Reseñas

Vanessa was excellent!! I rated acceptable because the other lady that works there is not a team player. She's just getting a check for doing nothing. I called & spoke with a gentleman to tell about my glass dinning table top. He said he would document it but he didn't.
Please get your staff on point or out the door.

My movers were very friendly and respectful of my things. They did make a large gag on the wall in my garage so when I reported it to the company, they offered to take $100 of my moving price. I felt I could get it prepared for less than $100 so I agreed.

It was fine. However, I just realized a glass top is missing from a table.

Most of the move was pleasant, however our fridge panel screen is not working now or the light on the inside. Our daughter's vanity mirror was broken. Son's desk was scratched up. Husband's tool box was damaged. Extra fridge door was hung up because it was shoved into the back of the truck during transportation. We understand there will be some things damaged, but these items we use in every day life. We gave an extra tip for each of the guys who did the move. Done in good faith. They told us they would let you guys know about the fridge and someone would come out and fix it. They said this several times. Told us not to worry. I texted the lady you set up the move and alerted her. She said no problem just get a list together and we can file a claim. Not the case. Will not use u

The estiamate did not reflect the actual move time or cost of the move. I explained everything to the office person (who was very courteous and friendly) and she gave me a quote. When the two movers arrived I walked through the studio with them and they confirmed that it would take between 3-4 hours. At about 2.5 hours into the move both movers said, “about 45 minutes longer.” It ended up taking a total of 7.5 hours, which was twice as much money and caused me to lose $500 to the apartment building because I wasn’t out by 8:00PM. By the time they were haphazardly piling things (shoving things to make them fit) into the storage unit I lost complete confidence that my belongings will be unharmed with I move them out of storage. They were friendly and upbeat, but this move was a total mess.

They broke my entertainment center. After I left They asked my wife for a tip for doing a job they were getting paid to do. An extra $120.00. Did not set up Third bed.

The driver Shea was great!! The two assistants were not so good. They broke two legs off my hope chest, dented walls in my house and dented walls and scraped paint off my newly painted condo.

3 hours late. One man was rude and did not care how the boxes where marked. Broke many things, furniture beat up, and they backed the truck into my home. I heard from the office and a contractor was to show up. But never did. I need help.

My conversations with office staff were excellent. The movers were not. They failed to measure doorways getting my couch stuck in an elevated position in between two doors. My washer and dryer were scratched and one mover continually made disrespectful remarks and made me feel extremely uncomfortable throughout the duration of the move. I spoke to the executive officer of the company who was very helpful and generally concerned of my complaints. I would not recommend this company due to my personal experience with the workers who conducted my move. I am certain there are other employees who are professional and courteous. Only one of mine was.

was very pleased everything except the estimate was off by 50% and we were told we could leave clothes and light items in the drawers of furniture but they were not handled straight up so everything was a mess and caught on tracts etc, many drawers would not open ,,,,,