Reseñas
Chad
Excellent experience! While I do have a small bit of damage to 2 items, overall the moving team was outstanding - timely, kind, respectful, clean, compassionate, etc. The office staff was top notch as well. I will definitely recommend you guys. Chad
Response
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<div>Chad,<br/>So glad to hear you had a excellent experience with us at TWO MEN AND A TRUCK®. We’re very sorry to hear about the items that were damaged during your recent move. In looking through our records it appears you have been in touch with our office and together, we have come up with a solution. If you still have concerns, please call us at 615.595.5929</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Chad,<br/>So glad to hear you had a excellent experience with us at TWO MEN AND A TRUCK®. We’re very sorry to hear about the items that were damaged during your recent move. In looking through our records it appears you have been in touch with our office and together, we have come up with a solution. If you still have concerns, please call us at 615.595.5929</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Scott
Niambi in the office was great throughout the entire moving process and Austin and Chris were fantastic during the move itself. I would definitely be happy to use them all again anytime!
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<div>Scott,<br/>We look forward to hearing from you again in the future! We strive to make sure each step your move is stress-free and positive!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Scott,<br/>We look forward to hearing from you again in the future! We strive to make sure each step your move is stress-free and positive!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Mindy
You guys are always so kind and respectful. We look forward to them coming to help every year. Without you all helping our event, it just wouldn't happen! Thank you for your kindness and generosity as a company. I refer you to all my real estate clients!
Response
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<div>Mindy,<br/>Thank you for this review. If we can ever help you with your clients in the future, don't hesitate to reach out. We appreciate your support and for choosing TWO MEN AND A TRUCK®</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Mindy,<br/>Thank you for this review. If we can ever help you with your clients in the future, don't hesitate to reach out. We appreciate your support and for choosing TWO MEN AND A TRUCK®</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Ana
The movers were great. They got the job done and there wasn't any issues
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<div>Thank you Ana! We love hearing you had zero issues during your move.</div>
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<div>Thank you Ana! We love hearing you had zero issues during your move.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Nancy
The first day was amazing with 6 men and all energy. The second day was not as smooth. They were to box up remaining items, but never labeled a single box. Now I have about 20 unmarked boxes which I have no idea what is what. It would have been simple to mark "office" on box. Also, they didn't take my TVs. After taking them down, they just left them. But for defense of them, I had been taken between day 1 and 2 to the CCU at the hospital and they had less supervision.
Response
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<div>Hi Nancy,<br/>thank you for bringing this to our attention. We are glad to hear you did have a good day with our crew. But we are so sorry this occurred during your recent move. We will take your feedback and handle this accordingly. If you would like to discuss this further, please call our office at 615.595.5929.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Nancy,<br/>thank you for bringing this to our attention. We are glad to hear you did have a good day with our crew. But we are so sorry this occurred during your recent move. We will take your feedback and handle this accordingly. If you would like to discuss this further, please call our office at 615.595.5929.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Priscilla
They broke my washing machine and they are not making it right. I am extremely unhappy. The staff is rude and condescending. The offer is insulting. I had a working matched washer and dryer and now I don’t. Aren’t you insured???
Becky
The team that showed up was Austin, Nicolas, Evan, and Zachary. They worked hard unloading the truck, took care handling all items, and were very polite. A good experience. We will be sure to use them again, when needed. Thank you!
Response
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<div>Becky,<br/>So glad to hear your move crew was hard working, your items were moved safely, and that you will be using us again when needed!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Becky,<br/>So glad to hear your move crew was hard working, your items were moved safely, and that you will be using us again when needed!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Cody
Very disappointed with the Manager - David. Poor communication from him when the truck broke down for my move.
My movers on the other hand were exceptional! Greg and D did a great job helping us in our move. Very impressed. Two thumbs up!
My movers on the other hand were exceptional! Greg and D did a great job helping us in our move. Very impressed. Two thumbs up!
Response
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<div>Cody,<br/>So glad to hear about your how your move crew was exceptional. We do apologize about any communication errors, and take your feedback very serious. For any more concerns, please reach out to us at 615.595.5929 so we can resolve any issues.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Cody,<br/>So glad to hear about your how your move crew was exceptional. We do apologize about any communication errors, and take your feedback very serious. For any more concerns, please reach out to us at 615.595.5929 so we can resolve any issues.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Joe
Great experience! They were very timely with her work get a great quality job and had great attitudes
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<div>Joe,<br/>So wonderful hearing about your great experience with TWO MEN AND A TRUCK®! Please let us know if you will need us again in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Joe,<br/>So wonderful hearing about your great experience with TWO MEN AND A TRUCK®! Please let us know if you will need us again in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Connie
Competitive and honest, great team - hustled and got it done!
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<div>Connie,<br/>Thank you very much for appreciating your hardworking move team!</div>
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<div>Connie,<br/>Thank you very much for appreciating your hardworking move team!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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