Reseñas
Tracey
Victor andamp; Demetrius were prompt, professional andamp; friendly. It was raining the day of our move, but they took great care of our boxs andamp; furniture. I would use Two Men and a Truck again andamp; will refer them to my family andamp; friends.
Alicia
We hired Two Men and A Truck to pack our things and move us over the course of 2 days. On packing day, I was extremely underwhelmed by how much was packed. Two of the three gentlemen did a good job, but One never finished any of the rooms he started. We were assured it would be packed the following day when we were set to move. I received a phone call early Saturday morning that they had to cancel. I understood the reasoning was unfortunate, but am shocked that for a company who has multiple franchises there wasnandacirc;??t a protocol or back up plan in place. They offered to reschedule, but the inconvenience of that goes without explanation. Iandacirc;??m very disappointed with Two Men and a Truck and honestly feel that they left us out to dry. I do not recommend.
Response
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<div>Alicia,<br/><br/>Thank you for bringing this to our attention. We strive to exceed customers’ expectations and it looks like we did not follow through with your expectations. It is unfortunate that circumstances beyond our control caused us to not be able to complete your move. We will be conducting a thorough review of the move and speaking with each person individually to learn from this matter.<br/><br/>Two Men and a Truck<br/>Management Team</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Alicia,<br/><br/>Thank you for bringing this to our attention. We strive to exceed customers’ expectations and it looks like we did not follow through with your expectations. It is unfortunate that circumstances beyond our control caused us to not be able to complete your move. We will be conducting a thorough review of the move and speaking with each person individually to learn from this matter.<br/><br/>Two Men and a Truck<br/>Management Team</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Elizabeth
Very polite. Placed items where I asked
Never complained about placing heavy items
Buffy
Never complained about placing heavy items
Buffy
Arleine
Great job start to finish.... I'll tell my friends.....
Debra
Our experience with your company in regards to moving our company to our new location was a very satisfying experience. The crews were the nicest guys and they were very fast workers. Thanks to all of your guys.
Ellen
We had a wonderful experience with the moving team. They were great with handling our furniture and we loved their attitude. Neal, Kay'lon and Brandon were just awesome good movers with awesome fun attitudes. They made our move go from stressful to fun.
Thank-you, Ellen and Dan
Thank-you, Ellen and Dan
Terry
So we picked a rainy day for the move but thankfully our items were wrapped and covered by 3 very professional gentlemen to insure nothing got water damaged. Very impressed by our crew...youandacirc;??re the best!
Kimberly
I felt very comfortable with the movers. They were fast and professional
John
Best group of movers I've seen. Very good at what they do and I was at ease the whole time. Please accept my sincere thanks for a job well done
Kelly
The three guys were great. They asked questions and permission before taking apart bed frames and furniture. Much appreciated. I would say that the one fellow should probably start working out though. He kinda got showed up by a girl with a hammer. Lol
