Reseñas
Patti
As Two men and a truck has done in the past for m this was another excellent move. The movers were awesome! Clearly they know what they’re doing! I will use you again and tell my friends.
Hannah
They dd not have the proper tools to dis-assemble a table after wrapping the item. We did not have any tools they were packed and so they told us that the item could not go. Any moving company should have proper tools and this was as item in the quote that was given so therefore the bill should be adjusted . The was left due to us having to be out and the walkthrough was that day and I had to turn the keys in and give up possession of the unit so I lost a piece of furniture.
Response
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<div>We are very sorry to hear that you weren't able to keep your table. Our Quality Control Manager will be in touch with you shortly to obtain more details of how we could have improved our services.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We are very sorry to hear that you weren't able to keep your table. Our Quality Control Manager will be in touch with you shortly to obtain more details of how we could have improved our services.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Joshua
Great experience over all. The only issue I had was I was quoted a price for 3 movers as that is what was recommended for the move by the operator. Then on moving day only 2 movers came. They did an excellent job, and they didn’t need a 3 person, however I was charged the price associated with the 3 mover quote.
Response
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<div>Good afternoon Joshua,<br/><br/><br/>We pulled your paperwork to confirm and see that the rate was for two men. If you would like for us to confirm with you, feel free to give us a call at 704-525-0555 and we will be happy to go over the breakdown of your bill with you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Good afternoon Joshua,<br/><br/><br/>We pulled your paperwork to confirm and see that the rate was for two men. If you would like for us to confirm with you, feel free to give us a call at 704-525-0555 and we will be happy to go over the breakdown of your bill with you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jena
I was not impressed with my movers as I was the first time I used this company. The movers moved at a very slow pace and told me they could not disconnect my washer and dryer because it wasn’t something they did, even though I was told by the office that this service was provided. When I mentioned this my movers said they did not have the proper tools so I had to leave them at my home to buy tools for them to disconnect my appliances. Upon leaving my second pick up location my movers left 15 minutes after I did, I know this because I stopped to use the restroom and once I finished they had not left yet. I am overall satisfied with the way my items were moved, but I was unsatisfied with my movers.
Response
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<div>We are very sorry to hear about the inconvenience concerning your washer and dryer. Concerning the extra 15 minutes, we encourage you to give our Quality Control Manager a call at 704-525-0555 and we can confirm whether they had stopped the clock during that time or not.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We are very sorry to hear about the inconvenience concerning your washer and dryer. Concerning the extra 15 minutes, we encourage you to give our Quality Control Manager a call at 704-525-0555 and we can confirm whether they had stopped the clock during that time or not.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Brooke
It was easy and quick. The movers were professional and I am happy with the services.
Tina
Very glad that I chose TWO MEN AND A TRUCK. The movers were careful with my property, and had an excellent attitude.
Lee
We found very little damage that I will file for and found a lynch, c Hayes, and Simpson to be hard and efficient workers
Scott
The driver couldn't drive the truck well. Everything else went fine.
Teresa
The two younger movers were geeat, but the "team lead" had a terrible attitude and barely mumbled answers to my questions.
Their service was very slow. It was noted on the fee sheet that they tooks a 15 minute lunch, however it was at least 45, that can be verified by an uninterested party that was present. The rate that was charged should reflect a refund of at least 30 minutes.
I was hurriedly told to take a quick look for any damage. After they left and upon closer examination of my furniture, there were scuff marks and scratches on several pieces. The bed slats were not placed properly and the bed fell.
I will definitely not recommend this business to anyone looking to move.
Their service was very slow. It was noted on the fee sheet that they tooks a 15 minute lunch, however it was at least 45, that can be verified by an uninterested party that was present. The rate that was charged should reflect a refund of at least 30 minutes.
I was hurriedly told to take a quick look for any damage. After they left and upon closer examination of my furniture, there were scuff marks and scratches on several pieces. The bed slats were not placed properly and the bed fell.
I will definitely not recommend this business to anyone looking to move.
Dee
The Team that handled the move was great. The two men were very professional. They took particular care of all items. Jones (I believe one guys name) was very knowledgeable, expirenced and had a such a pleasant attitude. He made what I believed to be a difficult move look simple! Thanks Two Men And A Truck for the wonderful service. I will definitely continue to refer you.
Dee
Dee
