Reseñas
Greg
The guys all had great team attitude.
They all were focused on doing a great job and making sure I was pleased.
They all were focused on doing a great job and making sure I was pleased.
Mikel
The movers seemed very slow. 4 hours to move about 40 items. Then the truck wasn't large enough, so a few items were left behind. There was a miscommunication between the estimator and the movers. 1 large sectional sofa became in the movers mind a 6 piece sofa set. So they whined there were more items then they were told.
Response
<div class="bv-review-response-container">
<div>We are very sorry your experience wasn't exceptional Mikel. We aim to provide the most accurate estimates based on the information presented to us when we construct the estimate, as well as a 5-star experience from beginning to end! We will be sure to take the appropriate measures to avoid a situation like this ever happening again. Thank you for choosing TWO MEN AND A TRUCK!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>We are very sorry your experience wasn't exceptional Mikel. We aim to provide the most accurate estimates based on the information presented to us when we construct the estimate, as well as a 5-star experience from beginning to end! We will be sure to take the appropriate measures to avoid a situation like this ever happening again. Thank you for choosing TWO MEN AND A TRUCK!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Melissa
The 3 men who completed our in home move were fantastic. They had to move a large gun safe. Never once complained and were determined to complete this move. They got right to work as soon as they arrived and never stopped till it was completed. These men did an awesome job!
Pearl
The young men who took care of my moving needs were very polite, professional, quick and I was very satisfied with their work.
Carly
The movers were great and quick! A mirror and stool were broken but they weren't that important to me. Otherwise, these guys were troopers moving me in the rain in a timely manner and positive attitude!
Carrie
Jackson one of my movers was wonderful!
The reason I did not give excellent overall is that the estimate was so off. So time took double what they said so the cost was double. Was not the movers fault they worked hard!!
The reason I did not give excellent overall is that the estimate was so off. So time took double what they said so the cost was double. Was not the movers fault they worked hard!!
Response
<div class="bv-review-response-container">
<div>Thank you for your review Carrie! We do everything we can to provide the most accurate estimate based on the information we receive while building the estimate. We are extremely happy to hear our crew worked hard for you though!! Go ahead and give us a call the next time you move and we will make sure all items are covered on the next estimate so this situation doesn't reoccur! Thank you for using TWO MEN AND A TRUCK Carrie!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Thank you for your review Carrie! We do everything we can to provide the most accurate estimate based on the information we receive while building the estimate. We are extremely happy to hear our crew worked hard for you though!! Go ahead and give us a call the next time you move and we will make sure all items are covered on the next estimate so this situation doesn't reoccur! Thank you for using TWO MEN AND A TRUCK Carrie!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Tish
The team sent to me were very poor in their efforts. On their phones and goofing off. Had to notify supervisor 3 hours into the move and he immediately rectified the situation and brought in a 2nd truck and 2nd team and got the job done. I am a repeat customer (6-7 times) and never had a problem with Two Men & A Truck. Always polite and professional until this move. I will say they addressed the problem and fixed it IMMEDIATELY! Great customer service and in the end, they fixed the problem and kept me as a loyal customer. I would recommend Two Men and A Truck.
Response
<div class="bv-review-response-container">
<div>We are sorry to hear about the initial crew Tish but good to hear the situation was rectified immediately! We want to thank you for your repeat business with us and your referral. The crews will be addressed about phone usage to avoid any future occurrences! Thank you for choosing TWO MEN AND A TRUCK again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>We are sorry to hear about the initial crew Tish but good to hear the situation was rectified immediately! We want to thank you for your repeat business with us and your referral. The crews will be addressed about phone usage to avoid any future occurrences! Thank you for choosing TWO MEN AND A TRUCK again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Conni
We had an excellent experience from start to finish. Any & Clay in the office were very helpful & easy to work with. We were promptly provided a bid & the final charge was actually less. Our moving team, John, Josh, & Tay were professional, personable & experienced. I’d ask for them again. Well done team. We highly recommend you and will certainly use you again for any future moving needs.
Zach
My TV fell off the fall while they were moving. I was not in the building as I had to go to the new place to sign some papers. They claimed it just “fell down on its own.” The tv had been mounted for a year and there’s no way it just fell down, but since I wasn’t in the room, they are going with their word. Movers were apologetic, office staff was terrible and rude. They said there’s nothing they can do because they didn’t touch it when it fell and they aren’t responsible. They claimed before they “weren’t supposed to move TVs but would try anyways.” The mover said it’s the first time in 7 years he’s seen a tv just fall of the wall. Something isn’t adding up there. Would love someone to call me.
Laurie
It was pouring rain and I took that into consideration for the guys that moved us. However my property was damaged and neither said anything about it. One was trying to charge me 2 hours over when I got my phone out to show him what time he called and what time it is now there was a 2 hour difference so the other guy took over and corrected the time and the amount I was to pay. The damage done to my yard could have been avoided if the driver would have listened to the advice of my husband in the first place and approached from the opposite direction the truck wouldn't have scraped my drive way so badly and the truck wouldn't have went off the double drive into the yard where the driver just sat there spinning two tires deeply into our yard until my husband screamed at him to stop!
