Reseñas
Lisa
Everybody involved were friendly, helpful and professional!
Response
Ms. Lisa, we're happy that you had a pleasant experience on your move and look forward to helping you again should you need us.
Wade
Had a great experience with the team that delivered furniture and boxes to my home in another state. The team arrived early (a nice surprise) and were in and out in record time. They were friendly, knowledgeable and efficient. These traits were much appreciated in a stressful time like moving! It was a great experience and we will use Two Men & a Truck for the remainder of our move in the future!
Response
Mr. Wade, we thank you for your kind words. Here at TWO MEN AND A TRUCK® Houston NW, the one thing we always (re)move for our customers is the stresses of moving, turning it from a stressful time into a good experience. We look forward to helping you in the future.
Wade
The guys did a great job loading my stuff. They kept me informed about all things. Guys were kind & courteous!
Response
Thank you for letting us know Wade. Here at TWO MEN AND A TRUCK® we do pride ourselves on our attention to detail, our kindness, and most importantly, keeping YOU, our customer, informed in all aspects of the move.
Janice
We used Two Men and a Truck for unloading a trailer. On-time, professional and friendly team, easy to reserve the service, and great rates. Very good communication with the company.
Response
Thank you for the review Janice! We're please that you had a pleasurable experience with us an look forward to serving you in the future when you need us.
Latoyia
Amazing, I spoke with Kris in the office to schedule my move she was wonderful and so friendly. The 3 movers sorry I can’t remember their names. But so professional. They arrived on time explaining the process again. We’re finished under my estimated cost. I have told everyone at work if you need to move please call two men and a truck. You and your family will be so pleased. Awesome!!!
Response
Thank you for the kind words, Latoyia. Ms. Chriss is always the rainbow in the office. I know that Greg, Kenyon and Jayden worked hard to get your move done for you as quickly as possible. If you ever need us again, just know that TWO MEN AND A TRUCK® is always there to help.
Dee
The movers were very professional and informed me of everything every step of the way. They took great care with the items. I would happily recommend Two Men and a Truck for moving needs.
Response
Thank you for choosing TWO MEN AND A TRUCK Houston NW. We are happy to have you take the time to praise our crews. We strive to take all the stress out of your move and make it a simple process. If you have any additional questions, please feel free to contact us at 713 278 1112.
Jennifer
Office staff was amazing- so kind and responsive. Moving team did a great job. Hard workers and very nice and polite; explained everything in great detail and did a good job.
Response
Ms. Jennifer... Thank you for your review. We are happy to help take the stress out of moving. Our teams follow policies and procedures to make things as seamless as possible and it sounds like it worked again. If we can assist in any other way, please contact our office and we will be happy to assist. 713 278 1112
Tim
I requested a specific delivery timeframe and it was modified without advanced notification. Additionally, I received my item (stove) damaged. Lastly, as a veteran and made it known, friendly customer service was lacking!
Response
Mr. Tim. TWO MEN AND A TRUCK HoustonNW appreciates your business. If you didn't know, we are a veteran and woman owned business. All of our calls are recorded for quality assurance. When you asked for a specific delivery timeframe, we provided a 2PM to 4 PM window at the time of booking that you agreed to. On the day of the move, We started your move at 3:30 PM so we don't know what you are referring to as modified without notification. We delivered the stove that you purchased at Conn's, that is going out of business, and it was delivered in the same condition as when we picked it up. We would like to discuss your concerns that you felt with Ms. Chriss, as she is one of the friendliest people we have ever met. After listening to the recordings of the booking call, we did find some aggressive comments, however they were not from Ms. Chriss. We would have hoped that you contacted our office about your dissatisfaction, so we could discuss it, instead of going straight to your reply listed above, however we are still open to discussion. Our office contact is 713 278 1112.
Reagan
These guys were awesome. Showed up on time, made it to San Antonio almost the same time we did and in and out in 30 minutes. Made the transition from H town to SA so much better for my daughter. Thanks guys.
Response
Thank your for your review Reagan! We're pleased to hear that your move went in a timely manner and you were happy with your services. We hope your daughter enjoys her time in SA. Go Spurs!
Cathi
Fast, friendly and hard working! The 2 men crew never disappoints! And I can say the same for my conversations with the office staff! Thank you! Cathi
Response
Thank you for the review Cathi. We're please that all of your interactions with both our office staff and our movers were pleasant. We look forward to helping you in the future if you need it.
