Reseñas
Vicki
Our moving team was great! We had no problem with them at all. But we are missing 2 grates off our gas stove. I have called twice & both times that they would get someone from operations to call me. I still have not received a call. We need our grates or we will order new ones & expect to be reimbursed! A response would be nice
Response
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<div>Vicki, I am sorry to hear about your missing grates. We would like to get this resolved, so Victoria has reached out to you. We are glad everything else went great! Thank you for the review.</div>
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<div>Vicki, I am sorry to hear about your missing grates. We would like to get this resolved, so Victoria has reached out to you. We are glad everything else went great! Thank you for the review.</div>
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Sara
I was quoted an approximate 2 1/2 hour job.
I'm willing to add on an additional 2 hours because of elevator and a drop off a bed frame at another location.
It took 8 1/2 hours for a one bedroom plus breakfront and 2 Wardrobe boxes & 3 large pictures.
Previously, you moved my mom (into the same place she moved out of). It was a 3 bedroom, tons of furniture, boxes, pictures, clothes, dropped off a washer & dryer at my house -- in 5 1/2 hours.
Same elevator at my moms's.
I have 3 chairs and a few more boxes to move from my Mother's -- I will use someone else.
I'm willing to add on an additional 2 hours because of elevator and a drop off a bed frame at another location.
It took 8 1/2 hours for a one bedroom plus breakfront and 2 Wardrobe boxes & 3 large pictures.
Previously, you moved my mom (into the same place she moved out of). It was a 3 bedroom, tons of furniture, boxes, pictures, clothes, dropped off a washer & dryer at my house -- in 5 1/2 hours.
Same elevator at my moms's.
I have 3 chairs and a few more boxes to move from my Mother's -- I will use someone else.
Response
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<div>Sara, we are so sorry to hear about your experience. We work hard to provide excellent customer service, but it seems we missed the mark on your move. We are having a hard time locating your account to verify you moved with us. If you would like to discuss further, please contact us at 918-234-2636.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Sara, we are so sorry to hear about your experience. We work hard to provide excellent customer service, but it seems we missed the mark on your move. We are having a hard time locating your account to verify you moved with us. If you would like to discuss further, please contact us at 918-234-2636.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Gary
I had to leave things behind due to the truck not being large enough. I had to leave numerous framed pictures behind because I was told they were’nt given enough blankets to accomplish wrapping everything up.
Response
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<div>Gary, we try hard to gather accurate information during the pre-move estimate to ensure we have all the packing supplies and plenty of room on the truck. I am sorry to hear that there were additional items needed for your move. Thank you for the review. Please give us a call if you'd like to discuss this further. 918-234-2636</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Gary, we try hard to gather accurate information during the pre-move estimate to ensure we have all the packing supplies and plenty of room on the truck. I am sorry to hear that there were additional items needed for your move. Thank you for the review. Please give us a call if you'd like to discuss this further. 918-234-2636</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Carolyn
We would have been happier if the guys would have listen as how to move our gun safe. It took them 2.5 hours longer because of the non-cooperation or proper equipment per the movers. Not to mention the fact that they turned the whole 627 lbs safe completely upside down and dropped all the selves and broke the light that was in it. Because of that it cost way more then it should have. We will not be recommending your services.
Aaron
The movers were pretty awesome, very respectful of me, my furniture, and the time. The only complaint I have is when “quality control” came out during the move, they took up at least 15 minutes of time that could have been spent moving. I didn’t see that time accounted for in the final calculations.
Response
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<div>Aaron, we are glad to hear that your move went well! Usually a quality control team member does not disrupt the moving process, but we would like to offer you a discount for the 15 minutes if you would give us a call at 918-234-2636. Thank you for using TWO MEN AND A TRUCK and for the review!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Aaron, we are glad to hear that your move went well! Usually a quality control team member does not disrupt the moving process, but we would like to offer you a discount for the 15 minutes if you would give us a call at 918-234-2636. Thank you for using TWO MEN AND A TRUCK and for the review!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Paige
They were so quick and had a great attitude the entire time. I would definitely use them again.
Response
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<div>Thank you Paige! We are happy to hear you were satisfied with the service you received. Thank you for the review!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you Paige! We are happy to hear you were satisfied with the service you received. Thank you for the review!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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John
Michael and Andre were prompt, courteous, hardworking, and careful. My wife and I appreciate their service.
Sincerely,
John
Sincerely,
John
Response
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<div>Thank you John! Glad to hear your Two Men and a Truck team did a great job for you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you John! Glad to hear your Two Men and a Truck team did a great job for you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Pat
Good job, well done, fast. Over all very happy. Thank You,
Response
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<div>Great to hear! Thank you for the positive review, Pat!</div>
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<div>Great to hear! Thank you for the positive review, Pat!</div>
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Kevin
The movers worked as an excellent team. Protected all of our property. Very professional and kind. I hope I never have to move again but if I do, I’ll call two men and a truck. Thank you. Kevin
Response
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<div>Kevin, we are so glad to hear the move went well, and will gladly help you if have to move again! Thank you for the 5-star review!</div>
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<div>Kevin, we are so glad to hear the move went well, and will gladly help you if have to move again! Thank you for the 5-star review!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Robert
The three movers were outstanding. They took great care with our property and had great attitudes, even at the end of a long day. They even thought off spiders and still had a great attitude. I would recommend these three gentlemen for all Friends and family, and any future moving needs for ourselves. I tip my hat.
Response
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<div>Robert, we are so happy to hear the Two Men and a Truck team exceeded your expectations.Thank you for the review!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Robert, we are so happy to hear the Two Men and a Truck team exceeded your expectations.Thank you for the review!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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