Reseñas
Bethany
The movers put boxes that had already been packed into larger boxes just so they could charge us for more boxes. They also packed things randomly and without order. The dishes were not packed carefully; they were put in a big box when they should have been packed in smaller boxes. The largest possible boxes were used just to charge more for the boxes.
Response
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<div>Bethany,<br/><br/>Please know that their is no incentive for our packers to utilize more boxes during the course of a service. They are trained to make sure that all boxes are packed in containers that are structurally sound. We do apologize for their shortcomings in regards to the disorganization in some of the boxes. That is clearly an issue and one for which we will actively work on a remedy.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Bethany,<br/><br/>Please know that their is no incentive for our packers to utilize more boxes during the course of a service. They are trained to make sure that all boxes are packed in containers that are structurally sound. We do apologize for their shortcomings in regards to the disorganization in some of the boxes. That is clearly an issue and one for which we will actively work on a remedy.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Henry
I was very pleased with my experience with Two Men and a Truck. The whole team was very professional and polite and they did a great job with both the packing and moving. Will use them again next time!
Alejandro
The office confirmed multiple time and also via email, that the window of DELIVERY would be between 9 am and 10 am. Based on that, I took time out of my job to help my dad who is 82 to accept his furniture delivery. By 10 am no one has shown up or called. I called the driver who said that it won't be until 12:30 or 1 until they deliver because they have a 4-hour drive from NC to SC. He said that he was not made aware of the delivery window by corporate and that if he was made aware, he would have left the night before. Needless to say, I missed several more hours of work and we had to stay in the office of the apartment complex, as there was no furniture in the apartment to sit on.
Response
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<div>Alejandro,<br/><br/>Please accept our apology for any confusion in regards to window of arrival on your moving day. Our goal is to always exceed expectations and clearly our team fell short of this in your case.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Alejandro,<br/><br/>Please accept our apology for any confusion in regards to window of arrival on your moving day. Our goal is to always exceed expectations and clearly our team fell short of this in your case.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Dani
Sherrod and Fred are professional, hard working, careful, a truly amazing team! I highly recommend Two Men and a Truck!
Destiny
Overall the service was great and they moved everything in perfectly!
Joanna
Tyrone and jorge were a great help—enjoyable to work with and attentive. Would definitely recommend again for the personable reputation and experience of the movers and office staff.
David
We had a tough time because of rain during our move. The movers worked hard to protect our items and make the move go as smooth as possible. Our team was extremely hard working and we completely felt that tried to take care of us and our possessions. We were pleased with the outcome overall. A couple of bumps but for the most part all worked out.
Doug
The office and moving people were courtious, patient and understanding. i would recommend, without hesitation!
Joyce
Those three young men were AWESOME! Polite, professional and speedy. I appreciated the care they took with all of my daughter's belongings.
Ed
I thought my moving experience with Two Men and A Truck was very beneficial and smooth.
