Reseñas
Sean
The guys were professional,personable and efficient.
Response
We are beyond excited to hear that your team was professional, efficient and personable. What a great way to describe your crew. We will be sure to pass this along to them. Thank you for going with TWO MEN A TRUCK for your moving storage needs.
Amanda
Carlos and his partner did a great job throughout the entire move. They were very informative and professional and kept us informed of everything throughout the day. It was a very hot day for a move, but you’d never know it! They were fantastic.
Response
Thank you, Amanda, for recognizing Carlos and his team. We are happy to hear that they were informative and professional. We will be sure to tell them that they were fantastic! Thank you again for making TWO MEN AND A TRUCK your moving team!
BRITTANY
Shawn and the other two guys were so friendly and thorough! They worked so hard to make sure we were happy and went above and beyond for an all around great customer experience!
Response
Thank you, Brittany, for your review. It is always great to hear that the team was friendly and thorough. They take great pride in making sure the moving experience is a good one for you and yours. We will share this with Shawn and his team! Thank you again for selecting TWO MEN AND A TRUCK for your moving and storage needs.
Artemy
The two movers that helped us were superb. They dealt with a parking issue with grace, humor, and flexibility, were quick and professional in handling the materials, and just generally made the move a painless experience. We could not imagine a better moving team.
Response
Thank you for your review, Artemy. It is so nice hearing words like grace, humor and flexibility when it comes to our crew members. We are so happy your experience was quick and painless. We will be sure to share this with your moving experts! They will love hearing your inspirational words! Thank you again for choosing TWO MEN AND A TRUCK for your moving and storage needs.
TRUDY
I contacted Two Men and. Truck to haul away an old upright piano from our basement. Based on the internet advertising and the office person this was something your company could handle. Unfortunately the piano was too heavy to move. My complaint is that the movers sent appeared to have no experience with moving a heavy item. I highly recommend someone come to look at the job in advance.
Response
Trudy, please accept our apologies for the inconvenience this caused you. We will be sure to make the manager aware of this issue. We take great pride in moving your items, so I am very sorry this happened. We will do our best to rectify this situation and be more careful going forward. Thank you for your review. We appreciate any opportunity to grow and get better from a moving experience.
Gary
The movers wrapped a couch and then damaged the wall trying to move it. The movers then said it the couch could not be moved out the door. We prevailed on the movers to unwrap the couch so the negative space can be used to turn the couch over the counter and out the door. The landlord billed $505.93 for damages to the wall.
Response
Gary, we are so sorry to hear that there was an issue moving your sofa correctly. We will be sure to reach out to the manager of your location so that this issue can be addressed. Thank you for bringing this to our attention. We take great pride in keeping our customers happy and satisfied. Once again, please accept our apologies, we will work to get this resolved.
Courtney
Kelly, Jonathan, and Timothy were great! They finished everything much faster than my estimate and somehow maneuvered the truck down the narrowest South Philly street.
Response
Thank you for your review, Courtney. We love hearing that Kelly, Jonathan and Timothy were great! Those South Philly streets are crazy narrow. So glad the team was able to take care of your moving needs. We appreciate your business. Thank you for choosing TWO MEN AND A TRUCK.
Claudia
The movers were very polite and professional. Went out of their way to keep my time, etc
Response
Thank you, Claudia, for choosing TWO MEN AND A TRUCK for your moving and storage needs. We enjoy hearing that your team was polite and professional. We will be sure to share this with your crew.
Sam
Both the office staff and movers were, professional, punctual, and had personalities that helped make moving fun.
Response
Thank you, Sam, for your review. It always makes us happy to hear that the staff and movers were professional and punctual. It is just icing on the cake that they had fun personalities. Thank you for selecting TWO MEN AND A TRUCK for your moving and storage needs.
chris
Team was very professional. We had a very hot day. The move turned out to be twice as long. They were polite, asked questions when needed, made suggestions on how best to move/place stuff, and took the initiative to protect delicate items when encountered. They responded immediately to any clarification/further direction given. Modifications to the contract were explained.
Response
Thank you for your review, Chris. We are glad to hear that all went well with your recent move. It is so nice hearing that the crew was professional and asked questions about how to best move and place your items. We will be sure to share this review with your crew. It will make their day! Thank you for selecting TWO MEN AND A TRUCK for your moving and storage needs.
