Reseñas

I was assured on the phone when booking that it would be after 2 pm. They showed up at 1pm and when they called the number they said they got voicemail. Although the receiving the call did not get the call or show that it was missed. In turn we were charged for an hour where the movers sat in the truck. In addition 3 walls had nicks out of them on the receiving end of the move. I emailed and no one emailed me back. I called and left a message. My message was not returned. I am not happy with the move.

My only complaint was that the crew broke a glass vase (not mine) that was on a table by the elevator in our condominium. I saw it happen, it was just an accident, but I was not happy with the way they handled it. I told them twice who they needed to contact and they continued working, ignoring the broken glass all over the carpet. I finally took my vacuum cleaner down the hall and one of the crew did vacuum it up. They finally did talk to the woman who owned the vase who chose not to make a claim.

The crew was expedient in setting up my move. Did a great job of communicating with me and returning phone calls with any questions. The gentlemen who a moved my furniture were pleasant and friendly and went ABOVE and BEYOND trying to fit my impossibly large bookshelf into an area I miss measured. My only downside, was I didn't notice until 5 days later that I don't have the shelves for that big old book case...

The two movers who helped me were very kind and helpful. The service itself was excellent. Only one small item was damaged, but it was very minor and isn't worth fussing over.

Overall, I would readily go with this service again.

The delivery teams that brought our goods from my apartment, my storage and your storage did a good job. However, the team that picked up our goods at my old home in November (to take to Shakopee storage) did a mediocre job of packing and protecting our furniture. On delivery recently we found many rubbing spots, scraps, knicks, etc.

Fortunately, your repair person us doing a great job fixing the mistakes. But he has already had to spend at least 7 hours doing furniture repairs. He has a bit more work on the furniture then will touch up the walls of our house. That will take several more hours.

Your crew members on a delivery team commented that the people who picked up or goods and put into Shakopee storage used half the blankets they should have. We appreciated the honesty.

Movers arrived on time and very friendly and informative, explained about the extra charge for my gun safe, only thing is when they dropped my gun safe!

The 2 guys that came(and 1 trainee) were courteous, efficient and kind. It all went very smoothly and faster than than I expected. A BIG thank you to Tyrese, Tone, and Draven!!!

The staff made the move as painless as possible! Staff was also very courteous and had a good sense of humor!

I have used 2 men and a truck a couple of times before this move and again they were great to work with. On time, courteous, careful, thoughtful and they took all the stress out of moving. Without a doubt i would use them again.

Good guys and on time and efficient. Careful and paid attention to detail.