Reseñas
Austin
Our movers were friendly, extremely quick and efficient, and good at their job. I felt like they did their very best to save us money, and earn the price of your services.
Jennifer
Even my husband was impressed with how professional the crews were and worked together to get large pieces of furniture moved safely! We had a large piano and a treadmill and everything was perfect, not a knick or scratch anywhere on our new home, Bravo!
Phillip
The men knew what they were doing and they had the right tools. They did an excellent job and we are very pleased.
Lee
The movers were so nice and professional. They went above and beyond my expectations.
Pam
Everything from start to finish couldn't have went any better. Very professional team all the way. Movers were extremely friendly and took great care with our belongings. I hope I never have to move again, but if I do I will definitely use them again. Will also recommend to anyone that needs their service.
Wayne
Everything went fine. I was not completed ready when the team arrived but they didn't seem to mind working around me.
Linda
I had a great first impression with my movers. One was very considerate, (Justin) and careful, the other, (Cody) not so much. My furniture had multiple scratches, dings and chunks chipped off. The wall was dinged and has to be repaired. The movers were kind the first day and the second day one of the movers had a real bad attitude. He was negligent about the care of my furniture. He was late to my house the 2nd day and called for directions at 12:30, he was supposed to be there at noon. He arrived at 12:45. Paying for them to be lost did not please me. My $10,000 bedroom furniture has chips and scratches and a big hole in the back of the chest, my new dining set has chips and deep scratches.
Kayley
I scheduled Two Men between 2-4 pm on Sat., Oct 6. When they did not show up by 4, I called the local office number, which went to voicemail. I called several times and left a voicemail message. By 5:00, when I called again, someone out of state answered my call and said she still saw my name on the dispatch list but didn't know why no one had showed up yet. She said she would look into it. I asked her to please call me back to update me because I hadn't been able to get a hold of anyone thus far. She never called me back.
Movers arrived at 6 pm and we were moving until 8:30. I called management two weeks ago to explain my experience and Matt (Norman, OK manager) told me he could refund me $38.50. I called last week to inquire about the credit, which I have yet to receive. Disappointed.
Movers arrived at 6 pm and we were moving until 8:30. I called management two weeks ago to explain my experience and Matt (Norman, OK manager) told me he could refund me $38.50. I called last week to inquire about the credit, which I have yet to receive. Disappointed.
Response
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<div>Kayley,<br/>We apologize for dropping the ball of communication and about the delay on your move day. We understand your frustration and will resolve. Management will verify with you the form of refund, for a request of refund was submitted via check for the original credit. Now a check from initial request to your hand can take 10-15 business days, however a refund to a credit card can take less time. We will attempt to call the number on file and email. If you would like to expedite please call us directly at 405.708.7707 during regular business hours of M-F 8am-5pm, Sat 8am-1pm, and Sundays our offices are closed. We ;look forward to speaking with you and resolving right away</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Kayley,<br/>We apologize for dropping the ball of communication and about the delay on your move day. We understand your frustration and will resolve. Management will verify with you the form of refund, for a request of refund was submitted via check for the original credit. Now a check from initial request to your hand can take 10-15 business days, however a refund to a credit card can take less time. We will attempt to call the number on file and email. If you would like to expedite please call us directly at 405.708.7707 during regular business hours of M-F 8am-5pm, Sat 8am-1pm, and Sundays our offices are closed. We ;look forward to speaking with you and resolving right away</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Eric
Ronald and Justin M. Did amazing. They were friendly and attentative. The only area I would ask for improvement is the office side. While it was easy and smooth to get estimate and book, I did not receive any type of confirmation before the move. I had to call myself and be sure everything was still good to go and on schedule.
Jeff
The two men were fast, friendly, and very efficient with their time. They had me moved from Choctaw to South Oklahoma City in under 4 hours and everything was handled with great care and precision. I would definitely recommend Two Men and a Truck for all your moving needs. They will be who I will call next time I have to have things moved.
