Reseñas
Nancy
The first day was amazing with 6 men and all energy. The second day was not as smooth. They were to box up remaining items, but never labeled a single box. Now I have about 20 unmarked boxes which I have no idea what is what. It would have been simple to mark "office" on box. Also, they didn't take my TVs. After taking them down, they just left them. But for defense of them, I had been taken between day 1 and 2 to the CCU at the hospital and they had less supervision.
Response
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<div>Hi Nancy,<br/>thank you for bringing this to our attention. We are glad to hear you did have a good day with our crew. But we are so sorry this occurred during your recent move. We will take your feedback and handle this accordingly. If you would like to discuss this further, please call our office at 615.595.5929.</div>
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<div>Hi Nancy,<br/>thank you for bringing this to our attention. We are glad to hear you did have a good day with our crew. But we are so sorry this occurred during your recent move. We will take your feedback and handle this accordingly. If you would like to discuss this further, please call our office at 615.595.5929.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Priscilla
They broke my washing machine and they are not making it right. I am extremely unhappy. The staff is rude and condescending. The offer is insulting. I had a working matched washer and dryer and now I don’t. Aren’t you insured???
Becky
The team that showed up was Austin, Nicolas, Evan, and Zachary. They worked hard unloading the truck, took care handling all items, and were very polite. A good experience. We will be sure to use them again, when needed. Thank you!
Response
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<div>Becky,<br/>So glad to hear your move crew was hard working, your items were moved safely, and that you will be using us again when needed!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Becky,<br/>So glad to hear your move crew was hard working, your items were moved safely, and that you will be using us again when needed!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Cody
Very disappointed with the Manager - David. Poor communication from him when the truck broke down for my move.
My movers on the other hand were exceptional! Greg and D did a great job helping us in our move. Very impressed. Two thumbs up!
My movers on the other hand were exceptional! Greg and D did a great job helping us in our move. Very impressed. Two thumbs up!
Response
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<div>Cody,<br/>So glad to hear about your how your move crew was exceptional. We do apologize about any communication errors, and take your feedback very serious. For any more concerns, please reach out to us at 615.595.5929 so we can resolve any issues.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Cody,<br/>So glad to hear about your how your move crew was exceptional. We do apologize about any communication errors, and take your feedback very serious. For any more concerns, please reach out to us at 615.595.5929 so we can resolve any issues.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Joe
Great experience! They were very timely with her work get a great quality job and had great attitudes
Response
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<div>Joe,<br/>So wonderful hearing about your great experience with TWO MEN AND A TRUCK®! Please let us know if you will need us again in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Joe,<br/>So wonderful hearing about your great experience with TWO MEN AND A TRUCK®! Please let us know if you will need us again in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Connie
Competitive and honest, great team - hustled and got it done!
Response
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<div>Connie,<br/>Thank you very much for appreciating your hardworking move team!</div>
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<div>Connie,<br/>Thank you very much for appreciating your hardworking move team!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Lori
We had three men come bc one was a trainee. They were amazing. So so nice, courteous, good senses of humor, hard working..willing to do whatever we asked. Even helped with a chair that wasn’t going on the truck. Made the whole experience so stress free. Not only will I recommend them again..we won’t use anybody else in future moves. Cannot thank you enough!!
Response
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<div>Lori,<br/>Thank you for choosing TWO MEN AND A TRUCK®. We strive to go above and beyond for every single customer, as we know moving can be very tough. We are so grateful for appreciative customers and their feedback!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Lori,<br/>Thank you for choosing TWO MEN AND A TRUCK®. We strive to go above and beyond for every single customer, as we know moving can be very tough. We are so grateful for appreciative customers and their feedback!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Tammy
The guys were very professional, they did a great job!
Response
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<div>Thank you Tammy! We appreciate this review very much!</div>
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<div>Thank you Tammy! We appreciate this review very much!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Vernon
Your team, both office and movers, were customer oriented and very professional. I will be gladly to recommend your services to my friends and I will use your services when’s the need arises. And, of coarse, the price was excellent.
Vern
Vern
Response
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<div>Vern,<br/>Thank you for this feedback. We like to think that each step of your move with TWO MEN AND A TRUCK® is simple, stress-free, and an professional experience !</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Vern,<br/>Thank you for this feedback. We like to think that each step of your move with TWO MEN AND A TRUCK® is simple, stress-free, and an professional experience !</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Christian
The only negative I had with my experience was the movers accidentally damaged a wall during the move. They handled getting the damage fixed so quickly and professionally, that the incident just became another positive!
