Reseñas
Keith
Was a little disappointed with lack of communication on the arrival time of my moving team. Advise that an after hours contact number be added to voice answering recording so customer can contact someone in the event of a andquot;No showandquot;.
Response
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<div>Keith thank you for taking the time to review our services, we appreciate your honest feedback. We apologize your experience with us didn't go as planned, as we always strive to exceed your expectations. We really appreciate<br/>your business and if there is something we can do to fix this situation please reach out our Management team at 615.595.5929.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Keith thank you for taking the time to review our services, we appreciate your honest feedback. We apologize your experience with us didn't go as planned, as we always strive to exceed your expectations. We really appreciate<br/>your business and if there is something we can do to fix this situation please reach out our Management team at 615.595.5929.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Brenda
The two buys who used me were great. They had a long, long way to walk to unload the furniture and get it in the apartment. I never heard them
complain about the distance and it was pretty bad and long.
complain about the distance and it was pretty bad and long.
Response
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<div>Brenda we are so happy to hear you had a great experience using our services. Our move crews are professionally trained with apartment complex rules, regulations, parking arrangements, service elevators and understand the stress of apartment moving. Thank you for letting us do all the heavy lifting, and hope to hear from you again if ever needed.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Brenda we are so happy to hear you had a great experience using our services. Our move crews are professionally trained with apartment complex rules, regulations, parking arrangements, service elevators and understand the stress of apartment moving. Thank you for letting us do all the heavy lifting, and hope to hear from you again if ever needed.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Amy
This is our third move with Two Men andamp; A Truck and all three moves have been fantastic! The workers are always so polite and hardworking! The two gentlemen on my move this time were amazing! Extremely friendly, never stopped working, and took excellent care of our belongings. We will never use a different moving company other than Two Men andamp; A Truck!!!
Response
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<div>Amy, we love hearing that you choose TWO MEN AND TRUCK as your premier moving company! We aim to please with every move we do, and truly are the Movers who Care about moving your life forward. We wish you the best, and hope to hear from you again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Amy, we love hearing that you choose TWO MEN AND TRUCK as your premier moving company! We aim to please with every move we do, and truly are the Movers who Care about moving your life forward. We wish you the best, and hope to hear from you again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Tammie
Everyone was really hard working and they did a great job!
Michael
We used your service two years and the team was awesome. This time it did not go as well. Not all of our items were loaded and there were several items that were left at the house. I have had to make several trips to retrieve the remainder of our house hold items. The truck was not properly loaded. Sorry for this poor rating but I have to be honest.
Response
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<div>Michael, we really appreciate your honest review of our services. We apologize that your move did not go as smooth as you planned, as we always strive to exceed our customers expectations, it's disappointing to hear our customers are unhappy. Please reach out to our management team to see if we fix this situation at 615.595.5929.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Michael, we really appreciate your honest review of our services. We apologize that your move did not go as smooth as you planned, as we always strive to exceed our customers expectations, it's disappointing to hear our customers are unhappy. Please reach out to our management team to see if we fix this situation at 615.595.5929.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Mike
Both movers worked very hard and were curtious and professional.
Brad
The move went smoother than I could have imagined it would go. Iandacirc;??m so glad we chose the packing service. Excellent job overall!
Response
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<div>Brad, we are so pleased to hear your move went smoothly. We understand how stressful moving can be, and strive always to make the moving process as stress-free as possible for our customers. Thanks for choosing our team!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Brad, we are so pleased to hear your move went smoothly. We understand how stressful moving can be, and strive always to make the moving process as stress-free as possible for our customers. Thanks for choosing our team!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Katheryn
Took too long because movers were so slow. After Matt gave me my estimate we moved 10 carloads over there in a SUV and car so there shouldn't have been that much left to move where they went over the maximum time allotted. They broke a lamp, matching lampshades, bed boards fell out, left trash and shrink wrap to be cleaned up. Not through unpacking so this is what I know so far. Requesting refund of $250.
Lisa
We were a two day move. The second day the team left very large items behind. There is no way for me to move them by myself. I will have to hire another moving team.
Response
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<div>Lisa, we sincerely apologize that you did not have a positive experience with us. We appreciate your honest feedback, we strive to always go above and beyond for our customers and we apologize that this experience did not reflect our normal services. Please reach out to our management team if we can do anything else for you at 615-595.5929</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Lisa, we sincerely apologize that you did not have a positive experience with us. We appreciate your honest feedback, we strive to always go above and beyond for our customers and we apologize that this experience did not reflect our normal services. Please reach out to our management team if we can do anything else for you at 615-595.5929</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Matt
two trucks were needed to move us, but one of the drivers was unavoidably detained. So additional movers were sent until another driver could come later. They all worked very hard and were courteous and positive throughout the long day! The crew andamp;acirc;chiefandamp;acirc; did an exceptional job keeping the move going and the company made the delay andamp;acirc;rightandamp;acirc; with a financial adjustment. He kept us informed throughout the move, and provided excellent direction to the crew. I donandamp;acirc;t plan on moving again EVER , but would gladly recommend this team!
