Reseñas
Sheree
initial project was discussed with an estimated time of 4-5 hours. Move was scheduled between 1-4pm. Loading took longer than expected and truck was not at new residence until 7:30. I didn't want to be up until midnight so asked if they could finish in AM. They said not without a storage charge. Long story short. They did come back in AM but the cost seemed high. Once I explained to the GM he apologized and offered me a discount which means they do care about their reputation and will work with their customers. Thank you
Response
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<div>We strive every day to make our customers experience a positive one, but sometimes there are things out of anyone's control that delay or slows down the crew. We understand that and do everything possible to maintain a positive relationship with our customers. We are happy you were ultimately satisfied with our service. Thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We strive every day to make our customers experience a positive one, but sometimes there are things out of anyone's control that delay or slows down the crew. We understand that and do everything possible to maintain a positive relationship with our customers. We are happy you were ultimately satisfied with our service. Thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Mike
Robert, John and Simoneat were gteat. Very helpful, hardworking and great people overall.
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<div>That is great! Thanks for the review!</div>
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<div>That is great! Thanks for the review!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Todd
I can't say enough good thing about the experience. The two movers were great, very professional and didn't waste any time. There was no milking of the clock which is often a big concern with hiring movers. They were respectful and careful with my items and treated them as if they were their own. I'm glad I chose Two Men and a Truck and will recommend the company to anyone I know in need to movers. I'll definitely use your services in the future. And again the two movers Rico and Anthony were great, I couldn't be happier with the job they did.
Response
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<div>We cannot be happier that our service exceeded your expectations for movers. We do everything possible to make sure every move is smooth and efficient, and it is great to know we succeeded that on yours! When the time comes to move again, please let us continue to impress!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We cannot be happier that our service exceeded your expectations for movers. We do everything possible to make sure every move is smooth and efficient, and it is great to know we succeeded that on yours! When the time comes to move again, please let us continue to impress!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Peggy
We have used Two Men and a Truck several times for our office moves and a couple of us in the office have used them for home moves. They are dependable, caring individuals whom we trust to be there when we need them and do what we need them to do in the most timely and efficient manner. We highly recommend them and will use them ourselves in the future.
Response
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<div>Thank you Peggy, we are so happy you continue to find our service above the rest, and if we can help moving forward, please let me know!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you Peggy, we are so happy you continue to find our service above the rest, and if we can help moving forward, please let me know!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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April
The movers showed up ready to go. I explained and pointed out each room and items that would be moved, and they checked with me throughout the move to be sure they werw still getting the right pieces. When we were loaded they unloaded us into a storage unit, and packed it floor to ceiling, front to back. It was like playing Tetris. I donandacirc;??t know how they manages to get it all to fit, and leave us some room for more boxes. We went over budget that day, but the entire two day pack/move still came in under budget over all. I wasnandacirc;??t happy with the office being so thorough over the phone, and the packers being sent unprepared, but itherwise, excellent. And they had an opening for us on our dates with 5 days notice. I canandacirc;??t say enough good things!
Response
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<div>Thank you April for the time to review the service you received from TWO MEN AND A TRUCK. We hate to know that we had an oversight between the phone call setting up the service, and the actual execution, but we are glad to know that overall we managed to meet your expectation, and that we left with a satisfied customer. If you need anything in the future, please let us know!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you April for the time to review the service you received from TWO MEN AND A TRUCK. We hate to know that we had an oversight between the phone call setting up the service, and the actual execution, but we are glad to know that overall we managed to meet your expectation, and that we left with a satisfied customer. If you need anything in the future, please let us know!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Erwin
The adminsitrative team was awesome. hey made sure they had all the information from me before the start of the move and followed up wih me during the move. The two men helping me with my move (John and Galen, I believe) were very courtous and very professional. They took every step needed to assure that there was no damage to my property and my furniture. There were times when I was away from them but could hear their conversation. The banter between them was very funny. They were like Abbot and Costello, Martin and Lewis, Chris Rock and Jackie Chan, C-3PO and R2D2. I enjoyed their company during a long day of moving. I will be sure to use your company again.
Response
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<div>One of our core values is "Be Yourself and Have Fun" and it appears we definitely succeeded with that on your move. Moving is a very demanding job, and so a little levity can truly go a long way. Thank you for noticing, and we cannot be happier that we left you with an excellent service and a few laughs!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>One of our core values is "Be Yourself and Have Fun" and it appears we definitely succeeded with that on your move. Moving is a very demanding job, and so a little levity can truly go a long way. Thank you for noticing, and we cannot be happier that we left you with an excellent service and a few laughs!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Trent
My team included Ameshia and Shane-these two hustled around and overcame challenges very quickly! They were super friendly and took great care in making sure everything was done safely while ensuring my home and furniture remained as they found it. Their customer service is the kind that other companies should strive for. Shane was exceptionally professional and courteous. This is the type of young man that would make a great manager and promoter of the company. He cares about what he does and takes pride in it. All, while being friendly, courteous and professional. These are qualities that are becoming rare in the younger generations these days sad to say. A+
Response
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<div>Trent, that is one of the most resounding reviews of our service that we have ever gotten, and we made sure to let the crew know how well they shined on your move. We cannot be happier that you found our service to be top notch--as that is our goal every day. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Trent, that is one of the most resounding reviews of our service that we have ever gotten, and we made sure to let the crew know how well they shined on your move. We cannot be happier that you found our service to be top notch--as that is our goal every day. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Douglas
The guys were great. They were respectful of our possessions and packed them well. They were courteous and very professional.
Response
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<div>We strive every day to make sure the possessions of our customers are handled with the best of care, so thank you for noticing and for the review of our service!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We strive every day to make sure the possessions of our customers are handled with the best of care, so thank you for noticing and for the review of our service!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Lauri
Sarah from the office was incredibly helpful and courteous. Kurt and Galan weandacirc;??re absolutely perfect gentlemen that treated my furniture with h respect and care. They jumped right in without hesitation and had my one bedroom one bath apartment moved in less than three hours. I highly recommend this company and hope youandacirc;??re lucky enough to get Kurt and Galan.
Lisa
The 2 guys were great with our goods. Were careful the whole time. Would definitely recommend them again.
Response
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<div>That is awesome! Thank you for the review of our service!</div>
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<div>That is awesome! Thank you for the review of our service!</div>
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