Reseñas

09/04/2018

Jim

5 out of 5 stars
Excellent!! The most remarkable and important aspect of our experience was the moving team. They were outstanding. Punctual, Professional, respectful, hardworking and paced themselves well, careful, no shortcuts, protected our furnishings with care, no complaining, protected both our home and apartment from damage. Supervisor came to verify that all was well and inspected our home and the truck loading/packing. Lead-man Freddie was thorough and explained everything. Nice guy. ALL 3 young men were outstanding. Didn’t rush. Pricing, online estimating tool were great also. WE WILL USE 2 Men and a Truck again!!! And have told others about our experience. My wife and I certainly got the A Team!!
Response
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<div>Jim,<br/><br/>We always strive to exceed our customers expectations with every move. We see here Freddie and his crew did just that. Thank you for the review.</div>
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09/04/2018

Patricia

1 out of 5 stars
Asked if a liftgate truck was available. Was told I would need 3 men to move safe. Told 3 1/2 -4 hours for job.
No liftgate, "seatbelts broken", 3 came not knowing a safe was there. They worked from 9 to 5 without breaks and didn't finish. Damages and losses were many. Linen and silk furniture was never wrapped and they kept throwing filthy rugs and pads on the new upholstery. One man had offensive body odor that remained on my things. Another rolled 3 boxes off the ramp and refused to wrap upholstery. The 3rd was organizing the truck most of the day as he sprained his ankle. Never knew to disconnect surround sound. The response from the GM who asked for photos to reimburse damages hasn't happened. He didn't want payment. I told him I didn't like the resolution.
09/03/2018

Nancy

5 out of 5 stars
Hard working team that moved for us. They never stopped. They kept going until everything was moved and on their truck. They saved us money by going non stop and we appreciated that very much.
A happy customer
Response
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<div>Nancy,<br/><br/>Our crews always strive to finish the move under estimate. Thank you for the review.</div>
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09/03/2018

Katrina

5 out of 5 stars
Great team moved me! Thank you Jerome! Very professional. Pleasant. Kept to appraised $ and also was very accommodating. Thank you! Will recommend, and use again.
Response
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<div>Katrina,<br/><br/>Our crews always strive to provide the absolute best service possible. Thank you for the review.</div>
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09/02/2018

Julie

3 out of 5 stars
Called and said very specifically we had a fridge to move. On moving day they did not send people who could move the fridge?!! So we were happy that they sent two people the next day and they could not disconnect the water, the company did not tell us we had to disconnect it?!! So now they have to come back, again. Sadly this would have been easy and a good move had the dispatch office communicated better. I think overall a good company but this experience could have been better.
Response
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<div>We apologize for the miscommunication Julie! This definitely sounds like an internal communication issue and we will be sure to bring this up with our team. Give us a call next time you need to move and we will be sure show the 5-star service that we are famous for. Have a great day Julie!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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09/02/2018

Ralph

5 out of 5 stars
Team was very professional and outgoing. Listened and did excellent, fast, and clean job.
Response
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<div>Ralph,<br/><br/>Our goal is to always provide excellent service to every customer. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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09/02/2018

Kit

5 out of 5 stars
I have never use Two Men and a Truck before. This was a good chance for me to try them out. I was pleased. Thank you.
Response
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<div>Kit,<br/><br/>Thank you for choosing Two Men And A Truck for your moving needs. Our crews take great pride in the job they do. Thank you as well for the review.</div>
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09/01/2018

Leonard

5 out of 5 stars
Since I had used your company before, I knew I had a good organization. The workers went out of their way to help me and keep my furniture is good condition.
Response
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<div>Leonard,<br/><br/>Welcome to the Two Men And A Truck family as a returning customer!! We truly appreciate your business and thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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09/01/2018

John

5 out of 5 stars
Maidelyn in the office was extremely friendly and helpful. She helped me figure out exactly what I needed and suggested the perfect solution. Robert and Edward both worked very hard and completed the move quickly and with great care. Very impressed.
Response
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<div>John,<br/><br/>One of our core values is care. We are happy to see that Robert and Edward provided an excellent move for you with care. Thank you for the review.</div>
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08/31/2018

Sue

5 out of 5 stars
Two Men & a Truck in Albuquerque, were very easy to work with in regards to scheduling my move. I was kept informed of their arrival, and they packed up our home in about 3 hours. They were very nice, and took good care of my belongings including some very large house plants that were not easy to move. The truck arrived the next day at our new home in AZ and the same 2 movers readily moved the contents of the truck into the rooms I instructed them to to, and helped put together the beds and the china cabinet. Overall had an excellent experience with our move!
Response
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<div>Sue,<br/><br/>Our crews always strive to exceed customers expectations by providing excellent service. We see here the crew did just that for you. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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