Reseñas

08/13/2021

Dustin

3 out of 5 stars
Movers were friendly but I think one was trying to hard to work fast, which let to him dropping and damaging my dresser. My damage reimbursement check is e-check, not a real check, major hassle. It was rejected by my bank's mobile app. Closest branch is an hour away. After spending 30 minutes on the phone with my bank my only recourse is to send it to them snail mail. Major inconvenience.
08/13/2021

Karen

3 out of 5 stars
Overall not great. My movers were scheduled for afternoon (which I would never agree to again) with an arrival time between 11-4. The person I booked with said to expect around 1pm; they arrived 2:50pm. Finished the 5.5 mile move @ 8 pm; they were already exhausted by the time they got to my new apt so was slow. Also 1 mover was new--lead mover had to tell him what to do. Nicest kids though.
Response
Hi Karen, We are sorry to hear you did not have a good moving experience and can understand your frustrations. Please contact us at 423-893-3450 as we would be happy to discuss this further.
08/13/2021

Luke

5 out of 5 stars
Guys were conscientious and friendly. Thanks guys, and thank you, Joe!
Response
Hi Luke, Thank you for your feedback and kind words. We appreciate your business. Have a great day!
08/10/2021

Ameya

1 out of 5 stars
Didn’t move on the planned date, sales team overbooked me per the operations team. Disorganized company.
Movers were in hurry to move items rather than moving with good care.
Scratched, dents, tv box and other boxes unside-down.
Lost a mirror. Didn’t get a final walkthrough the truck to make sure all the items were unloaded.
Complete opposite to ‘Movers Who Care’. Ll never recommend or use.
Response
Hello Ameya, We are sincerely sorry you did not have a good moving experience and can understand your frustrations. Please contact us at 423-893-3450 as we would be happy to discuss this with you further.
08/10/2021

Justin

5 out of 5 stars
I was very very impressed with the movers they did an outstanding job could not ask for more
Response
Hi Justin, We are so happy to hear you were pleased with our moving services and provided great customer service. Thank you for your business and have a wonderful day.
08/09/2021

Paula

5 out of 5 stars
The two young men that handled my move were the best! Courteous, respectful and very professional.
Response
Hi Paula, Thank you so much for the feedback and kind words. We are so happy to have helped you. Have a great day!
08/05/2021

Patti

5 out of 5 stars
All three movers were very friendly and hard working. They met their estimated time for the job, too.
Response
Hi Patti, We are so happy to hear you were pleased with the customer service provided. Thank you for the review. Have a great day!
08/04/2021

Andria

5 out of 5 stars
Awesome service. Guys were awesome to work with thanks
Response
Hi Andria, We are so happy to have helped you. Have a wonderful day!
08/03/2021

Allison

5 out of 5 stars
10/10. They were quick but mindful. They made sure that everything was loaded carefully. Wonderful job and very personable!
Response
Thank you so much for the review Allison. We are so happy to have helped you!
07/28/2021

Duke

5 out of 5 stars
I was completely satisfied with my moving team, they kept my money and my time in mind, It’s why I gave them a tip because they earned it
Response
Hi Duke, We are so pleased to hear your move went well and you were provided with great customer service. Thank you for your business and have a great day!