Reseñas

08/21/2018

Kate

5 out of 5 stars
The men who did the moving were courteous, friendly, and professional. I’m not sure how to spell their names but I think their names were Rico and Robert. Thank you! They took all the stress away from moving day for me.
Response
<div class="bv-review-response-container">
<div>Kate we could not be happier to hear that we took away all of your stress and worries for the day! Thank you for letting us do all your heavy lifting for you and leaving it up to the professionals!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
08/20/2018

Laura

5 out of 5 stars
My movers were on time, professional and had great attitudes. They took great care wrapping my furniture. The scheduling process was also super easy. Very pleased with my experience!
Response
<div class="bv-review-response-container">
<div>Laura, thank you for choosing TWO MEN AND A TRUCK&reg;. We really are the &quot;Movers who Care&quot; and strive to make all moves damage free and stress free!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
08/20/2018

Tonya

2 out of 5 stars
Came as a referral from Realestate Office. I would not recommend due to Office stay not conveying pertinent info to the movers. Such as size and weight of furniture. Their boss ran off my driveway and never apologized for damage. He had to call a wrecker to get him out. He didn’t want to help the 3 guys moving me while he waited on the wrecker, even after they asked, he said he need to go over paperwork. I’m sorry, but that shows no appreciation for what the other employees do. He should be back on a truck loading so he can appreciate their job and want to help. They call 2 other mangers to ge help and No one else came, they told them they needed help unloading. I had to get 7 friends to the new house to carry furniture in after they of loaded. I was told a mngr would contact me today. Not
08/20/2018

Joshua

2 out of 5 stars
My overall experience was terrible. Everything was fine until moving day. The arrival time was late by 3.5 hours, then only 1/4 of our belongings were moved. They had to make 3 trips to get all my things after quoting me a total move of 4-6 hours. I paid for 10 hours. The movers began putting things in the garage and asking me if I could put them where they go to save them time. Now my garage and hallways are full of stuff I have to put in the attic. Overall a bad experience, and I don’t foresee ever using Two Men and a Truck again.
Response
<div class="bv-review-response-container">
<div>Joshua, thank you for bringing this to our attention. We are so sorry for your frustration and would love to talk to with you about your move and evaluate what could have happened to make your quote higher than expected. Please give us a call at 615.595.5929 so we can go over your bill and discuss in more detail. Thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
08/19/2018

Brinton

2 out of 5 stars
They did not bring a big enough truck for a 4 bedroom 3 bath. It didnt get all of the furniture in the truck. We had to borrow trailers to finish the job. We had to be all out by 6 that day. We where not all out so they will not let us get all of the remaining Intems out of the house. We have lost part of our belongings.
08/19/2018

Holly

5 out of 5 stars
Both movers, Don and Jaylen were amazing! They were dressed very professionally .. they were funny, personable, prompt, efficient - and, willing to go above and beyond! They laughed and made the most of their time, all while getting the job done in less than 1/2 the time that was originally quoted to me.
08/19/2018

Theresa

5 out of 5 stars
Moving is never easy; there is always something that goes wrong. Mine was the best move I’ve ever had. My team (Joseph, Jonathan, Robert, Quavez, Tsderiiel, and Ezekiel) were efficient, courteous, respectful, knowledgeable and friendly. There are many “moving” parts to relocating to a new home. The actual physical move from old house to new house was an smooth process thanks to this team.
Response
<div class="bv-review-response-container">
<div>Theresa, we are ecstatic to hear that your best move ever was with TWO MEN AND A TRUCK&reg;. Moving is stressful experience but we are so happy to hear that we could turn into a positive experience for you. We hope to hear from you again if ever needed!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
08/19/2018

Clemencia

5 out of 5 stars
Movers knew their job and were careful to handle the furniture, and were very nice.

C Donovan
Response
<div class="bv-review-response-container">
<div>Clemencia, thank you for this review! All our move crews are professionally trained which means they know how to handle your items with the most care and safety. Thank you for choosing TWO MEN AND A TRUCK&reg;!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
08/17/2018

Shirley

2 out of 5 stars
My move was done in a timely manner. However they damaged the stairs, the wall and a leather sectional that was in the house but not moved by them. There are cameras in the home so there is no question as to how the damage happened. They sent someone to repair the wall but they refused to paint it because we have no paint that matches. It would be easy enough for them to match the paint and complete the repair but they refuse. We wouldn’t need the paint if they hadn’t damaged the wall so I feel they should put things back the way they were before they came in to move 1room of furniture to storage and bring back a few pieces of furniture from storage. I am very disappointed with management and the way they handled the situation.
Response
<div class="bv-review-response-container">
<div>I am out of the office, and will be following up with emails on Monday morning. If it is an emergency please reach out to 615.595.5929.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
08/16/2018

Dianne

2 out of 5 stars
My husband and I showed the movers our belongings to be moved when they arrived, however quite a few items were left behind. They were aware of this and just said they couldn’t get it all in their truck. This all turned into a nightmare for me and my husband who is 82 years old. The office staff was surprised when I told them this the next day and arranged for the items to be delivered. The movers did drop off a piece of furniture to my sister in law on the way to our home and I appreciate that. This should not have been a difficult move, there were no big items, no appliances or pianos
Response
<div class="bv-review-response-container">
<div>Dianne,<br/>We apologize about the inconveniences on your move, and promise this is not the norm at TWO MEN AND A TRUCK&reg;. We strive to always provide the best customer service and will always try to fix our mistakes. Please let us know if there is anything else we can do for you .</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->