Reseñas

12/27/2018

Lavonya

5 out of 5 stars
I was Amazed by the professionalism with the three men! One was still in training and he was treated so kindly with all positive words of advice to help each other get the job done. The three men worked so well together as a TEAM and were courtious and kind to me and my possessions! I will definitely recommend your business to others and use in the future if needed again. I could not have wished for my move to go any smoother! May you continue Blessing others with your business!
Response
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<div>Thanks for your review, Lavonya. We&#39;re happy to hear how professional and courteous our team was moving the furniture. We wanted to make this a stress-free home moving experience it was for you! Our team strives to exceed expectations in value and satisfaction.</div>
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12/23/2018

Sherry

5 out of 5 stars
The men who came to move us were great guys and treated us with respect. I will definitely use them again
Response
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<div>Thank you Sherry, at TWO MEN AND A TRUCK&reg; we strive to exceed our customers&rsquo; expectations. Happy customers like YOU are why we have a 96% referral rate! We will let our movers know what a wonderful job they did moving your belongings at tomorrow&#39;s team meeting.</div>
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12/22/2018

Edward

5 out of 5 stars
The moving team was fantastic. They did a great job and were very courteous.
Response
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<div>Edward, thank you so much for leaving a great review! We gave your comments to your movers at our team meeting today. I&#39;m sure they really appreciated the personal recommendation and those compliments about how friendly and courteous they were.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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12/21/2018

Deb

5 out of 5 stars
Could not have gone better. Professional, courteous, concientious and hard-working - I am more than happy to recommend Two Men and a Truck without reservation!
Response
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<div>Hi Deb, we&#39;re happy to hear what a wonderful job your movers did moving your furniture and what a stress-free moving experience it was for you. Our team strives to exceed expectations in value and satisfaction. TWO MEN AND A TRUCK looks forward to helping you again in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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12/21/2018

Brad

5 out of 5 stars
The three gentlemen that moved my player piano had to use enginuity, grit and determination to move it over soft ground into the house. They used teamwork and met the challenge with a great attitude. Kudos to them.
Response
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<div>Hello Brad, piano moves are one of our TWO MEN AND A TRUCK&reg; specialties when it comes to professional moving! Thanks for leaving a review about how accommodating our movers were to arrange your furniture at your house! We have a great team of movers and drivers here in Knoxville. I&#39;m sure they appreciated your praise at our team meeting.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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12/18/2018

Ginny

5 out of 5 stars
Couldn’t have asked for more. Excellent work ethic, the cares about our stuff and we’re very professional.
Response
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<div>Hi Ginny, we hope you are enjoying your new place. TWO MEN AND A TRUCK is glad that they were able to help move your furniture into the house even with the hot and labor intensive conditions. Thank you for making us your #1 Knoxville Mover!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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12/17/2018

Jan

5 out of 5 stars
Office staff courteous, thoroughly explained services and accurately estimated costs, answered all questions promptly. Movers were friendly, professional, arrived on time and completed the job quickly. They took great care of my furnishings and placed them exactly as I described. I didn't need to keep repeating myself. In chatting with them, I learned more about their moving services. Good to know!
Response
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<div>Jan, we are so happy to hear that you had a wonderful experience with our company, our team knows how stressful it can be moving. We pride ourselves in ensuring quality customer service and upholding our core values. We appreciate your feedback on how they moved your things!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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12/17/2018

Kelly

4 out of 5 stars
The truck we were using was needed in the Christmas parade. Finishing our move was delayed until the next day. I was led to believe both Friday and Saturday that we would receive some kind of compensation for the inconvenience, since the movers were not able to complete the job on Friday. I did not receive any discount or compensation. I was disappointed that nothing was done when it came to my final payment.
Response
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<div>Kelly, we are so sorry to hear that your move was delayed. Our team here would like to speak with you to learn more about your move and payment. Please give us a call at (865) 330-0003. We look forward to hearing from you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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12/17/2018

Debbie

5 out of 5 stars
These 2 men where wonderful , very polite and took could care of my things. it was a pleasure doing business with you.
Response
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<div>Hello Debbie! Thank you for taking the time to leave us a review. We appreciate your feedback - and we&#39;ll let our movers know what a wonderful job they did for you at our morning meeting tomorrow.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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12/17/2018

Dewayne

1 out of 5 stars
Movers left bed hardware and their tools at the old residence so they couldn't put my bed tgthr at the new house. Then they wanted me to wait on their schedule to go get the parts and tools to assemble the bed. Finally spoke to the general manager and he told me that "the world wouldn't come crashing down if I didn't have a bed for a night or two." I had to get the hardware and assemble my bed and move my mattress myself. I just had back surgery a month ago which was the reason I didn't do the move myself. Very very very poor customer service and absolutely zero care and respect for their customers.
Response
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<div>Hi Dewayne, we&rsquo;re very sorry to hear that you couldn&#39;t find the hardware for your bed during your recent move. In looking through our records it appears you have been in touch with our office several times and together, we have come up with a solution. If you still have concerns, please call us at (865) 330-0003. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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