Reseñas
Cathy and Joseph
The only recommendation is the estimate on length of time. Estimate based on four hours, actual time was around seven. Did the best they could based on description without seeing but suggest estimating more time. The guys were awsome. Hard hard work and high work ethics. There is a reason we’ve come back four times.
Alan
Very friendly staff, and felt very comfortable with the security of my stuff.
Kelly
The process was smooth. My movers were extremely polite, prompt and hard working.
Kimberly
They were able to do my move in very short notice.
Response
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<div>Hi Kimberly. We are happy that we were able to accommodate your timeframe. We strive to provide a 5-star experience to each and every customer and would love to know where we could have improved to earn those last two stars from you. Please give our office a call at 816-393-0441 so we can build upon this! Thank you for using TWO MEN AND A TRUCK!!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Kimberly. We are happy that we were able to accommodate your timeframe. We strive to provide a 5-star experience to each and every customer and would love to know where we could have improved to earn those last two stars from you. Please give our office a call at 816-393-0441 so we can build upon this! Thank you for using TWO MEN AND A TRUCK!!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Cary
I don't typically review things, but my experience with your moving team was not timely. Two of the young men sent were kind and good workers, they were just slow. The third worker I saw texting multiple times and sneaking away to vape while texting once. At one point things were moving very slow and I couldn't find him. Again, two of the guys were very nice and worked as best as they could. I let these guys know they were taking too long and they responded well. Over all, we've moved 8 times in the last 10 years and this is by far the slowest crew I've ever had. When I jumped in towards the end they did pick up their pace. If you send this crew out again you might consider sending an older, more experienced guy to push them a little. That could have cut 1-2 hours off this move.
Response
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<div>Hi Cary, we are sorry your experience was not up to our five star standard that we expect of our crews. We are happy that we are able to reach out to you and find a resolution for your experience. We want to thank you for using TWO MEN AND A TRUCK and for having such a good attitude when we reached out to you after your move. Call us again if we can every be of assistance!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Cary, we are sorry your experience was not up to our five star standard that we expect of our crews. We are happy that we are able to reach out to you and find a resolution for your experience. We want to thank you for using TWO MEN AND A TRUCK and for having such a good attitude when we reached out to you after your move. Call us again if we can every be of assistance!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Tamara
These guys were amazing! Polite, respectful, fast. I will never move without them and I’m telling everyone that asks!
Joyce
Phone was answered promptly when I called. Rates were explained clearly. Very nice and helpful, answered all my questions and then some. Movers showed up on time and were very professional and very fast, careful of my belongings and my home. Very nice guys. Bill was less than quoted because they were so quick. Very happy, will definitely use for my next move.
Robert
The movers were punctual. polite and very efficient. Charles was exceptional. He was full of energy and was very kind. The other worker (I think his name was Sisler), was great, too
Allison
Very friendly staff. Movers were very speedy and explained everything. All of our items were moved in excellent condition.
Judy
damage my property and not willing to pay fair value for that damage.
