Reseñas
Lou
The two men were easy going, amiable and courteous. Their manner added to the ease of the move. They were concerned about a damaged piece on the piano, but I assured them that I was aware of the damage previous to the move. The piano was the only item being moved so there isn't much more to say other than "Thank You".
Robert
The team that moved me was very professional and outstanding
Todd
Overall I am satisfied with your a service. I believe everyone was professional and worked very hard to meet my moving needs. My only concern is that there was some minor property damage in the move.
Nancy
Overall, the move was acceptable. We had nobody else in the house besides your employees and found that a bag of jewelry and coins came up missing. A police report was filed with Richland County Sheriff's department. Although we can't accuse anyone, we highly suspect that the bag was taken by one of your employees while they were delivering furniture on Friday, June 29th.
For that reason, we would not use Two Men and a Truck again.
For that reason, we would not use Two Men and a Truck again.
Carol
The two men that arrived were extremely nice and very hardworking. They moved the house furniture very efficiently. I would gladly use again.
Susan
My move was quoted at 10 hours with 2 men. This move ended up taking 17.5 hours and 2 days! Unacceptable!! One supervisor dropped by 1 hour into the job. When I called and asked for a 3rd person 1 hour later, I was told no one was available. No supervisor ever returned to the job to see what was taking so long or to offer any assistance. Finally, 7 hours later 3 other men showed up to help. These movers were tasked to move furniture only. It should not have taken so long and cost so much money. I’m very disappointed and will never recommend this company to anyone.
Response
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<div>Please accept our apologies for the inaccuracy of your original estimate! We try to gather as much information as possible to make sure that we provide appropriate resources for all moves, and we deeply regret that this information was not relayed to us prior to your move day. In the future, we'd love to have the opportunity to perform a proper on-site estimate to ensure that the situation we arrive to is just what we expect and help keep the estimate and the moving schedule on track. We understand that you have been in contact with the office for resolution, but please don't hesitate to reach out if there is anything we can do for you. Thank you for your feedback!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Please accept our apologies for the inaccuracy of your original estimate! We try to gather as much information as possible to make sure that we provide appropriate resources for all moves, and we deeply regret that this information was not relayed to us prior to your move day. In the future, we'd love to have the opportunity to perform a proper on-site estimate to ensure that the situation we arrive to is just what we expect and help keep the estimate and the moving schedule on track. We understand that you have been in contact with the office for resolution, but please don't hesitate to reach out if there is anything we can do for you. Thank you for your feedback!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jennie
Breon and Jimmy were phenomenal. They were efficient, friendly, and were happy to accommodate the extra stops our move required!
Beverly
Movers arrived when expected, took care in wrapping furniture to ensure no damage; however my head board was damaged, and the movers either did not notice or did not mention. It is in a very visible place, so I was slightly concerned, but they did MUCH better than I would have. So no complaints, movers were nice, Cue worked hard, while the over gentlemen(sorry, cant remember his name at the moment), lost steam after about 45 min. Understandable, since he was a very LARGE fellow, but both were very polite and I would/will be using you all again in the near future.
Eddie
This was the first portion of our move; we will be using you again once our house sells. We were very pleased with the service. Earl and Jimmie did a wonderful job during the hottest time of the year. They were very careful with our belongings and took care in watching corners, etc. when bringing furniture in. They had a full day just with us and kept a great attitude the entire time. Hope they are available when we make the second portion of our move. Kudos to Earl and Jimmie for a wonderful job!
Jeffrey
The office staff was very accessible, knowledgeable, and precise. The crew was professional, hardworking, and accommodating. The crew worked till the truck was loaded and then until the truck was unloaded, greatly appreciate the professionalism and dedication to making the move as smooth as possible.
