Reseñas

04/24/2018

Mike

5 out of 5 stars
William and Jarod were totally professional and clearly cared about us and our move. Two big cheers for them!
Response
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<div>We love to hear great feedback from our customers! Cheers to William and Jarod and cheers to your new adventure! Thank you for trusting us with your recent move!</div>
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04/24/2018

Ann

5 out of 5 stars
The team who moved me, led by Isiah, was on time, polite, friendly, professional, thorough and organized.
I can’t say enough good things about them!
Response
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<div>Smooth moves is the name of our game! Thanks for trusting us with your recent move, Ann!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/23/2018

Gary

5 out of 5 stars
Showed up on time and didn’t waste any time getting busy with moving. Very impressed with ability to remove refrigerator doors and reinstall . Hooked up ice maker without being asked.
Response
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<div>Hi Gary! Thanks for the great feedback! We love to hear stories of how our employees went above and beyond! Thanks for trusting us with your recent move!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/23/2018

Angie

5 out of 5 stars
From beginning to end my experience was smooth and amazing. The guys had to haul our stuff up three floors, I immediately felt sorry that i was putting them thru that and apologized. But they were so kind and assured me they were happy to help and they took great care of all my belongings and handled it with such stress-free worry for me! Tyler & George were very professional and kind, even asking if they could use my bathroom. I was impressed by their respect and consideration & their VERY HARD WORK!! Even when they arrived they checked the ground to ensure they wouldn't tear up my yard parking their truck there. Great service, great people and a great company. I'll never move again, I'll always use your services, worth every penny I paid!
Response
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<div>Hi Angie! We are thrilled to receive such great feedback! We will certainly share your review with Tyler and George! Thank you for trusting us with your recent move!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/23/2018

Brooke

5 out of 5 stars
The office staff and moving guys had a great attitude and were both very friendly and careful with all of my belongings. They completed the job in a timely fashion and were even done in under the estimate time. I'm definitely using them next time I move, too.
Response
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<div>Hi Brooke! Thank you for the wonderful feedback! We work hard to provide a great customer experience! We love the opportunity to share with our staff what a wonderful job they did! Cheers to your new adventure!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/22/2018

Mariko

5 out of 5 stars
I am very happy with the service and the two guys who took care of the move. They were quick, careful to move everything. I found 3 scrapes on my floor afterward but I can fix them. It's not a white glove service but very budget friendly and over all satisfaction was A+++. I'd give 4.85 stars out of 5.
04/22/2018

Becca

5 out of 5 stars
Awesome experience!! Will use again! The guys were super friendly and worked quickly and efficiently. Great job!
Response
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<div>Hi Becca,<br/>We are glad to hear that we exceeded your expectations! Thank you for trusting us with your recent move!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/22/2018

Judith

5 out of 5 stars
These three men were very professional. Their customer service was outstanding. They never stopped working until everything was loaded and delivered. Very impressive.
Response
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<div>Hi Judith!<br/>Thank you for trusting us with your recent move! Our guys work hard to provide exceptional service! We are so happy to hear they made this an easy transition! Cheers to your new adventure!</div>
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04/19/2018

Adam

5 out of 5 stars
Team was great. Professional and courteous. I do feel like the price was a bit high.
Response
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<div>Hi Adam! Thanks for the feedback. We know quality is important to our customers and we are glad we delivered! We hope to see you again soon! Cheers to your new adventure!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/19/2018

Samantha

1 out of 5 stars
The movers didn’t get the communication from office that I needed some things packed still,acted like they didn’t want to pack . They asked which things go in storage,didn’t listen to my answer twice and did what they wanted. When most boxes had top still opened they didn’t close it and gripes about it. Things I told them to load or pack they would make an excuse why they didn’t want to take time to get my things which now I have to hire different movers that are happy to take what I want. The movers also argued with me multiple times about why I want my 2yr old to stay with me. Dennis made fun of my responses to his questions behind my back but loud. Basically just want to grab and go, put this in one area have an attitude and leave. Then the company defended this behavior! Worst ever!
Response
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<div>Ms. Towne, we certainly apologize for any confusion that may have occurred. You originally were scheduled to move with us on the 13th and you were not ready to move, so you rescheduled to the 16th with us. You did purchase boxes from us on the 13th so that you could pack over the weekend and be ready by Monday the 16th. Unfortunately, the confusion on our end came when on Monday, you were still not packed and ready to move. We did go over our packing services with you, however, you insisted that you would do the packing. We are happy that once we got to move your items, we took great care of them and worked hard to get you moved. We hope you enjoy the new adventure!</div>
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