Reseñas
Phillip
The passenger of the truck was a very hard and professional worker. The office person was very rude. I was quoted wrong and ended up pay double the amount. I did send my concern to Corporate.
Response
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<div>Phillip,<br/><br/>We want to first apologize for not exceeding your expectations and for anyone being rude toward you. We do estimate every move based on information given to us and we understand that it is hard to think of everything being moved. This is why we do revisions to estimates if they are needed which is what we did for your move. I hope if you would like to discuss this further that you would contact are office so we can try and turn this around. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Phillip,<br/><br/>We want to first apologize for not exceeding your expectations and for anyone being rude toward you. We do estimate every move based on information given to us and we understand that it is hard to think of everything being moved. This is why we do revisions to estimates if they are needed which is what we did for your move. I hope if you would like to discuss this further that you would contact are office so we can try and turn this around. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Selina
Good job on moving my stuff, the movers took care to not damage any of my things. The only criticism I have is that the movers did not have box tape, so I had to supply some.
Response
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<div>Thanks for the feedback Selina! We apologize for not having the correct supplies on your job. We will discuss this feedback with our team and ensure that we are 100% prepared on all future moves. Thanks for choosing TWO MEN AND A TRUCK®!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thanks for the feedback Selina! We apologize for not having the correct supplies on your job. We will discuss this feedback with our team and ensure that we are 100% prepared on all future moves. Thanks for choosing TWO MEN AND A TRUCK®!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Larry
The men were very courteous, careful with our stuff and fun to talk to. We appeciate the quality service we received and will tell others about you. Thank you.
Response
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<div>Larry,<br/><br/>Our crews always strive to provide the best service possible. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Larry,<br/><br/>Our crews always strive to provide the best service possible. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kenneth
Jamie and Manuel prompt friendly courteous professional. Two fine young men.
Response
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<div>Kenneth,<br/><br/>We always strive to exceed our customers expectations. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Kenneth,<br/><br/>We always strive to exceed our customers expectations. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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David
The two men ho drove he truck were so courteous and helpful it was almost unbelievable. Very likable young men.
Response
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<div>David,<br/><br/>We always strive to be known as the best moving company out there. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>David,<br/><br/>We always strive to be known as the best moving company out there. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Joe
The moving team was fast, efficient and considerate of my project. Glad I decided to use them for my first move in 21 years!
Response
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<div>Joe,<br/><br/>We understand time is money when it comes to moving. This is why our crews always strive to be efficient as possible. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Joe,<br/><br/>We understand time is money when it comes to moving. This is why our crews always strive to be efficient as possible. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Pauline
I would highly recommend Two Men and a Truck. They were professional, friendly, and hardworking. They made sure all of my furniture was wrapped and ready for the move. All of my belongings made it safely with no damage to anything. They handled everything with care and professionalism. I'm very happy with the service and the cost, which was very reasonable.
Response
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<div>Pauline,<br/><br/>Our goal is to always provide a damage free move. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Pauline,<br/><br/>Our goal is to always provide a damage free move. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Cynthia
Very disappointed by the lateness of my appointment, 2 1/2 hours!!! My kitchen cabinetry was hit and a portion of the door was pulled off. I am told by the cabinet maker I will need to replace the whole cabinet door. Men were nice but being so late didn’t please me. Very disappointing and unprofessional.
Laureen
Joe and Germaine were very courteous and cheerful in their demeanor, and they were very proficient and professional. They did exceptionally well in protecting my furniture and did not notice any scratches or breaks on any of my items. I will definitely use the company again as I have done so in the past. Thank You.
Response
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<div>Laureen,<br/><br/>Thank you for choosing Two Men And A Truck for your moving needs. Our crews take a lot of pride in performing excellent service. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Laureen,<br/><br/>Thank you for choosing Two Men And A Truck for your moving needs. Our crews take a lot of pride in performing excellent service. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kerianne
I needed help moving out from a live-in boyfriend on a Monday at relatively short notice and do not know many people who could help me do so in such a quick timeframe. The team arrived on time, ready to work and with a good attitude, though what I paid was twice as much as what the office staff had quoted me verbally over the phone. Only two items did not fare well; a glass in a framed piece of art cracked and a lamp cord was severed, but all else came through okay. I was not as impressed with the roaming manager who came to check on the crew, maybe because he arrived new, but he did not seem as well-kempt and professional as the crew lead already on the team. Overall, it was a good experience and I did tip despite the price being twice as much as the original verbal quote.
