Reseñas
Teresa
Alfonso, Jesus and Jaden were professional, friendly and efficient. Wonderful job. Mike in the office kept me up to date on my move. Thank you. I will use your service again.
Response
Teresa, thank you for your great review! We are so happy to hear what a wonderful job our crew did for you. We will definitely let the crew know! We appreciate you taking time out of your day to let us know how we are doing. If there is anything we can do for you in the future please feel free to call on us.
Shanita
Excellent on time service. Took great care of items
Response
We are so pleased to hear how well our crew did. We will definitely let the crew know what a great job they did for you. It was our pleasure to assist with your move; if there is anything we can do for you in the future, please feel free to call on us.
William
As we have spoken, I am disappointed that a 6-8 hour move, turned into a 12-hour move. This was not because we had more items to move but a lack of knowledge of loading the truck and downloading to a storage facility. The team worked, but I believe much of the issues were not understanding how to handle furniture and boxes when loading. Having to make two trips was because of loading.
Response
We are sorry to hear that your move experience didn't quite go as you had planned. All of our crew members must complete a training program prior to going out on a truck. This is to ensure that they handle your items with the upmost care. We continue to train our crew members throughout their employment with us, to ensure you get the best serve possible. We know it can be frustrating when a move does not go as planned and we want to be sure we are doing everything in our power to address any concerns from our customers. We understand you have spoken with the owner and a member of our Operations Team, who have been looking into your move experience and will be contacting you with their finding. We truly appreciate your business and hope that you will consider us for any future moves you may have.
Jo Nell
Tom, Javon and Zarvea were very professional and polite. I enjoyed working with them.
Response
Jo Nell, thank your kind review, we really appreciate your time. It is always great to hear from our customers and how well our crews are doing. If there is anything we can do for you in the future, please feel free to call on us.
Ben
Online process was fairly simple, but signing the same document multiple times can be improved upon. I was of the belief that everything was completed and was then informed days later I needed to sign the same documents online again.
As for the moving team, they were punctual, listened to instruction well and were very professional. I would 100% use this service again in the future.
As for the moving team, they were punctual, listened to instruction well and were very professional. I would 100% use this service again in the future.
Response
Ben, thank you for your review, we appreciate your time. We will look into the concerns you had with the signatures, as it is our intention to make the process as easy as possible for our customers. We are always happy to hear how well our crews are doing and will be happy to tell them how well they did for you. If there is anything else we can do for you in the future, please feel free to call on us.
John
Team was veru efficient with time but also very careful.
Response
John, thank you for your review, we appreciate your time. It is always great to hear how well our crews are doing. If there is anything we can do for you in the future, please fell free to call on us.
Lauren
Comments left in last review. Michale Thornton, Mr Jason, Alfonso all great!
Response
Thank you again for your kind words Lauren. If you ever need us, TWO MEN AND A TRUCK® is there for you.
Lesia
Henry and the guys were very nice and easy to work with. They took great care in treating our items which was greatly appreciated. Very efficient and made sure we were pleased at the end.
Response
Lesia, thank you for your review, we appreciate your time. We will be sure to let the crew know what a great job they did for you. It has been our please to assist you during your recent move. If there is anything we can do for you in the future, please feel free to call on us.
Dorothy
Two Men & A Truck made our move so easy! From the initial communication with Chris, & throughout the move process, she was always available. She was personable, knowledgeable & addressed all my questions & concerns….& that information got seamlessly communicated to the team on move day. The move team was communicative, polite, professional & prompt. Very hard workers & got the job done right!
Response
Dorothy, it is always pleasure to hear from our customers and we want to thank you for your great review of our team. We will most definitely let the team know what a great job they did for you. If there is anything we can do for you in the future please feel free to give us a call!
Gerry
The crew worked very professionally and efficiently and carefully on what they had to move. They worked together as a team. I was very happy with the service.
Response
Gerry, we would like to thank you for letting us know that our crew did a great job for you. It was our pleasure to assist you with your move. We appreciate your business and hope you think of us should you need relocation services again in the future.
