Reseñas

in to much of a hurry. came early, left before the job was done. gouged a just painted wall and damaged an antiquate. We found uot that you let go one of the movers that day. Not your best day on thes move

Our movers were rude and slow. They were agitated when they said the office misinformed them about the # of items in storage. With the exception of when a spot check was performed and two other employees visited, they moved very slowly throughout the day. They put a dent in our downstairs drywall with a small freezer by not paying attention. They were rude and often didn’t take direction to speed up the process, such as repositioning the vehicle and dropping the walk ramp at storage. Several times they were found chatting in the truck with at least one person stagnant. It took more than two hours longer than moving into storage, and we had two more family members helping this time. We are past customers, but unfortunately will not recommend Two Men and a Truck based on this experience.

Our $2500 leather chair was ruined and our walls and other property was damaged. The chair damage occurred because the guys were exhausted (had no lunch and no water) and said more than once that they just wanted to go home. They fumbled with the chair in a doorway and it was not wrapped (they had removed the covering). They ruined two walls because they didn't follow our suggestion that the drawers should be removed from a solid wood dresser that is inordinately heavy. We are deeply disappointed with what happened. All the damage could have been avoided with common sense.

I used you two times prior. I was so happy not one scratch, dent. Good hard workers!
This time movers weren’t strong enough! So much damaged. Still seeing more damages to my beautiful furniture. Makes me sick. So disappointed hired professional so I didn’t have to worry or stress. Not my experience this time. Very disappointed!

Lot's of damage. Otherwise would have been all excellent.

Overall things were great, however -

Our property and our new house was damaged pretty severely... still waiting to get it fixed, if it even can be. All of the furniture should have been wrapped, it would have prevented a lot of the damage.

Also, our move is not actually complete, because the truck was not big enough to fit everything from our apartment. So we are having to pay extra to rent a uhaul for the remaining items... we would have paid for more time for everything to be moved, but it didn’t seem like a priority.

The movers were very nice and professional, and overall I’m thankful for the help with our move. But honestly, for the price we paid, I would have expected greater care to be taken of our furniture and our new home.

Although the movers were great, I was very disappointed that they showed up in a rental truck....not your own. This move was scheduled 6 weeks in advanced and while I understand things happen, things like “oil changes” should be planned better so that rental trucks are not required. And due to the fact that they had a rental truck with fewer tie down points, a marble table top was broken. Damage report was filed 5 days ago and we have not been contacted yet regarding replacement/compensation. I would have expected a call within 2 business days of the report.

I was initially very happy with service. I was a little disappointed when there was damage done to my entertainment center, which one of the movers clearly noticed, but did not mention to me. That same day (8-1-19) I called Two Men and a Truck and spoke to Kevin to advise of damage. Initially Kevin was very helpful and I texted him pictures of the damage. I have not heard from Kevin since -- I called on 8-8-19 and left a message - no response - disappointing as it would be nice to know one way or the other how my claim is going to be treated.

Excellent/Good Service. Only issue is after the movers left, I noticed that there was a fair amount of paint chipped off at the entry door.

We will never use two men and a truck again. The movers damaged our home in several areas, broke our furniture and kept discussing subject matters that were completely inappropriate, such as our finances and house size, with me. They did not use their time efficiently, thus over charging me on the time estimate. I still have not heard back about replacing our broken furniture, nor have all the damages to our home been repaired. Just a terrible experience.