not see. Having a new living space to enjoy, we make sure that simple scuffs on walls can leave a lasting impression. We minimize any worry by properly preparing and moving things in a safe and respectful manner. If you have any questions or concerns in the future, please contact ur office and we will be happy to help in any way we can.
Rick
Very friendly and professional service. Always a good experience with Two Men and a Truck.
Response
Mr. Rick. Thank you for choosing TWO MEN AND A TRUCK Houston NW for your recent move. We appreciate your business and we definitely appreciate you takin the time to make a few comments about our service. We try to make moving a stress free and positive experience for all our customers. If you have any questions or need additional help, please feel free to contact our office.
Michelle
The team was excellent and efficient. They were friendly and stuck with me when there were issues with my new apartment that delayed us from moving in for a short time. Overall they made my move one of the easiest I have had. I will highly recommend them to anyone I know who is moving.
Response
Ms. Michelle,
TWO MEN AND A TRUCK Houston NW is happy to hear that you had a positive experience especially when confronted with unknown issues or problems that always seem to pop up at the last minute. We help our staff understand that even though we are trained professional movers, sometimes things happen that are out of our control When this happens we take the time to evaluate the problem nd come up wit solutions to continue the moving experience in a positive way. If you have any questions or concerns, please feel free to reach out to our office so me can assist you.
TWO MEN AND A TRUCK Houston NW is happy to hear that you had a positive experience especially when confronted with unknown issues or problems that always seem to pop up at the last minute. We help our staff understand that even though we are trained professional movers, sometimes things happen that are out of our control When this happens we take the time to evaluate the problem nd come up wit solutions to continue the moving experience in a positive way. If you have any questions or concerns, please feel free to reach out to our office so me can assist you.
Susan
I had magnificent experience with you. I will always keep asking for you all.
Response
Ms. Susan... Thank you for your kind words about your experience. Being a franchisee but also a family owned business, we try to take all the guesswork and stress out of moving. Your words are greatly appreciated. If you have any questions feel free to contact our office.
JOHN
The team was great. They got in and moved everything with care and without delay. Top notch team and very professional.
Response
Mr John. Thank you for choosing TWO MEN AND A TRUCK Houston NW. We know you have many choices but we were happy to provide you with great service. Being a family owned organization, we understand the value of services and make every attempt to minimize costs and maximize the positive experience. If we can assist with anything additional please contact our office and we will be glad to assist.
Bertha
Excellent service! Immediate response from admin office. The moving team sincerely takes care of furniture. I will definitely use their services again. Highly, highly recommend them. - Bertha M.
Response
Ms. Bertha. TWO MEN AND A TRUCK Houston NW thanks you for choosing our franchise for your move. We train our personnel in both moving services and customer service. It's always a pleasure when we receive reviews with a positive response such as yours. Please contact us if we can assist with anything else.
