Reseñas

09/27/2023

Karen

5 out of 5 stars
Ben and Mia were very professional and polite!! They did an excellent job and made the move so much easier for me. Please extend my thanks to them again!
Also, the office staff was easy to work with and flexible with me.
You’ve got a great team!
Karen
Response
Dear Karen,

Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Ben and Mia provided you with a professional and polite moving experience. They truly are valuable members of our team, and we will definitely pass along your thanks to them.
We truly appreciate your kind words and your trust in our services. Should you need any assistance in the future, please don't hesitate to reach out. We're here to make your moving experiences as smooth as possible.
Thanks again for choosing us, and best wishes in your new location!

Warm regards,
Two Men and a Truck
09/25/2023

Joseph

3 out of 5 stars
One hour later than scheduled time. Not a huge issue, I was also told ahead of time that they would be late.
Mediocre service. I had my things moved into a storage unit and it was sub-optimally packed. I now get to rearrange most of the furniture and boxes to be able to fully utilize the storage unit.
If would expect this kind of service paying some buddies with pizza and a six pack.
Response
Thank you for taking the time to share your feedback with us. We apologize for the delay in your scheduled service and any inconvenience this may have caused. We appreciate your understanding regarding the notification of the delay.
09/22/2023

Jenniene

5 out of 5 stars
I have used Two Men and a Truck four times and have been pleased every time. My moving team was great, moved along and made my move relatively painless. Thank you!
Response
We are truly grateful for your continued trust in Two Men and a Truck for your moving needs! Thank you for taking the time to leave such a positive review.
09/12/2023

Bonnie

3 out of 5 stars
felt like the first 1/2 was competely wasted. it way longer than it shoukd have and FAR exceeded my original quote.
Not really too happy about the move.
I felt $500+ was really expensive for 4 items.
im 60 years old and along with my son we filled an entire 15 ×15 storage space with a pick up truck in one day. the move was 7 miles from pick up location.
wont make this mistake again.
Response
I'm sorry to hear that you had a disappointing experience with your recent move. We take customer feedback seriously, and I will personally relay this to our team!
09/08/2023

Cheryl

5 out of 5 stars
Outstanding experience start to finish! Easy to book, competitive rates. The haul-away crew was prompt, professional, friendly and efficient.
Response
We really appreciate your response! Our goal at Two Men and a Truck is to proud a professional moving experience that relieves the stress of moving for our customers! Please let us know if you need anything in the future!
09/05/2023

Jim

5 out of 5 stars
Great Job! We had a very easy move for them to do but they were happy to jump in an get the job done. Everything went smooth with no mishaps or damage to any of the items. I would definitely use them again. They saved me a couple hours of work for sure.
Response
Thank you very much for your response Jim. We work hard to provide a professional moving experience and hope that you give us a call for any help in the future!
09/05/2023

Robin

5 out of 5 stars
Casper and Andrew were quick, careful, and very professional and respectful. They are an excellent moving team, and I will definitely tell others to contact Two Men and a Truck Rochester, MN, if they are anticipating a move in the future.
Response
Thank you very much for your response! Please let us know if there is anything else we can do for you!
09/05/2023

William

4 out of 5 stars
drop one table and mark it up and did not tell me
Bill thank you
Response
I am sorry to hear that Bill, I will make sure to have someone reach out about that table!
09/03/2023

Kathleen

5 out of 5 stars
I want to thank our move team, Brodey and Christian, for all that they did to make our family's move a pleasant experience. They were true professionals. The move was between apartment buildings, and they were courteous and respectful to everyone they encountered. The weather that day was hot, and they took it all in stride. Thanks again. - Kathy
Response
Thank you very much for your response Kathleen! We strive to provide a professional moving experience! Please let us know if there is anything we can do for you in the future!
09/02/2023

Michelle

5 out of 5 stars
I just want to say how much I appreciated the guys that moved me. They were courteous, friendly, engaging, careful with my stuff, listened to what I wanted...........I could not have asked for more from them. We had a few difficult pieces to move (a heavy bookshelf unit, a treadmill), and they did a professional job! Careful and safe........I could not have asked for a better crew!
Response
We appreciate your response! Professionality is a characteristic we want to make sure ever customer experiences! Please let us know if there is anything we can do for you in the future!