Reseñas
Linda
I am very pleased with the service!!!! All the gentlemen were very professional and kept me informed at all times on the move. I highly recommend this company!!! Very professional!!!!
Response
Hey Linda! We are so happy to hear you had a pleasant move experience and truly appreciate you taking the time to leave us a review. Thank you!
Tina
Our moving team was amazing! They worked hard, were very fast, and had great attitudes. We are satisfied with all six on our moving team. They truly were a pleasure.
Response
Hi Tina,
So happy to hear we were able to make your move day a pleasant one. Thanks for the feedback, and thanks again for choosing Two Men And A Truck!
So happy to hear we were able to make your move day a pleasant one. Thanks for the feedback, and thanks again for choosing Two Men And A Truck!
Susan
In all facets of my moving experience, I found the team to be professional, proficient and expedient. I certainly appreciated all of their help and will use their service again. They have a strong recommendation from me!!
Response
Hi Susan,
Great to hear that your move went smoothly. As always, it is a pleasure to serve you as we strive to make your move experience as easy as possible. Thank you for the review!
Great to hear that your move went smoothly. As always, it is a pleasure to serve you as we strive to make your move experience as easy as possible. Thank you for the review!
Dennis
Disappointed how they unfollowed my instructions they buried my small boxes behind bed and couch I’m 70 trying to get to the boxes buried I was already stressed with the move put the big stuff in the rear of storage so I can access food etc written on the boxes thank you for helping me move but my experience now is unbelievable
Response
Dennis,
Thank you for sharing your feedback about your recent move. We're sorry to hear that your experience did not meet your expectations and that there were issues with following your instructions.
At Two Men and a Truck, we strive to provide excellent service and adhere to our customers' specific requests. We apologize for any inconvenience caused by the placement of your small boxes behind the bed and couch, which made it difficult for you to access them easily.
We understand that moving can be a stressful process, and it's disheartening to hear that your experience was not as smooth as we would have hoped. We appreciate your feedback, as it allows us to identify areas for improvement and make necessary adjustments to ensure better service in the future.
If there's anything we can do to assist you further or address any concerns you may have, please don't hesitate to reach out to us. We value your satisfaction and would like to work towards resolving the situation.
Thank you again for bringing this to our attention, and we apologize for any inconvenience caused. We hope to have the opportunity to rectify the situation and regain your trust in our services.
Thank you for sharing your feedback about your recent move. We're sorry to hear that your experience did not meet your expectations and that there were issues with following your instructions.
At Two Men and a Truck, we strive to provide excellent service and adhere to our customers' specific requests. We apologize for any inconvenience caused by the placement of your small boxes behind the bed and couch, which made it difficult for you to access them easily.
We understand that moving can be a stressful process, and it's disheartening to hear that your experience was not as smooth as we would have hoped. We appreciate your feedback, as it allows us to identify areas for improvement and make necessary adjustments to ensure better service in the future.
If there's anything we can do to assist you further or address any concerns you may have, please don't hesitate to reach out to us. We value your satisfaction and would like to work towards resolving the situation.
Thank you again for bringing this to our attention, and we apologize for any inconvenience caused. We hope to have the opportunity to rectify the situation and regain your trust in our services.
Lori
Our moving team showed up on time, were professional and worked fast and careful. We had zero damage to anything in boxes, furniture or walls. Would highly recommend to anyone. Our movers were friendly, kind and handled our belongings like they were their own.
Response
Hi Lori, thank you for taking the time to leave us a 5 star review. We're the Movers Who Care and I'm glad to hear our team took such great care of you!
Michelle
The team that showed up was incredibly awesome and professional. They took care of my personal belongings with great care. I hope to see them again when we get ready to move.
Response
Michelle, glad to hear it we have some great movers they really take pride in treating your items with care! We'll make sure to send the same great crew next time. Thanks again for your feedback!
Catrina
Very friendly and professional. Fast and efficient , they made moving so much easier.
Response
Catrina, we really appreciate you taking the time to leave a 5 star review!
Sarah
I’m giving a 4.9. Super good crew and fast and efficient. One mark off for scratches left in our wood floor. Dresser was very heavy, though!
I’d recommend and would use you again!
I’d recommend and would use you again!
Response
Hey Sarah, we're sorry to hear about your floor our guys try to be as careful as possible. In our Pre-Move Letter we do state that flooring protection should be handled by the customer. Feel free to give us a call at 775.525.5973 if you have any concerns regarding your move. Otherwise thanks for taking the time to leave us a 5ish Star Review!
Ronnie
The three gentlemen that moved my belongings were very professional and courteous. They never complained and always asked were I would like my belongings to be placed. The only thing that I would suggest that they change is to slow down and stop trying to carry heavy or awkward shaped items by themselves. They were a team so they need to move as a team not as individuals. No other complaints.
Response
Thanks for you feedback Ronnie, we'll pass this along to our moving crew.
Chris
The guys that came to move me were top-notch! They knocked out everything quickly and with a smile.
I will definitely use Two Men and a Truck again.
I will definitely use Two Men and a Truck again.
Response
Thanks for the 5 Star Review Chris, we'll make sure to apply our 5% repeat customer discount when you call back.
