Reseñas

12/16/2019

Debbie

3 out of 5 stars
Two of the moving team - the older men, were exceptional. They worked diligently taking care to wrap furniture and get it moved. The other two were okay - more just like a job than a career to them. One spent more time talking than moving stuff ... at our cost. A few of the heavier items were left in the garage, and I had to get someone to help get them moved to where they were going. Outside patio tree was left on side of house instead of taken to patio area. Overall, furniture was well protected and moved. Retrospectively, I would only use two men rather than four ... instead of gaining efficiency, I feel as though we lost it and it cost us more in long run.
Response
Hi Debbie,
We are glad to hear that some of your move experience was exceptional and that your home and items were protected and cared for! We are the "Movers Who Care" and strive to make sure your experience is stress-free! We will definitely be taking your feedback to our operations team and someone will be reaching out to you to see if there is anything else we can do for you. Thank you Debbie.
12/16/2019

Karen

5 out of 5 stars
Everyone was very professional and pleasant to work with. That’s why I continue to use Two Men and a Truck. Thanks!
Response
Hi Karen,
We are so glad to hear that we are your chosen Professional Moving Company! Thanks for your support and we hope to hear from you again!
12/15/2019

Becca

5 out of 5 stars
Our experience with 2 Men and a Truck was fantastic! From the office staff to the guys on the truck, everyone was professional, helpful & friendly. They went above and beyond to make sure we received excellent service. Great group of people. Highly recommend!
Response
Hi Becca,
Thank you so much for choosing TWO MEN AND A TRUCK®, We are very happy to hear that you had an excellent move day and wish you the very best in your new home!
12/13/2019

Sherry

5 out of 5 stars
Courteous, helpful, and respectful of your property. Great team!
Response
Hi Sherry,
Thank you so much for rating TWO MEN AND A TRUCK 5 stars! It was our pleasure to help!
12/11/2019

Margaret

5 out of 5 stars
Movers were prompt, professional and went the extra mile to make sure everything was moved safely and efficiently! Thank you!
Response
Hi Margaret,
We are very happy to hear this and wish you the very best in your new home! Thanks for taking the time to review our services!
12/11/2019

Jen

5 out of 5 stars
Our entire end of end experience was awesome. They cleared out two very full storage units, and an apartment and unloaded to our new home. They were hard working, courteous and efficient. I would definitely use them again.
Response
Hi Jen,
We are very happy to hear that your whole move experience was awesome! We are glad you trusted us to help. We look forward to hearing from you again if ever needed.
12/06/2019

Scott

3 out of 5 stars
Kevin was awesome and extremely professional. Not one item was damaged. My only concern is clock management. My house was 1500 sf...2 bedrooms, living room, dining room. 2 bed sets, 3 couches, dining table, and patio furniture. I was quoted for around a 6 hour move..it took them 6 hours to load the items mentioned above. This move cost me twice what I budgeted. Obvious clock stretching going on here...not cool.
Response
Hi Scoot,
As the Movers Who Care, we strive to exceed our customers’ expectations and would be happy to discuss any concerns you may have. To speak with a team member directly, we encourage you to reach our office at 615.595.5929. Thank you.
12/05/2019

Keith

5 out of 5 stars
Team was hard-working and very professional.
In particular, we had a very heavy antique piano that was very challenging. They worked patiently with this and were very careful not to damage this delicate item.
Response
Hi Keith,
Thank you for taking the time to share your recent experience with us! We are so happy our team could help make your moving day less stressful and damage free! We hope to hear from you again!
12/05/2019

Kim

5 out of 5 stars
The gentlemen that moved me were great. It was the easiest and least stressful move I’ve done. None of the furniture was damaged and they had someone out to repair a scratch on my floor within days. This was done without me ever even making a phone call. I highly recommend 2 Men and a Truck!
12/04/2019

Frank

4 out of 5 stars
While there were some problems with my move, what I was most upset about was being told that the team was on the way when the office team knew the move team was delayed. I was waiting outside thinking that the team was on the way and would be there soon, when in fact they were held up and would not be making till 2hrs after the initial move. If they had just told me of the delay it would have been better than leading me on. Once this was straightened out everything went fine.
Response
HI Frank,
We’re very sorry to learn of your recent experience and the communications problems and can certainly understand your frustrations. We are happy to hear though you still had a good move experience and that your move team did their best to make up for this concern. We appreciate your feedback and we will share this with our team. Please call us at 615.595.5929 with any more concerns, Thank you!