Reseñas
Michelle
The movers were very nice, but the 3 people who came were very determined to make the move quickly (which I appreciated) until I saw how they treated my furniture and the care they didn't take around corners, wreath on the front door, scuffs on the banister, etc. I let them know I appreciated how quickly they worked and how they saved me time and money, but that I would have preferred they take a little better care of the furniture and walls. One of my dressers wasn't strapped appropriately in the truck and it was dented. The person in charge was very kind, took pictures and told me that someone would call me in either the same day or the next day to discuss repair. It has been 11 days and I haven't heard anything. I called on day 10 and was told someone would call me back and never did.
Kris
Two and a half hours late. The movers apologized but I never received a call from the office. Moving was not complete until almost 10 at night. Obviously they overbooked which is completely unacceptable. The movers were kind and apologized profusely and didn’t charge me full price which I appreciated. I was fuming when they got there and it wasn’t their fault. I will never use them again.
Response
<div class="bv-review-response-container">
<div>HI Kris,<br/><br/>Thank you for your recent review. We continuously strive to meet and exceed our customers expectations. Due to our schedule, it was unfortunate that we were not able to meet your arrival window. We did discount your move to try and make it a little easier on you. We will look into additional ways to set expectations in a clearer manner. We will also be conducting an investigation on how we could have completed your move more to your direction. Thank you for using Two Men and a Truck Management Team</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>HI Kris,<br/><br/>Thank you for your recent review. We continuously strive to meet and exceed our customers expectations. Due to our schedule, it was unfortunate that we were not able to meet your arrival window. We did discount your move to try and make it a little easier on you. We will look into additional ways to set expectations in a clearer manner. We will also be conducting an investigation on how we could have completed your move more to your direction. Thank you for using Two Men and a Truck Management Team</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Shristi
Overall I had a very good experience. Victor and Bruiser were amazing. I would recommend the service to anyone.
Kathryn
The moving team was very kind and personable. They made the experience really easy, and they were very efficient. I definitely will use them again next time I move.
Barbara
The Moving Team arrived on time and we're very courteous and helpful. They took good care of my belongings. The price turned out to be pretty good.
Victoria
The best part of Two Men and a Truck was the moving team ( Marcus and Neal) would use them again: They made it seem so easy.
Mitch
The truck was too small, it couldn't handle what i told the staff there was let alone what i missed telling them about. They did not have tools take some of the beds and furniture apart. I even asked when i set up the appointment. The movers didn't stack the truck appropriately in my opinion. I have used your company before and the group i used before were great, this group could have been better. I asked to have heavier item moved by them when it became clear we didn't have space. They didn't really do that, they left a number of heavy items.
Jackie
The two young men that moved us were very hardworking and polite
Anita
The gentlemen that moved me, were incredible. Moving can be very stressful and they handled everything with ease. This was my first time using a moving service and I will definitely be recommending and returning for any future needs!
Lee
Victor and Bruser were both curteous and fun to work with. It was a very complicated move that went off without a hitch.
