Reseñas
Gerald
My only issue with the moving crew was that when the dining table was moved back into the house they did not reattach the legs. The crew took the legs off when they first moved the table. I have no objection if this helped with the move, but I think you could have reattached them.
Response
Thank you for bringing this matter to our attention. We sincerely apologize for the oversight regarding the reattachment of the legs to your dining table during the move. We understand the inconvenience this must have caused you.
Our moving crew is trained to ensure that all items are handled with care and returned to their original state after the move. It is regrettable that in this instance, the reattachment of the table legs was overlooked.
We take customer feedback seriously and will use this incident as an opportunity to reinforce our procedures and training to prevent such occurrences in the future. Rest assured, we are committed to providing excellent service to all our customers.
Please accept our apologies once again, and if there is anything further we can do to remedy the situation, please do not hesitate to reach out to us directly.
Our moving crew is trained to ensure that all items are handled with care and returned to their original state after the move. It is regrettable that in this instance, the reattachment of the table legs was overlooked.
We take customer feedback seriously and will use this incident as an opportunity to reinforce our procedures and training to prevent such occurrences in the future. Rest assured, we are committed to providing excellent service to all our customers.
Please accept our apologies once again, and if there is anything further we can do to remedy the situation, please do not hesitate to reach out to us directly.
Austin
Great service. The team was fast and careful with the items moved. They did an exceptional job. 5/5
Response
Thank you very much for the feedback Austin! We are happy to hear the move was exceptional! Please let us know if there is anything that we can do for you in the future!
Lisa
Excellent Service and accommodate last minute reservations. Staff is pleasant and professional.
Response
Thank you for sharing your experience with us! We're delighted to hear that you found our service to be excellent and that we were able to accommodate your last-minute reservations. Providing exceptional service and meeting our customers' needs promptly is always our top priority. We're glad that our staff was able to assist you in a pleasant and professional manner. Your satisfaction means a lot to us, and we appreciate your kind feedback. If you ever need assistance in the future or have any further comments, please feel free to reach out. We're here to help!
Gary
The moving team was great. They were friendly, professional and thorough. They did an excellent job of loading and ensured no damage to our house. Would definitely use again.
Response
Thank you very much for taking the time to provide us with your feedback. We're thrilled to hear that your experience with our moving team was excellent and that they met your expectations with their friendly demeanor, professionalism, and attention to detail.
Ensuring a smooth and damage-free move is always a top priority for us, and it's gratifying to know that our team's efforts resonated with you. We truly appreciate your trust in our services and are honored by your willingness to consider us for any future moving needs.
If there's anything else we can assist you with or if you have any further feedback to share, please feel free to reach out to us. We're here to help in any way we can.
Ensuring a smooth and damage-free move is always a top priority for us, and it's gratifying to know that our team's efforts resonated with you. We truly appreciate your trust in our services and are honored by your willingness to consider us for any future moving needs.
If there's anything else we can assist you with or if you have any further feedback to share, please feel free to reach out to us. We're here to help in any way we can.
Sigurd
Great crew. Arrived early (they called first to say they were ahead of schedule and asked if they could come earlier). We were moving my in-laws down one floor in a senior living building into memory care. The two men got right to work and had the furniture moved and placed into the new apartment so quickly. They both were great at communication and had pleasant attitudes. 10/10
Response
Thank you very much for taking the time to share your feedback with us. We're delighted to hear that your experience with our crew exceeded your expectations during such a significant transition for your in-laws.
We strive to provide exceptional service, and it's truly rewarding to know that our team's punctuality, efficiency, communication, and positive attitudes made a difference for you. We understand that moving can be a stressful time, especially in such circumstances, and we're grateful for the opportunity to assist you smoothly.
Your kind words mean a lot to us, and we'll be sure to pass along your praise to the crew members involved. If you ever require assistance again or have any further feedback to share, please don't hesitate to reach out. We're here to help.
We strive to provide exceptional service, and it's truly rewarding to know that our team's punctuality, efficiency, communication, and positive attitudes made a difference for you. We understand that moving can be a stressful time, especially in such circumstances, and we're grateful for the opportunity to assist you smoothly.
Your kind words mean a lot to us, and we'll be sure to pass along your praise to the crew members involved. If you ever require assistance again or have any further feedback to share, please don't hesitate to reach out. We're here to help.
Peg
Have used this service when our kids moved and for junk removal. Office and worker contact has been very professional and very efficient. I would recommend this team and use them again
Response
Thank you very much for the feedback Peg,
Please let us know if there we can do for you in the future!
Please let us know if there we can do for you in the future!
Todd
From the initial bid with the office staff, to the email and text reminders before my appointment to the actual day of the move that included a call that they were on their way and once there did an excellent job reviewing everything with me as well as being very efficient and careful with our possessions. Both movers were very polite and easy to work with and did a great job with our stuff.
Response
Thank you very much for taking the time to provide feedback on your recent moving experience with us. We greatly appreciate your detailed review and are thrilled to hear that our team exceeded your expectations every step of the way.
We take pride in our attention to detail, efficiency, and care for our customers' possessions, and we're delighted that you felt confident in our team's abilities throughout the process. We will be sure to pass along your kind words to our movers as well.
Thank you again for choosing us for your moving needs, and please don't hesitate to reach out if you require any assistance in the future. We wish you all the best in your new home!
We take pride in our attention to detail, efficiency, and care for our customers' possessions, and we're delighted that you felt confident in our team's abilities throughout the process. We will be sure to pass along your kind words to our movers as well.
Thank you again for choosing us for your moving needs, and please don't hesitate to reach out if you require any assistance in the future. We wish you all the best in your new home!
Robin
What a wonderful experience I would definitely recommend using your company again, the movers were so helpful and accommodating
Thank you so very much
Thank you so very much
Response
Thank you very much for your glowing feedback! We're thrilled to hear that you had a wonderful experience with our company and that our movers were helpful and accommodating. Your recommendation means a lot to us, and we look forward to serving you again in the future should you need our services. If there's anything else we can assist you with, please don't hesitate to reach out. Thanks again for choosing us!
Leslie
The guys were great, kind and friendly. They made a very difficult move a little easier with their kindness and smiles. They worked very hard and got the job done quickly.
Response
Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that our team was able to make your difficult move a little easier with their kindness, friendliness, and hard work.
Lonna
Excellent movers. So easy to work with and so helpful with everything. Great experience!
Response
Thank you very much for your feedback about your moving experience! We are quite happy that everything turned out to be a great experience. Please let us know if there is anything that we can do for you in the future!
