Reseñas
Regina
Movers were great but we got overcharged $305 and when we contacted the office today they said the would research and back but didn’t. We agreed to $645 plus we had a $100 deposit but then they went back and charged us $305 later so that’s totally unauthorized and will be disputed if not refunded and contacted my phone to notify us. I would think then office would have made this a priority.
Response
Hi, Regina -
Thank you for bringing this to our attention, and we apologize for the confusion regarding the charges. After reviewing the situation, we want to let you know that the additional $305 charge was promptly refunded two days after the transaction was processed. We're glad to hear you were happy with our movers, and we appreciate your patience as we worked through this issue.
Thank you for bringing this to our attention, and we apologize for the confusion regarding the charges. After reviewing the situation, we want to let you know that the additional $305 charge was promptly refunded two days after the transaction was processed. We're glad to hear you were happy with our movers, and we appreciate your patience as we worked through this issue.
Kristen
Karen who set me up, was friendly and very informative about what to expect. Harley and Christian were BEYOND awesome. They were fast and friendly and very courteous. They took good care of my items. If I ever move again, this would be the team I would request!
Response
Hi, Kristen -
Thank you so much for your kind words! We're thrilled to hear that Karen provided you with a great setup experience and that Harley and Kristian went above and beyond during your move. It's wonderful to know they took such great care of your items and made the process smooth. We would be honored to assist you again in the future—feel free to request your dream team anytime! Wishing you best in your new home!
Thank you so much for your kind words! We're thrilled to hear that Karen provided you with a great setup experience and that Harley and Kristian went above and beyond during your move. It's wonderful to know they took such great care of your items and made the process smooth. We would be honored to assist you again in the future—feel free to request your dream team anytime! Wishing you best in your new home!
Debbie
I am used Two Men And A Truck for years in many cities. But this time I received a receipt showing that $550 was received in cash from my sister and signed by one of the employees and they would not honor it. Also the $550 was taken out of my account without even asking, I don’t like their procedures. They charge $180 an hour!!! REALLY !!!!
Response
Debbie,
We've have confirmation from your sister that no cash payment was made and that we should proceed with charging the card on file.
We've have confirmation from your sister that no cash payment was made and that we should proceed with charging the card on file.
Kim
Charles and Eric were great! Super nice and really quick!
10 out of 10 service!!!
10 out of 10 service!!!
Response
Hi, Kim -
Thank you so much for the awesome feedback! We're thrilled to hear Charles and Eric provided such fantastic service. We'll be sure to share your kind words with them! Thank you for choosing us!
Thank you so much for the awesome feedback! We're thrilled to hear Charles and Eric provided such fantastic service. We'll be sure to share your kind words with them! Thank you for choosing us!
Marla
Everyone was amazing! Super communicative and professional. Thank you!
Response
Hi, Marla -
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team. Communication and professionalism are our top priorities, so it’s wonderful to know we hit the mark.
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team. Communication and professionalism are our top priorities, so it’s wonderful to know we hit the mark.
Dorian
Both gentlemen did an awesome job and made sure nothing got damaged. They were also very friendly and seemed to enjoy their job. I would recommend the same two guys in the future.
Response
Hi, Dorian -
Thank you so much for your kind words! We're thrilled to hear that our team provided such a positive experience and took great care with your belongings. It's wonderful to know they were friendly and enthusiastic about their work. We’ll be sure to pass along your recommendation for future moves. Thanks again for choosing Two Men And A Truck!
Thank you so much for your kind words! We're thrilled to hear that our team provided such a positive experience and took great care with your belongings. It's wonderful to know they were friendly and enthusiastic about their work. We’ll be sure to pass along your recommendation for future moves. Thanks again for choosing Two Men And A Truck!
Gary
Your team arrived on time, worked quickly and carefully, and were pleasant to work with. Thanks!
Response
Hi, Gary -
Thank you for your wonderful feedback! We're glad to hear our team arrived on time, worked efficiently, and made the process pleasant for you. We truly appreciate your trust in Two Men And A Truck! Wishing you the best in your new home!
Thank you for your wonderful feedback! We're glad to hear our team arrived on time, worked efficiently, and made the process pleasant for you. We truly appreciate your trust in Two Men And A Truck! Wishing you the best in your new home!
Michael
The moving team was nice and incredibly professional.
Response
Hi, Michael -
We are so happy to hear this! Thank you again for choosing to book with us! Wishing you the best in your new home!
We are so happy to hear this! Thank you again for choosing to book with us! Wishing you the best in your new home!
Meredith
The guys were so so respectful and helpful! They really took all of the stress out of the move for me, and got everything loaded into my storage unit. They were very careful with everything and worked quickly! They had great attitudes as well!! I will use this company to move again
Response
Hi, Meredith -
Thank you so much for your kind words! We're thrilled to hear that our team helped make your move stress-free and handled everything with care and efficiency. We pride ourselves on having respectful, hardworking movers who bring great attitudes to every job. We look forward to assisting you with your next move! Thank you again for choosing Two Men And A Truck!
Thank you so much for your kind words! We're thrilled to hear that our team helped make your move stress-free and handled everything with care and efficiency. We pride ourselves on having respectful, hardworking movers who bring great attitudes to every job. We look forward to assisting you with your next move! Thank you again for choosing Two Men And A Truck!
Tara
Great job! Appreciate the guys!
Response
Hi, Tara -
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team. We’ll be sure to pass along your appreciation to the crew.
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team. We’ll be sure to pass along your appreciation to the crew.
