Reseñas
Gary and Diane
The team treated our belongings very well and they were courteous and easy to deal with...the leadership team made two visits to ensure everything was going well and took immediate steps to address a few minor issues. Byron is a packing genius! He was able to safely fit all of our belongings in one storage unit. We would like to ask that he be on the crew that we use to move from the storage unit to our home when it is ready.
Response
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<div>Thank you Gary and Diane! It was a pleasure assisting you recently and are pleased to hear our professionals were able to exceed your expectations. We look forward to getting your guys back out there when you are ready. Just let us know and we'll be happy to set it up. Take care for now and enjoy your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you Gary and Diane! It was a pleasure assisting you recently and are pleased to hear our professionals were able to exceed your expectations. We look forward to getting your guys back out there when you are ready. Just let us know and we'll be happy to set it up. Take care for now and enjoy your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Trully
The staff was very friendly even when I was late meeting them.
Response
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<div>Hello Trully! Thank you so much for taking the time to review your recent services. Thank you for the opportunity to exceed your expectations. We are your "Movers Who Care®” and here to help as much or little as you need us too. Take care and have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello Trully! Thank you so much for taking the time to review your recent services. Thank you for the opportunity to exceed your expectations. We are your "Movers Who Care®” and here to help as much or little as you need us too. Take care and have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Martha
We loved our moving crew!! They were friendly, funny, & very careful with our things. They helped us to actually enjoy moving day & we can't recommend them enough.
Response
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<div>Wow Martha! Thank you for taking the time to share this experience with us! Our team is happy to hear your professionals were friendly, careful and funny to make your moving day enjoyable. We with your the best and look forward to assisting with your next moving adventure. Take care for now and enjoy your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Wow Martha! Thank you for taking the time to share this experience with us! Our team is happy to hear your professionals were friendly, careful and funny to make your moving day enjoyable. We with your the best and look forward to assisting with your next moving adventure. Take care for now and enjoy your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jeff
Movers were courteous and kind. Truck crew was always on time and ready to work.
Office staff was courteous and efficient. Communication was very good.
Follow up by vendors regarding damage needs work. Two Men and A Truck has contacted the vendors but the vendors have yet to contact us.
Over all a good experience. We would recommend Two Men and a Truck to anyone for a local move here in Hendersonville / Asheville NC.
Office staff was courteous and efficient. Communication was very good.
Follow up by vendors regarding damage needs work. Two Men and A Truck has contacted the vendors but the vendors have yet to contact us.
Over all a good experience. We would recommend Two Men and a Truck to anyone for a local move here in Hendersonville / Asheville NC.
Response
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<div>Hello Jeff, we are pleased to hear your crew arrived and worked efficiently for you. We strive to make the transition as smooth as possible for you. We appreciate you bringing the vendor issue to our attention and we will address this appropriately with the correct individuals. Please let us know if there is anything else we can do. We look forward to assisting you in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello Jeff, we are pleased to hear your crew arrived and worked efficiently for you. We strive to make the transition as smooth as possible for you. We appreciate you bringing the vendor issue to our attention and we will address this appropriately with the correct individuals. Please let us know if there is anything else we can do. We look forward to assisting you in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Carole
I used Two Men & a Truck to move my mother's things out of her apartment and into my home. The employees were very polite and they did a good job. There was a minor dent put in our wall from one of the pieces of furniture and the employees reported it and within a few days their painter came out, fixed it and painted the entire wall. I would highly recommend using them and would use them again. :)
Response
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<div>Thank you Carole! We appreciate you taking the time to share your experience with us. We are sorry to hear about the damage that occurred but and pleased to hear our men came our in a timely manor and took care of that for you. Please let us know if there is anything else you need. We will be happy to help and wish you the best!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you Carole! We appreciate you taking the time to share your experience with us. We are sorry to hear about the damage that occurred but and pleased to hear our men came our in a timely manor and took care of that for you. Please let us know if there is anything else you need. We will be happy to help and wish you the best!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Cynthia
I used both the Greenville and Asheville Two Men and a truck. All I can say is the Greenville team is excellent and the Asheville team was terrible. The Greenville me worked very hard and did a great job. The Asheville team you could tell did not want to be doing the job. I spoke with the general manager after the move about some of the issues I had and he told me the owner would be calling me. I never heard from him.
Response
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<div>As a company who values customer service, feedback is always welcome and service quality is our top priority. We understand your frustrations and thank you for bringing this to our attention. Our records show we have made multiple attempts to contact but are unable to connect. After our professionals arrived, there were many additional items expected to be moved that were not discussed during the reservation and this changed the accuracy and quality of your estimate. If you would like to discuss this further please call our office at (828) 681-5252.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>As a company who values customer service, feedback is always welcome and service quality is our top priority. We understand your frustrations and thank you for bringing this to our attention. Our records show we have made multiple attempts to contact but are unable to connect. After our professionals arrived, there were many additional items expected to be moved that were not discussed during the reservation and this changed the accuracy and quality of your estimate. If you would like to discuss this further please call our office at (828) 681-5252.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Sue and Steve
We have moved several times over the years, but this was our first local move and the last move was over 20 years ago, so we (being older) were more stressed as we were downsizing. Two men And A Truck were amazing - from the estimator Jeremy, the office staff and especially our moving crew: JD, Justin and Taylor. The movers were professional, competent and capable. We were actually able to relax! Everything went smoothly and we would not hesitate to recommend the Fletcher NC Two Men And A Truck to anyone looking for a positive moving experience.
Response
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<div>Wow Sue and Steve! We are thrilled for the opportunity to exceed your expectations. We know moving can be overwhelming sometimes but that's why we are here to help! I will be sure to share this with JD, Justin and Taylor so they can keep up the good work! We wish you the best in your new home, please let us know if there is anything else we are able to assist you with!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Wow Sue and Steve! We are thrilled for the opportunity to exceed your expectations. We know moving can be overwhelming sometimes but that's why we are here to help! I will be sure to share this with JD, Justin and Taylor so they can keep up the good work! We wish you the best in your new home, please let us know if there is anything else we are able to assist you with!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Sue
Carter, Justin and Matt were great! They we polite, respectful, helpful and very hard-working! Would definitely recommend and re-use Two Men and a Truck! Thank you all for making my move easy and pleasant! Sue
Response
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<div>Wow Sue! We certainly appreciate you taking the time to share your experience with us. We are proud to hear Carter, Justin and Matt were polite, respectful and hard-working throughout your moving experience. We look forward to assisting with your next adventure. Take care for now and have a wonderful day.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Wow Sue! We certainly appreciate you taking the time to share your experience with us. We are proud to hear Carter, Justin and Matt were polite, respectful and hard-working throughout your moving experience. We look forward to assisting with your next adventure. Take care for now and have a wonderful day.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Alison
The movers did a fantastic job. They were on time and worked quickly which resulted in my bill being lower than my estimate, which was fantastic. They were friendly and professional, very careful with my things, and nice to my pets. They were cheerful and seemed to work well together.
Response
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<div>Hello Alison! Thank you for taking the time to review your services from Jody and Mason! As your "Movers Who Care®” we strive to make the transition as smooth as possible for you. We are thrilled to hear they moved quickly and carefully saving you time and money! Please let us know when you need help in the future, we look forward to it.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello Alison! Thank you for taking the time to review your services from Jody and Mason! As your "Movers Who Care®” we strive to make the transition as smooth as possible for you. We are thrilled to hear they moved quickly and carefully saving you time and money! Please let us know when you need help in the future, we look forward to it.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Ashley
Brian, LaWann (I'm sure I spelled that wrong), and Nate were prompt and friendly. They treated our furniture with care and made our moving experience better than we could have hoped for because they had great attitudes and were very efficient! Based on experience with this team, we will definitely recommend Two Men and A Truck to our friends and family who need help with moving. Thanks!
Response
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<div>Hello Ashley! Thank you for taking the time to review your recent service from Brian, Lejuan and Nate. It was a pleasure assisting you and we are happy to hear your professionals had great attitudes throughout your move. We look forward to helping you in the future. Take care for now and have a wonderful day.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello Ashley! Thank you for taking the time to review your recent service from Brian, Lejuan and Nate. It was a pleasure assisting you and we are happy to hear your professionals had great attitudes throughout your move. We look forward to helping you in the future. Take care for now and have a wonderful day.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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