Reseñas

Great team! Moved everything quickly and careful. Highly recommend!

Movers were great and had excellent attitudes moving in the rain. Only issue we had was a couple of deep scratches on our new house wood floors. Our treadmill was too big for the hallway, and the scratches were from trying to work it through. Ended up having to disassemble it.

My table wasnt wrapped and was damaged. Also they broke my laundry sorter. No one reached out to me about it to address the damage. This was my third time using 2 men and a truck. I will not be using them again if they dont care about property damage.

I think the movers did a great job except there is a HUGE scratch on my office desk. Thank God it is not in a place that can be easily seen. Therefore, I had to give the movers a rating of only acceptable other than that they were great.

I had used the service before, 10 years ago and have referred them to others, because they did a good job. My getting settled in my new place has changed my opinion. They wrap your furniture items when moving, that's fine but 3 big furniture pieces had not been unwrapped in the new location. One big piece (4th), I noticed before they left, thankfully because it had a mirror that needed to be attached. My king size bed is heavy but it was not attached properly in the new location, breaking down 4 days after the move, very upsetting and unprofessional. I don't trust them to come out and fix the issue so now I am paying someone else for a good night's sleep that should have been standard practice in the beginning. The mover's were friendly & should have focused more on the details.

The movers that came and moved my furniture did not do a good job at all. They damaged my furniture. My furniture is practically brand new and yet they put a lot of big marks on furniture and a whole lot of scrapes. For me, this is totally unacceptable. My furniture is very expensive and I felt like if they had really destroyed it. My furniture may not be important to them but it is important to me. I still owe a lot on your furniture and yet I have to pay for furniture now that is damaged. There is no excuse 4 what happened. This was a was and is a very big issue to me. It upset me very much to the point where I cannot sleep I cannot even go to work thinking about this furniture and how it was destroyed because they did not take care of my things.

the only complaint I have is that a wall was marked up by furniture.

The movers accidently scratched a small desk which was recently refinished. The movers called Mr. Jones, (whoever that is) and he proceeded to yell at me on the phone and stated that the scratch was old, despite me having a photo of the desk time stamped from the day before clearly showing no scratch. I wasn't upset that it was scratched, they didn't intend to damage it. But, I was upset the manager REFUSED to have it repaired. Therefore, I REFUSED to pay for the services that day. I indicated that I was happy to pay for the moving services that day, in exchange for a written guarantee the damage would be repaired. Mr. Jones emphatically stated they will not be repairing the damage. So, I will have the desk repaired myself, deduct it from what I owe, and mail a check for the balance.

The move was terrible. The packers did a terrible, sloppy job of packing. They didn't pack half of my belongings but said "they can load it on the truck just like that." However, when the movers came they said the things should have been packed. They also just threw stuff in big boxes rather than wrapping more fragile items and carefully stacking them in small boxes. Also, the packers told me "we don't transport lamp shades" so I took them all off and set them aside. However the movers threw them on the truck (without my knowledge) and several of them got crushed. When my stuff was unloaded, they simply dumped it in piles and didn't take care to organize it at all. Worst moving experience ever. I'll never recommend your company.

I am disappointed in the manner in which my belongings were handled, which resulted in multiple breakages. The movers were extremely courteous but obviously had not been properly trained regarding how to move furnishings.